CS replied was yesterday. Speechless to this type of quality.

U check properly, he is screenshot about the shell Rm5, and ur reply is about 10c club

Anyway i saw someone post at 6pm+ not getting the shell RM5, guess already fully redeem

See the screenshot im 10c club but still getting the shell RM5
So pls dont assume that anymore

So far Seems like only jefftan4888 got the rm4 cb for paying tnb bills at 7-11.

yup i hvt receive yet, dunno wanna do another 2 tnb bill payment today anot

And surprisingly i am out from 10c club.

check the merchant list, i don't think you are able to spend around RM10 for those except buying a lot of roti...
remember as i said, don't overspend on something that u don't need just for the purpose of getting the cb, u actually loss more than that

They closed down their shop at klia2 despite having promo on their coffee, not doing too well I reckon.

Just now I tried to pay TNB with TNG ewallet at 7-11. I tried with my own number can but when i logout and login with few other accounts and pay but the payment fails to go through. The cashier terminal shows something like "Timeout for waiting authorize from customer...." anyone got this error before?

So fast, still haven't got mine yet even done on first day 27Dec.

I bought from the merchant with a banner of that promo on 27Dec and still haven't got it.

Yes went there on purpose

I even saw CNY sandwich board in the store

Sometime it doesn't pay to participate as early as possible. May be their backend system not ready for the campaign yet. What is the best way to make a complaint on this, email, messenger? I actually have 2 transactions done on participating merchants on 27 & 29 Dec but yet to get CB.

I think they prefer email.
tngewalletcs@tngdigital.com.my
Received their auto-reply email,

We’re currently receiving influx of emails. Please expect slight delay in our response. Rest assured, we will attend to your email in due diligence.

Alternatively, you may visit our website at https://www.tngdigital.com.my/ or TNG eWallet Help Center.

Please do ensure to provide the following details in your email for our speedy action.
1- Full name as per IC
2- IC/Passport number
3- Registered contact number
4- Registered email address
5- Current E-wallet balance/Last reload amount

TnG cashback for retail purchase such as TeaLive and Eco-Shop no more rite? I have made a multiple purchase during New Year and Yesterday, no cashback.
Same as Boost already ke?

Paid Lazada on 1 Jan, but yet to receive RM5 cashback yet..

But I read the tnc is not about downloading voucher this time.. it mentioned the cashback will be credited within 3 working days

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