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 Proton X50 2020 v1, B-Segment killer

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zero5177
post Apr 16 2025, 10:22 AM

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QUOTE(Spawnster @ Apr 16 2025, 09:45 AM)
Im driving persona CVT... Getting 9.5km to 10km/litre for 100% town driving. Im pretty light footed and rarely go over 2000rpm. Your persona is manual so im not surprised you are getting respectable FC.
*
U can expect the X50 to hit around 7km/l in this case, the FC is much higher in town driving, and one thing I didn't like is the gear 2 configuration, it hesistant to shift to gear 1 unless complete stop, which makes going out junction when u not fully stopped will be awkward because u feel underpower, step a bit more it suddenly downshift to 1 and jerking the car a bit.

So usually near junction I will Manually downshift to M1 first
Spawnster
post Apr 16 2025, 10:30 AM

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Proton and high FC berpisah tiada... Except S70. Lighter car and better aerodynamics even with same engine.
ayamxxx
post Apr 16 2025, 11:44 AM

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QUOTE(Spawnster @ Apr 16 2025, 10:30 AM)
Proton and high FC berpisah tiada... Except S70. Lighter car and better aerodynamics even with same engine.
*
to be expected for small displacement turbocharge engine at city drive, it drink fuel more than NA of equivalent hp. Drove last weekend for Peugeot 408 1.6T 215hp, at city drive also about 10km/l, but highway getting 13.5km/l even with 150kmh-160kmh consistent (thanks to 8 gear auto perhaps).

kiien_kyan
post Apr 16 2025, 12:04 PM

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QUOTE(ycs @ Apr 15 2025, 08:41 PM)
are you in sports mode?
*
nope. my friend told me because x50 is 3 cylinder pick up slower and when i feel it dont move, then i press more so that happened..
kiien_kyan
post Apr 16 2025, 12:06 PM

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besides, i got 1 question bout the USB for playing songs.

is there any way (that I missed), we can play song according to folder? everytime i set play according to folder, whenever i off engine n come back, the playlist back to sort by name.. so annoying..
ayamxxx
post Apr 16 2025, 12:14 PM

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QUOTE(kiien_kyan @ Apr 16 2025, 12:06 PM)
besides, i got 1 question bout the USB for playing songs.

is there any way (that I missed), we can play song according to folder? everytime i set play according to folder, whenever i off engine n come back, the playlist back to sort by name.. so annoying..
*
this issue are happening since or to all X series, so solution is spotify instead
kiien_kyan
post Apr 16 2025, 03:02 PM

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QUOTE(ayamxxx @ Apr 16 2025, 12:14 PM)
this issue are happening since or to all X series, so solution is spotify instead
*
proton dont even bother to fix it.. mad.gif
ayamxxx
post Apr 16 2025, 04:13 PM

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QUOTE(kiien_kyan @ Apr 16 2025, 03:02 PM)
proton dont even bother to fix it..  mad.gif
*
Lost hope from Acotech since years ago
Voonz
post Apr 18 2025, 01:32 PM

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Goodbye Proton – A Heartbroken Customer’s Story

I never thought I’d write something like this. I’ve always been a proud supporter of our national car. I believed in Proton. I believed that by buying local, I was doing something good. I believed that the after-sales service would be there when I needed it.

But today, I write this not out of anger, but out of deep sadness and disappointment.

It all started with a simple problem

On 27 February, my Proton X50's aircond started blowing hot air. Not a major issue, or so I thought. I contacted HZN Engineering Sdn Bhd, an authorised service centre, and was told the earliest available appointment was 11 March — a 12-day wait just to get it checked.

When I brought my car in, they didn’t even try to diagnose the problem. They simply did a standard "aircond service", gave the car back, and told me to "monitor and see".

The problem came back. So did the silence.
By 16 March, the aircond was hot again. I messaged them.
No reply for 4 days.
Finally, on 20 March, they allowed me to send the car back in.

That’s when my nightmare began.

Days passed. Weeks passed. I called. I messaged. I begged for updates. I emailed Proton.
No one cared.

