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> MAXIS postpaid, Data speed capped?

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TSahchat
post Jul 14 2020, 10:54 AM, updated 5 months ago

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Hi guys, im currently using maxis postpaid 188 for 2 years already with 60gb data

so, recently maxis upgraded my data to 100gb which is a good deal

but the thing is, i realized the data speed is not the same anymore

previously, im a heavy instagram user, the pictures/videos will load up instantly, but now, it took like few seconds to load

same like apps update, it would take forever to update compared to pre-upgrade data

anyone here experiencing the same issue with me? hmm.gif
gempark
post Jul 14 2020, 11:09 AM

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Have you done speedtest?
TSahchat
post Jul 14 2020, 11:11 AM

WISE KUCENG
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QUOTE(gempark @ Jul 14 2020, 11:09 AM)
Have you done speedtest?
*
done the speedtest when im on 100gb data, didnt test when back with 60gb data

so, couldnt compare now sweat.gif

but definitely feels slower than before
frossonice
post Jul 14 2020, 11:17 AM

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Speed is the same for me. Maybe you can check your phone instead.
TSahchat
post Jul 14 2020, 11:21 AM

WISE KUCENG
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QUOTE(frossonice @ Jul 14 2020, 11:17 AM)
Speed is the same for me. Maybe you can check your phone instead.
*
havent change any settings on my phone, been using it for 5 years

hmm.gif
developer
post Jul 15 2020, 03:00 AM

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QUOTE(ahchat @ Jul 14 2020, 10:54 AM)
Hi guys, im currently using maxis postpaid 188 for 2 years already with 60gb data

so, recently maxis upgraded my data to 100gb which is a good deal

but the thing is, i realized the data speed is not the same anymore

previously, im a heavy instagram user, the pictures/videos will load up instantly, but now, it took like few seconds to load

same like apps update, it would take forever to update compared to pre-upgrade data

anyone here experiencing the same issue with me?  hmm.gif
*
i noticed the same thing but with youtube. peak hour throttled to like 480p speeds. speedtest show 140mbps to 200mbps. i called 123 and they mentioned that there's no throttling, but then they said will check and get back to me. still didnt get that call from them until now from the upgrade.


TSahchat
post Jul 15 2020, 12:25 PM

WISE KUCENG
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From: PJ, KL, USJ, SP



QUOTE(developer @ Jul 15 2020, 03:00 AM)
i noticed the same thing but with youtube. peak hour throttled to like 480p speeds. speedtest show 140mbps to 200mbps. i called 123 and they mentioned that there's no throttling, but then they said will check and get back to me. still didnt get that call from them until now from the upgrade.
*
yeah, i realized this too on Netflix mobile, when im on data, the video is not clear and sometimes loading too..compared to my wifi which is significantly smoother sweat.gif
Seng89
post Aug 25 2020, 05:34 PM

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Same issue here... Speed slow... I just ported in and use one prime package.. but but the Internet speed rally got lagging or slow .... Damn...


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Seng89
post Aug 25 2020, 05:37 PM

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So fcking pathetic wei 🤬🤬🤬🤬


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TSahchat
post Aug 25 2020, 11:23 PM

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QUOTE(Seng89 @ Aug 25 2020, 05:34 PM)
Same issue here... Speed slow... I just ported in and use one prime package.. but but the Internet speed rally got lagging or slow .... Damn...
*
QUOTE(Seng89 @ Aug 25 2020, 05:37 PM)
So fcking pathetic wei 🤬🤬🤬🤬
*
Ya, today also quite slow...mafaka
Noyoudontcare
post Aug 25 2020, 11:56 PM

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Ya lah, i feel its a bit slow lately ... Donna why
Seng89
post Aug 26 2020, 12:17 AM

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QUOTE(ahchat @ Aug 25 2020, 11:23 PM)
Ya, today also quite slow...mafaka
*
Technical support told me to reset mobile network in phone setting.. will try to test tomorrow.
Raymond T.
post Aug 28 2020, 01:30 AM

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Yeah I noticed too when Speedtest seems good, but streaming seems a little throttle.
TSahchat
post Aug 28 2020, 07:07 PM

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From: PJ, KL, USJ, SP



its getting worse too, when im playing games, it suddenly lost connection and reconnects back...intermittently losing connection

 

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