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 Credit Card kena fraudulent transaction

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TSipunk1026
post Aug 2 2020, 09:02 PM, updated 6y ago

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Just notice my credit Card got unauthorized transaction made, report to bank they proceed to block the card.

however it will take them 60-90 days for them to investigates, anyone got similar experience on this? sad.gif
monsteru
post Aug 2 2020, 09:06 PM

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Happens. Whats the trx done?
MUM
post Aug 2 2020, 09:07 PM

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QUOTE(ipunk1026 @ Aug 2 2020, 09:02 PM)
Just notice my credit Card got unauthorized transaction made, report to bank they proceed to block the card.

however it will take them 60-90 days for them to investigates, anyone got similar experience on this? sad.gif
*
hmm.gif anyone got similar experience on this?

judging from previously posted threads on LYN....
YES, there are.....

https://www.google.com/search?q=credit+Card...iw=1920&bih=969
TSipunk1026
post Aug 2 2020, 09:15 PM

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QUOTE(monsteru @ Aug 2 2020, 09:06 PM)
Happens. Whats the trx done?
*
purchased from itunes
bobowyc
post Aug 2 2020, 09:59 PM

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how much damage?
honsiong
post Aug 2 2020, 10:29 PM

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QUOTE(ipunk1026 @ Aug 2 2020, 09:15 PM)
purchased from itunes
*
Nothing to do with iTunes, The scammers just used that as their merchant name.

You did the right thing, file dispute with the bank and wait 90 days.

Took me 90 days to get back money last time, that's why I always tell people to disable debit facility on their ATM cards.
TSipunk1026
post Aug 3 2020, 08:36 AM

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QUOTE(bobowyc @ Aug 2 2020, 09:59 PM)
how much damage?
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around RM800
mini orchard
post Aug 3 2020, 08:43 AM

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QUOTE(ipunk1026 @ Aug 2 2020, 09:15 PM)
purchased from itunes
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Normally the transactions will be in few batches.

Have the habit to check the card transactions status regularly in the apps to prevent heavy damaged.

Dont wait for statement to check.
MC_Amig0
post Aug 3 2020, 08:47 AM

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QUOTE(honsiong @ Aug 2 2020, 10:29 PM)
Nothing to do with iTunes, The scammers just used that as their merchant name.

You did the right thing, file dispute with the bank and wait 90 days.

Took me 90 days to get back money last time, that's why I always tell people to disable debit facility on their ATM cards.
*

disable the facility means dont/cannot use at all?

MC_Amig0
post Aug 3 2020, 08:48 AM

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QUOTE(ipunk1026 @ Aug 2 2020, 09:02 PM)
Just notice my credit Card got unauthorized transaction made, report to bank they proceed to block the card.

however it will take them 60-90 days for them to investigates, anyone got similar experience on this? sad.gif
*

how did it happen?

TSipunk1026
post Aug 3 2020, 08:56 AM

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QUOTE(MC_Amig0 @ Aug 3 2020, 08:48 AM)
how did it happen?
*
it happen last month end after i use credit card to pump petrol, the same day the card was use by someone else.

i dont even get the SMS or call from bank about the transaction.
cybpsych
post Aug 3 2020, 09:12 AM

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QUOTE(ipunk1026 @ Aug 2 2020, 09:02 PM)
Just notice my credit Card got unauthorized transaction made, report to bank they proceed to block the card.

however it will take them 60-90 days for them to investigates, anyone got similar experience on this? sad.gif
*
QUOTE(ipunk1026 @ Aug 3 2020, 08:56 AM)
it happen last month end after i use credit card to pump petrol, the same day the card was use by someone else.

i dont even get the SMS or call from bank about the transaction.
*
this is normal for card fraud attempt.

2 scenarios:

1) if the fraud txn was reported immediately after it happened (and before it get posted into your card account), then bank would suspend your card (replaced with new card, diff number), and the fraud transaction would be flagged (suspended so that fraud/unsuspected merchant cannot claim this txn to get the money). this would take shorter period to clear upon investigation by the bank. to be sure, contact the bank again and make sure you dont need to pay fraud txn ~RM800, just pay the remaining statement balance, and no interest should be imposed later.