I was promised callbacks that never came. I was told “the SA will update you today” — every day.
I returned from Raya break after being away from 27 March to 8 April, only to find nothing was done.

They finally told me it was the cooling coil, and that it wasn’t covered under warranty because my car exceeded 60,000 km — even though Proton’s own website clearly states the aircond system is covered for 5 years.

I called Proton’s hotline 4 times. I emailed.
Still, no solution, no quote, no repair, no care.

As I write this...
It has now been 38 days since the aircond first failed.
My car has been in the service centre for 30 days.
I still don’t know how much it will cost to fix, or when it will be fixed.

This isn’t just about an aircond anymore.
It’s about how a brand can completely ignore its customer, despite all the promises.

I feel helpless, and foolish
I used to recommend Proton to friends and family.
I told them it was different now — that service had improved, that it was worth it.
But today, I feel embarrassed and betrayed.

I’ve lost time. I’ve lost trust. And I’ve lost all confidence in Proton.

This was my first Proton.
And it will be my last.

To anyone reading this: if you are considering Proton, ask yourself —
Are you ready to be ignored when you need help most?

Because I wasn’t.
And now I’m paying the price.
ayamxxx
post Apr 18 2025, 02:38 PM

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Joined: Apr 2010
From: Kuala Lumpur



QUOTE(Voonz @ Apr 18 2025, 01:32 PM)
Goodbye Proton – A Heartbroken Customer’s Story

I never thought I’d write something like this. I’ve always been a proud supporter of our national car. I believed in Proton. I believed that by buying local, I was doing something good. I believed that the after-sales service would be there when I needed it.

But today, I write this not out of anger, but out of deep sadness and disappointment.

It all started with a simple problem

On 27 February, my Proton X50's aircond started blowing hot air. Not a major issue, or so I thought. I contacted HZN Engineering Sdn Bhd, an authorised service centre, and was told the earliest available appointment was 11 March — a 12-day wait just to get it checked.

When I brought my car in, they didn’t even try to diagnose the problem. They simply did a standard "aircond service", gave the car back, and told me to "monitor and see".

The problem came back. So did the silence.
By 16 March, the aircond was hot again. I messaged them.
No reply for 4 days.
Finally, on 20 March, they allowed me to send the car back in.

That’s when my nightmare began.

Days passed. Weeks passed. I called. I messaged. I begged for updates. I emailed Proton.
No one cared.

I was promised callbacks that never came. I was told “the SA will update you today” — every day.
I returned from Raya break after being away from 27 March to 8 April, only to find nothing was done.

They finally told me it was the cooling coil, and that it wasn’t covered under warranty because my car exceeded 60,000 km — even though Proton’s own website clearly states the aircond system is covered for 5 years.

I called Proton’s hotline 4 times. I emailed.
Still, no solution, no quote, no repair, no care.

As I write this...
It has now been 38 days since the aircond first failed.
My car has been in the service centre for 30 days.
I still don’t know how much it will cost to fix, or when it will be fixed.

This isn’t just about an aircond anymore.
It’s about how a brand can completely ignore its customer, despite all the promises.

I feel helpless, and foolish
I used to recommend Proton to friends and family.
I told them it was different now — that service had improved, that it was worth it.
But today, I feel embarrassed and betrayed.

I’ve lost time. I’ve lost trust. And I’ve lost all confidence in Proton.

This was my first Proton.
And it will be my last.

To anyone reading this: if you are considering Proton, ask yourself —
Are you ready to be ignored when you need help most?

Because I wasn’t.
And now I’m paying the price.
*
To be fair, if it true due to the cooling coil leaked gas, hence no gas, compressor wont run. The leaked could be due to hitting rock while driving for example. Saw this scenario to Honda Accord of mine, also no warranty offered. Unless there is a design, quality part issues.

For AC case like this, better send to recommended AC shop. Best is to buy the parts online, cooling coil at much acceptable price and let the shop to install it for a fee + gas top up.

