Dear all,

Recently i have purchase a double story house at shah alam. there was one tree in front of my house, that growth too big until my car pooch floor is crack.

i have check with the resident there, the tree belong to MPSA care.
if i want to launch an complaint to cut down the tree in order not causing any further damage to my house structure . how to do it? and how long do take MPSA to solve this issue.

hope someone with experiences can share on this.

Many thanks!

Just submit a complaint with justification via their web portal / email / walk-in-counter. Provide all the exact details, e.g. your house address, name, contact, location of tree (front/back/side/etc.). Check the drain if it cracks/damaged as well. Can submit as complain for them to fix it in future as well. Also take note of your water piping from meter-underground garden-house if it is affected/leaking from the tree roots as well.

Depending on how efficient is your local council MPSA when they will come over to cut it or need to follow up. My case with DBKL they do not respond anything, they just come quietly and cut it down one fine day within a week.

Also, you do not need to pay anything to anyone. In case some sub-con or scammer tries to extort money from you. The fees already included in your cukai pintu.

I assume the tree is outside your house compound or fence. If the tree is inside your fence in your garden, then is consider your own property and you need to pay contractor to cut it down.