2) if the fraud txn was reported late and you only notice it in your card statement, then a standard chargeback process will kickstart. this process takes longer time to investigate from various parties are involved in the whole chargeback investigation (payment gateway, acquirer bank, merchant, issuing bank, card network). the usual 60-90 days is the standard timeframe for the chargeback process to commit and complete investigation.
MC_Amig0
post Aug 3 2020, 09:26 AM

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QUOTE(ipunk1026 @ Aug 3 2020, 08:56 AM)
it happen last month end after i use credit card to pump petrol, the same day the card was use by someone else.

i dont even get the SMS or call from bank about the transaction.
*

mind to share the CC from which bank?.

maybe you were not notify by the bank bcoz, i guessed you just using your card, so bank think you made the purchase.

MC_Amig0
post Aug 3 2020, 09:27 AM

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did you use the pin or paywave?
waghyu
post Aug 3 2020, 09:27 AM

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QUOTE(ipunk1026 @ Aug 2 2020, 09:02 PM)
Just notice my credit Card got unauthorized transaction made, report to bank they proceed to block the card.

however it will take them 60-90 days for them to investigates, anyone got similar experience on this? sad.gif
*
this is common. dont worry. just file dispute form.
TSipunk1026
post Aug 3 2020, 09:35 AM

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QUOTE(MC_Amig0 @ Aug 3 2020, 09:26 AM)
mind to share the CC from which bank?.

maybe you were not notify by the bank bcoz, i guessed you just using your card, so bank think you made the purchase.
*
UXB, that the first time even happen to me.
TSipunk1026
post Aug 3 2020, 09:38 AM

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QUOTE(waghyu @ Aug 3 2020, 09:27 AM)
this is common. dont worry. just file dispute form.
*
I just then the service agent said will file dispute, from my side i never fill in any form.
MC_Amig0
post Aug 3 2020, 09:41 AM

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QUOTE(ipunk1026 @ Aug 3 2020, 09:35 AM)
UXB, that the first time even happen to me.
*

if the transaction happen in wee hours, i am sure that the bank will call you.

ayamkambingbeg
post Aug 3 2020, 09:42 AM

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5 Uber eats charged in Holland around 2.5K during MCO. Lucky I check my account daily, called them and straight block and replace my cards. No SMS or whatsoever. Just pay the amount you actually used and bank will reverse your interest once the investigation ended
Afdhal92
post Aug 3 2020, 10:32 AM

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Huh petrol pump ? using pay wave or pin ?
TSipunk1026
post Aug 3 2020, 10:35 AM

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QUOTE(Afdhal92 @ Aug 3 2020, 10:32 AM)
Huh petrol pump ? using pay wave or pin ?
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Pin code dry.gif
honsiong
post Aug 3 2020, 11:23 AM

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QUOTE(ipunk1026 @ Aug 3 2020, 08:56 AM)
it happen last month end after i use credit card to pump petrol, the same day the card was use by someone else.

i dont even get the SMS or call from bank about the transaction.
*
Dont try to explain, the PAN and other numbers etc can be brute forced.

Don’t put the blame on the merchants you use the card on just yet, the itunes fraud happen in waves, often, and not just in Malaysia.
bobowyc
post Aug 3 2020, 12:40 PM

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QUOTE(ipunk1026 @ Aug 3 2020, 08:36 AM)
around RM800
*
Ouch. During rmco thats a lot of money.
TSipunk1026
post Aug 3 2020, 10:31 PM

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QUOTE(honsiong @ Aug 3 2020, 11:23 AM)
Dont try to explain, the PAN and other numbers etc can be brute forced.

Don’t put the blame on the merchants you use the card on just yet, the itunes fraud happen in waves, often, and not just in Malaysia.
*
maybe just coincident then
honsiong
post Aug 3 2020, 10:43 PM

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My entire Maybank SG account got drained last time by this same itunes fraud. Apparently it only affects debit cards in SG back then, so immediately after that I got myself a credit card, and disabled all debit cards in MY SG.

1 year later I saw some of my fb friends kena, it's the same itunes fraud, and only affecting debit cards.

I keep telling my friends to disable debit facility or set purchase limit to RM0/S$0 on their ATM cards. Get urself a prepaid debit card like BigPay or YouTrip, better yet, a credit card. Credit cards are safer.

 

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