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 TnG eWallet Discussion Thread V1, eWallet, PayDirect

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coolguy99
post Sep 20 2019, 09:34 AM

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Used RM40 and got 1.9 cashback
coolguy99
post Sep 25 2019, 10:58 PM

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Latest update comes with DBKL parking payment? Competition with Boost?
coolguy99
post Sep 26 2019, 10:23 AM

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QUOTE(jefftan4888 @ Sep 26 2019, 08:40 AM)
No shake reward how to compete?
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True. But their UI is more responsive and takes less time to load. I use touch and go over boost sometimes due to this, when I am in a time pressing situation.
coolguy99
post Sep 30 2019, 08:01 PM

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QUOTE(rabbitcal @ Sep 30 2019, 02:20 PM)
user posted image
user posted image

Ok bye rival for 3mths 😁
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I didn't notice this promo when paying for parking this morning, used Boost instead, cash back is still pretty good though.
coolguy99
post Oct 4 2019, 08:01 PM

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Spent 10.40 and gotten 1.8 back just now on a cafe. Not too shabby.
coolguy99
post Oct 7 2019, 09:07 AM

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QUOTE(CoffeeDude @ Oct 6 2019, 03:49 PM)
The TnG Giant promotion is still available 😁
I have used it 5 times 😁

https://www.tngdigital.com.my/gemilang-giant-gala
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I have used it twice already. Best promo for groceries.
coolguy99
post Oct 8 2019, 08:55 AM

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QUOTE(lambcxhop99 @ Jun 13 2019, 02:07 PM)
so apparently it was due to I log in and out for me and my family account. so leasson learnt for you guys.
from tng

Thank you for contacting Touch 'n Go.



Upon checking, we regret to inform you have found to be in breached of the Touch ‘n Go eWallet and The Company’s terms and conditions. Examples of the terms and conditions that you may have breached are:
• Your device may have been signing in and out of multiple Touch ‘n Go eWallet accounts
• You are on a jailbroken/rooted device
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I received a message saying that I breached the terms and conditions of the account when I was trying to reload using credit card. anyone facing the same issue?
coolguy99
post Oct 8 2019, 11:59 AM

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QUOTE(jefftan4888 @ Oct 8 2019, 09:47 AM)
What is the message? Can share?  tongue.gif
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We have found that your touch and go ewallet account might have breached our terms and conditions.
coolguy99
post Oct 8 2019, 12:28 PM

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QUOTE(#Victor @ Oct 8 2019, 12:24 PM)
multiple logins in same device / same account login at multiple devices?
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Nope I only have this account in one phone. I called up cs and she told me to try again in 24 hours as there is nothing she can do.
coolguy99
post Oct 8 2019, 09:51 PM

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QUOTE(#Victor @ Oct 8 2019, 01:01 PM)
u must have done something that flagged ur account hmm.gif
split bill to pay on same merchant over short period of time?
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Maybe my split top up caused this issue. Does this mean that my account is banned from credit card top up forever?
coolguy99
post Oct 12 2019, 11:54 AM

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QUOTE(cybpsych @ Oct 12 2019, 11:51 AM)
What’s almost as fast as lightning? The redemption of our HSBC 20% Promo for the month of October!!!

Thanks to your support, RM30,000 for October has been fully redeemed.

user posted image
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I thought they will not notify like that so that people will still reload using their card. Isn’t that their purpose anyway? To boost their card usage.

Anyway kudos hsbc.
coolguy99
post Oct 13 2019, 09:01 AM

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QUOTE(VeeJay @ Oct 12 2019, 09:39 PM)
Just FYI...Giant cashback no more...i guess allocation completed sad.gif
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The allocation finished i think sometime around last week.
coolguy99
post Oct 13 2019, 04:08 PM

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QUOTE(cenkudu @ Oct 13 2019, 03:51 PM)
newbie with this ewallet...just to confirm for paying toll; we just need to link our card and top up the ewallet isn't? when we go to the toll gate just flash the touch n go card and it will deduct money from the wallet?
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If you have RFID, it will deduct from your ewallet. If you do not have RFID, but rather you choose to use Touch n Go card that is linked to your ewallet, your balance in the ewallet will be deducted when you scan your touch n go card on a highway toll that supports paydirect.
coolguy99
post Oct 14 2019, 08:47 AM

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QUOTE(gooroojee @ Oct 13 2019, 11:55 PM)
Does cash back credit cards work with TnG eWallet reload? PBB? SCB? HLB? RHB? MBB?
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MBB does not work anymore.
coolguy99
post Oct 14 2019, 07:45 PM

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QUOTE(kueks @ Oct 14 2019, 07:10 PM)
And the funnier thing is. First time installation at petrol station near batu caves. They put on top my car tinted windscreen

Sometimes can detect sometimes say not enough credit when I got more than enough. Sometimes say invalid. Wtf

Geram I go change for foc

The guy at tesco cheras say shudnt stick at tinted area.. Need stick below tinted area.

So far detection good no issue. Please hope it maintain that way haha

Another thing is faq say cannot wash car within 24 hours after installation

But half hour after installing, rain heavily lol. Hmm no effect I guess
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They didn't test it out before letting you go?
coolguy99
post Oct 14 2019, 09:15 PM

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QUOTE(kueks @ Oct 14 2019, 08:37 PM)
got test

but well, after 1st time installation

sometimes can detect sometimes not

i oso dono why

ur rfid tag is at windscreen tinted area or headlamp ?
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Mine at windscreen too, and I have tinted, so far only failed once, and that one time I think is because I follow the car in front too closely.
coolguy99
post Oct 16 2019, 07:50 PM

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QUOTE(fruitie @ Oct 16 2019, 06:38 PM)
No more la. TnG already released that day fully redeemed.
30k for 1000 users. Not RM 30 top up, you will need to reload  RM 150 to get RM 30.
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The RM150 top up need to be within a single transaction?
coolguy99
post Oct 17 2019, 10:30 AM

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QUOTE(MGM @ Oct 17 2019, 09:52 AM)
Which TnG ewallet's CS channel is the most responsive?
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Definitely not fb, I called them last time.
coolguy99
post Oct 17 2019, 08:09 PM

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QUOTE(sj0217 @ Oct 17 2019, 08:03 PM)
Anyone encounter your RFID has been charged unauthorized transaction ?

Checked on my TnG eWallet account, I noticed two unauthorized transactions been charged for RFID payment.

I have raised to CS Team via email, hopefully they can help to check and advice.
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Does those look like toll charges? Could be delayed paydirect trxs?
coolguy99
post Oct 18 2019, 10:49 PM

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QUOTE(xperiaDROID @ Oct 18 2019, 07:39 PM)
First time using TnG in 7e was successful, finally a reason to go to 7e, although I still prefer MyNews over 7e anyday...

Btw, the cashier told me "system offline" at first, but when I was in the process of digging out my cash, then she told me "boleh cuba scan" and it went through. biggrin.gif

user posted image
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Default answer at the cashier nowadays. And govt wants to promote cashless and digital bangwall.gif

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