TNB should be slammed for creating a system which gives landlords a false sense of security and then forces them to pay when the tenant defaults by refusing to re-connect back supply.

The landlord is in a worse position after changing the account to the tenant's name as he will be unable to monitor payments or request for disconnection the supply.

TNB could go after the tenant with blacklisting and legal action but they prefer to take the easy way out by forcing the the owner to pay.

Those who have been shortchanged by this practice should complain to Suruhanjaya Tenaga which oversees TNB. If enough people complain they will have to change the practice. In the meantime don't change your account to your tenant's name because this is worse than useless.