My car last time the gas leaked from the cooling coil connection which had a rubber O-Ring that already diminished in size. When the gas is empty, the compressor will not run. This is where many cut throat AC shop come to play, in my case they quoted to change the compressor cz not run. Luckily meet honest AC shop
zero5177
post Apr 18 2025, 02:43 PM

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QUOTE(kiien_kyan @ Apr 16 2025, 12:04 PM)
nope. my friend told me because x50 is 3 cylinder pick up slower and when i feel it dont move, then i press more so that happened..
*
If u are in low speed, it is the gearing problem, because as long u are not in complete stop, the car won't downshift to gear 1, to mitigate this you probably need to Manually downshift to 1 when going out junction.

The Engine itself is very powerful
Kelifu
post Apr 21 2025, 12:40 AM

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Sorry brother. Sincere apologies for you
Kelifu
post Apr 21 2025, 12:41 AM

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QUOTE(Voonz @ Apr 18 2025, 01:32 PM)
Goodbye Proton – A Heartbroken Customer’s Story

I never thought I’d write something like this. I’ve always been a proud supporter of our national car. I believed in Proton. I believed that by buying local, I was doing something good. I believed that the after-sales service would be there when I needed it.

But today, I write this not out of anger, but out of deep sadness and disappointment.

It all started with a simple problem

On 27 February, my Proton X50's aircond started blowing hot air. Not a major issue, or so I thought. I contacted HZN Engineering Sdn Bhd, an authorised service centre, and was told the earliest available appointment was 11 March — a 12-day wait just to get it checked.

When I brought my car in, they didn’t even try to diagnose the problem. They simply did a standard "aircond service", gave the car back, and told me to "monitor and see".

The problem came back. So did the silence.
By 16 March, the aircond was hot again. I messaged them.
No reply for 4 days.
Finally, on 20 March, they allowed me to send the car back in.

That’s when my nightmare began.

Days passed. Weeks passed. I called. I messaged. I begged for updates. I emailed Proton.
No one cared.

I was promised callbacks that never came. I was told “the SA will update you today” — every day.
I returned from Raya break after being away from 27 March to 8 April, only to find nothing was done.

They finally told me it was the cooling coil, and that it wasn’t covered under warranty because my car exceeded 60,000 km — even though Proton’s own website clearly states the aircond system is covered for 5 years.

I called Proton’s hotline 4 times. I emailed.
Still, no solution, no quote, no repair, no care.

As I write this...
It has now been 38 days since the aircond first failed.
My car has been in the service centre for 30 days.
I still don’t know how much it will cost to fix, or when it will be fixed.

This isn’t just about an aircond anymore.
It’s about how a brand can completely ignore its customer, despite all the promises.

I feel helpless, and foolish
I used to recommend Proton to friends and family.
I told them it was different now — that service had improved, that it was worth it.
But today, I feel embarrassed and betrayed.

I’ve lost time. I’ve lost trust. And I’ve lost all confidence in Proton.

This was my first Proton.
And it will be my last.

To anyone reading this: if you are considering Proton, ask yourself —
Are you ready to be ignored when you need help most?

Because I wasn’t.
And now I’m paying the price.
*
Sorry brother.. 😟
Kelifu
post Apr 21 2025, 12:44 AM

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Joined: Jan 2011



QUOTE(kiien_kyan @ Apr 16 2025, 12:06 PM)
besides, i got 1 question bout the USB for playing songs.

is there any way (that I missed), we can play song according to folder? everytime i set play according to folder, whenever i off engine n come back, the playlist back to sort by name.. so annoying..
*
Why don't you Spotify? I mean you have the flexibility to do macam macam there. USB you have to update manually.
kiien_kyan
post Apr 21 2025, 02:58 PM

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QUOTE(Kelifu @ Apr 21 2025, 12:44 AM)
Why don't you Spotify? I mean you have the flexibility to do macam macam there. USB you have to update manually.
*
cheapskate me dont want pay money to subscribe, and i hate advertisement.. LOL...

anyway, if the USB really useless, then end up i have to choose spotify ..

