Hi, would like to ask for the 20% toll rebate, is it I need to unlink my touch n go card from my wallet then only the transaction will be made through wallet and I entitle for the toll rebate?
If my touch n go card is with sufficient balance for the toll, it will deduct the toll fare from my touch n go card instead of wallet and therefore I will not be entitled for the toll rebate?
Thanks

Deducted from e-TnG regardless of TnG card balance.
But capped at 60 sen x 10 trips only.

This post has been edited by ClarenceT: Aug 25 2019, 03:07 PM

hmm.. this is strange , the toll fare was deducted from my card instead of wallet. wallet balance was RM16+ which is sufficient for the toll. missed the toll rebate this way.

Plus+Elite don't accept PayDirect.
Only open-toll systems eg Kesas, LDP, Sprint.

my bad, thank you for the clarification. can't make use of the toll rebates then haha

Don't be sad.
These are the list of tolls you can enjoy 20% rebate until 31 Aug.
https://www.tngdigital.com.my/paydirect

so cant change pepsi to milo rite?
thanks for ur info

did you change anything in your order?

for example:
1) request to change chicken part, ie tight, drumstick, etc
2) request to change the drink from pepsi to others
3) request to change the colesaw to mash potato, or vise versa

and the discount appear by the cashier before payment OR only appear in the apps after payment?

thanks!

Here's mine. Looks like it's a special item in their POS system that the cashier has to select.

I got my 2nd RM5 for Topping up for the first time. Nearly gave up hope since its been nearly 2 weeks.

Finally get my RM 5 cashback conjunction with "Bill Payment RM5 CashbackCampaign". Paid my ASTRO bill RM 50 on 8/8/2019 only receive the cashback RM 5 on 24/8/2019.

are you sure this cb is from pay bill?

i got the RM5 AddCardCampaign too but i didn't spend anything nor add any card recently?

so the discount applied before payment

I just wanna confirm if anyone experienced this before, if you start a trip on a non-PayDirect supported toll and end with a PayDirect supported toll then it'll still charge your card instead of your eWallet balance?

Example, from Gopeng Toll (No PayDirect support) to Penang 2nd Bridge (Already has PayDirect support) but still it was charge on the card.

You need to understand on open loop and closed loop tolls.

For PayDirect to work on Penang 2nd bridge, it is currently working on open loop toll only; meaning you enter to the 2nd bridge without entering from another toll gates.
One way toll like Penang 1st bridge.

This post has been edited by CardNoob: Aug 25 2019, 09:03 PM

I understand the open and closed loop system concept, I just foolishly assumed that the PayDirect system wouldn't care about the open/closed loop system if the toll you pass through at the end is PayDirect enabled.

Thanks for clarifying.

This post has been edited by moonsatelite: Aug 25 2019, 09:17 PM

but i think no people would specially spend more going for toll just to get that rebate

If bill payment CB, mine is "BillPaymentCashBackxxxxxx", xxxxxx = date of bill payment. I think you better call CS, so long still have not get your CB.

no lah,If there is nothing wrong with this, it is the cashback that I got for the first time, because I just got it.