after TNB meter put another privert meter that has remote cut off function , remian the TNB in your own name , u can monitor and execute power cut to the unit.

TNB can take 6 - 12 months to cut off supply for non-payment. That's why home owners can be saddled with thousands of ringgit in unpaid electric bills. Sad, but true.

I guess no use to use tenants name on rental property tnb account.

Just use our own name, at least we can always monitor it through mytnb app

You can monitor the usage if you have the account no. No restriction.

Because of this I ensure I monitor the tenant's usage regularly using the myTNB app. I don't even bother to change the accounts to my tenant's name anymore as I will be able to close the account or ask TNB to disconnect if my tolerance level has been exceeded.

TNB should be slammed for creating a system which gives landlords a false sense of security and then forces them to pay when the tenant defaults by refusing to re-connect back supply.

The landlord is in a worse position after changing the account to the tenant's name as he will be unable to monitor payments or request for disconnection the supply.

TNB could go after the tenant with blacklisting and legal action but they prefer to take the easy way out by forcing the the owner to pay.

Those who have been shortchanged by this practice should complain to Suruhanjaya Tenaga which oversees TNB. If enough people complain they will have to change the practice. In the meantime don't change your account to your tenant's name because this is worse than useless.

Did u know dat if d tnb meter is in a place tnb employees has no access, for example like a house n u padlock d gate, tnb crew has no rite to enter n cut d electricity

Seems like it's better if TNB could create a system, which it should direct cut off the electricity if the usage/payment due exceed the deposit placed, apply to all accounts, no more argue later.
Do the same for Syabas.

TS you can trt talk to the tnb there offering to tripple the tnb deposit.

I doubt offering more deposit to get his supply reconnected will work. TNB wants to collect the tenant's debt; they are not interested in more deposit.

thanks guys for all the useful (and some useless) inputs.

some of you wondered (and even blamed me as the "lazy landlord") on how have I neglected the fact that my tenant raked up the electricity bill outstanding up to RM30k.

the tenant has been with me for almost 4 years, running the place as a mamak. all payments were made swiftly and cleared without any issues during the entire tenure save for the period beginning from November 2019 - they started to fall behind on everything.

the account for supply is registered under my name because i want to monitor their usage. there were actually several occasions that I texted my tenant to remind them to pay the outstanding because I received notifications from TNB's smart phone application that TNB is going to terminate/suspend the supply but surprisingly enough, TNB never seems to carry out the termination/suspension.

it was partly my fault for going easy on the tenant (considering the fact that they have been a good paymaster) when they told me they were facing financial predicaments but when I started to realize something was amiss, i figured that I have to be "pro-active".

i emailed TNB, called them and even went up to their outlet to inquire why there was no termination/suspension (at the time, the outstanding was around RM20k) and TNB gave me the standard reply of "will lodge an official report for you". weeks passed and still nothing happened.

i even received a call one afternoon from TNB's technician claiming that he was there but the place was closed - feeling suspicious, I had my dad went over, the place was open but no one from TNB was seen present - that's when i suspected that TNB's people actually DID went to the place and threatened to terminate/suspend the supply but was somehow persuaded not to.

the tenant officially vacated during the CMCO period and the supply was terminated/suspended almost immediately.

i brought up the entire matter with the chronology to TNB and as usual, they don't care - their reply suggests that i should take care of my own property and they conveniently ignored the fact that i expressly requested for the supply to be terminated/suspended and implied that TNB does not "work for me".

so that's that.

Get all the record/conversation with tnb and lawyer up

But I suggest you bring all the evidence and request to talk to higher management. Give them a dateline.

If fails, lawyer up.

So you have already outright admit the account under your name regardless of the purpose. However based on the article below, you are encouraged to change the name so as to not be liable and can still monitor the usage and bill. I'm just basing all this on the article I found

https://www.thestar.com.my/metro/metro-news...iable-for-bills

I guess TS has to pay first and take legal action against his previous tenant for the unpaid electric bill.

You can take TNB to court but it may take a while to settle and meanwhile there is no electricity for your property while the case drags on.

Possible reason why tnb did not terminate supply during 1st visit ...

Tenant made some part payment of the bill and 'undertake' to settle balance by the agreed date.

Since bal payment not received, tnb proceed to terminate during cmco.

That is their approach as some people are genuinely facing cashflow problem. My old co have the same problem and settle the outstanding in 3 installment. They give the benefit of doubt to the tenant.

This post has been edited by mini orchard: Jul 14 2020, 05:24 PM

regardless whether the account for the supply is registered under the owner's or the tenant's name, based on TNB's current practice (whether official or not), they will not allow a new account for supply to be registered.

this effectively puts their right of action in rem rather than in personam. while you can avoid picking up unnecessary personal liabilities but it is not practical (at least from the business standpoint). what irked me is that i myself tried multiple times to get TNB to terminate/suspend the supply but yet, it fell on deaf ears.

this form of application is open to abuse and seems to favor TNB only and not their customers.

take for example, TNB could have easily allowed errant users (irrespective under tenant's or owner's name) to rake up the outstanding because at the end of the day, they know someone will pay (and that someone is the owner) so rather than terminating/suspend the supply (which will result in lower revenue), they happily allow it to continue.

this seems, illogical.

I did consider filing a suit against TNB regarding my matter and guess what, the entire legal proceeding may end up costing more than my current electricity arrears.

On top of that, by the time my matter is duly disposed off, i would have lost all prospective tenants.

I need to serve that tenant with the writ in order to initiate my civil suit but first I would have to locate him but he basically "disappeared".

TNB monopoly has to be stop la.

BN PN goons merata2... even with rampant corruption, masih untung berbillion billion.

See SG, such a small country at least competition exist, that way only company felt threaten to improve themselves, if not consumer lari.... but TNB, comeon la..... macam monyet