Voonz
post Apr 21 2025, 06:58 PM

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Joined: Nov 2004



QUOTE(Voonz @ Apr 18 2025, 01:32 PM)
Goodbye Proton – A Heartbroken Customer’s Story

I never thought I’d write something like this. I’ve always been a proud supporter of our national car. I believed in Proton. I believed that by buying local, I was doing something good. I believed that the after-sales service would be there when I needed it.

But today, I write this not out of anger, but out of deep sadness and disappointment.

It all started with a simple problem

On 27 February, my Proton X50's aircond started blowing hot air. Not a major issue, or so I thought. I contacted HZN Engineering Sdn Bhd, an authorised service centre, and was told the earliest available appointment was 11 March — a 12-day wait just to get it checked.

When I brought my car in, they didn’t even try to diagnose the problem. They simply did a standard "aircond service", gave the car back, and told me to "monitor and see".

The problem came back. So did the silence.
By 16 March, the aircond was hot again. I messaged them.
No reply for 4 days.
Finally, on 20 March, they allowed me to send the car back in.

That’s when my nightmare began.

Days passed. Weeks passed. I called. I messaged. I begged for updates. I emailed Proton.
No one cared.

I was promised callbacks that never came. I was told “the SA will update you today” — every day.
I returned from Raya break after being away from 27 March to 8 April, only to find nothing was done.

They finally told me it was the cooling coil, and that it wasn’t covered under warranty because my car exceeded 60,000 km — even though Proton’s own website clearly states the aircond system is covered for 5 years.

I called Proton’s hotline 4 times. I emailed.
Still, no solution, no quote, no repair, no care.

As I write this...
It has now been 38 days since the aircond first failed.
My car has been in the service centre for 30 days.
I still don’t know how much it will cost to fix, or when it will be fixed.

This isn’t just about an aircond anymore.
It’s about how a brand can completely ignore its customer, despite all the promises.

I feel helpless, and foolish
I used to recommend Proton to friends and family.
I told them it was different now — that service had improved, that it was worth it.
But today, I feel embarrassed and betrayed.

I’ve lost time. I’ve lost trust. And I’ve lost all confidence in Proton.

This was my first Proton.
And it will be my last.

To anyone reading this: if you are considering Proton, ask yourself —
Are you ready to be ignored when you need help most?

Because I wasn’t.
And now I’m paying the price.
*
Hi all, just wanted to give an update to my previous post.

After non-stop chasing for updates the whole week, SA Khairul finally called me on Friday — a full 4 days after he said he would. Standard reply, busy la.

I told him I wanted to just collect my car and settle this elsewhere after his nonsense.

So I went there today and guess what?
Turns out Khairul had already resigned — Friday was his last day. The new SA just handed the key to me and asked me to find the car myself.

I wandered around the lot for 5 minutes and couldn't find my car. Asked the new SA where my car is but no one knows, took them 10 minutes to locate my car which was parked all the way at the back.

I honestly don’t know if the ridiculous service was because he knew he was leaving, but no customer deserves to be treated this way.

Anyway, I’ve booked an appointment with MBF Subang Jaya. Fingers crossed that they can finally solve this aircond issue swiftly.

To everyone here — if you're considering where to service your car:

PLEASE, NEVER EVER GO TO Proton HZN Engineering 3S - Kelana Jaya


Worst experience I’ve ever had with any workshop, Proton or not.

Thanks again to those who gave advice and support earlier !
ktek
post Apr 21 2025, 07:48 PM

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p1 sa with high sales so busy yet resigned. tak logik tu
ayamxxx
post Apr 22 2025, 06:06 AM

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QUOTE(ktek @ Apr 21 2025, 07:48 PM)
p1 sa with high sales so busy yet resigned. tak logik tu
*
Could be better offer. Join more premium brand?
CyberKewl
post May 7 2025, 05:46 PM

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hi just wondering x50 2024 model does it have apple carplay/android auto?
alvinddm
post May 7 2025, 06:32 PM

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QUOTE(CyberKewl @ May 7 2025, 05:46 PM)
hi just wondering x50 2024 model does it have apple carplay/android auto?
*
Nope

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