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 TNB Prevented Me From Registering A New Account

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mini orchard
post Jul 11 2020, 09:48 AM

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QUOTE(mushigen @ Jul 11 2020, 09:41 AM)
I wonder if telco companies also do this. Your tenant moved out with unpaid home internet bills and you cannot get new line for this address?
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Normally telco bills are not high and they do auto disconnection after 1 month for unpaid bills. So owner can afford to pay to start collecting rental.
mushigen
post Jul 11 2020, 09:53 AM

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QUOTE(mini orchard @ Jul 11 2020, 09:48 AM)
Normally telco bills are not high and they do auto disconnection after 1 month for unpaid bills. So owner can afford to pay to start collecting rental.
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Question is, does the owner need to settle the arrears before the same telco allows a new registration?
Usually when tenant moves out, the landlord only checks water and electricity bills.
mini orchard
post Jul 11 2020, 09:55 AM

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QUOTE(mushigen @ Jul 11 2020, 09:53 AM)
Question is, does the owner need to settle the arrears before the same telco allows a new registration?
Usually when tenant moves out, the landlord only checks water and electricity bills.
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They can implement tnb rule, but I havent heard of it.

Tnb is common as the debt is high.

Many landlord fails to monitor on a regular basis and a big shock awaits them at the end of tenancy.

This post has been edited by mini orchard: Jul 11 2020, 10:00 AM
mushigen
post Jul 11 2020, 10:01 AM

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QUOTE(mini orchard @ Jul 11 2020, 09:55 AM)
They can implement tnb rule, but I havent heard of it.

Tnb is common as the debt is high.
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That's why i think it's a bit unfair for TNB to penalise owner for arrears under the account of tenants.
Usage >> deposit, potong lah.

Imagine you run a cybercafe and your landlord keeps pestering you about your electricity usage and whether you're paying on time - when the account is under your name.
mini orchard
post Jul 11 2020, 10:13 AM

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QUOTE(mushigen @ Jul 11 2020, 10:01 AM)
That's why i think it's a bit unfair for TNB to penalise owner for arrears under the account of tenants.
Usage >> deposit, potong lah.

Imagine you run a cybercafe and your landlord keeps pestering you about your electricity usage and whether you're paying on time - when the account is under your name.
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1. Landlord can also be tenant by having a 'fake' tenancy agreement. Tnb action is also to prevent fraud.


2. All usage and payment on any property can be monitored using their tnb apps.

This post has been edited by mini orchard: Jul 11 2020, 10:15 AM
kluseng
post Jul 11 2020, 10:20 AM

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TNB allows the owner to change the account to tenant's name but this is a false sense of security.

If tenant doesn't pay TNB does not chase owner to pay the bill but refuse to re-connect supply to the property so what is owner to do?

No difference from requiring owner to pay.

adamhzm90
post Jul 11 2020, 10:36 AM

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Edit

This post has been edited by adamhzm90: Jul 11 2020, 10:36 AM
LamboSama
post Jul 11 2020, 10:39 AM

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QUOTE(ihavenoidea @ Jul 11 2020, 09:26 AM)
But TS followed what tnb suggestion that get the tenant to register and not under his name. And end up the tenant did not pay but tnb still chased him
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Technically tnb not chasing him.
Just not allowing him to register another tenant.
Which as others have said make total sense.
Since if not, landlord can just keep registering new tenants.

As a landlord TS should have kept track of the tenants bill.
mini orchard
post Jul 11 2020, 10:49 AM

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QUOTE(kluseng @ Jul 11 2020, 10:20 AM)
TNB allows the owner to change the account to tenant's name but this is a false sense of security.

If tenant doesn't pay TNB does not chase owner to pay the bill but refuse to re-connect supply to the property so what is owner to do?

No difference from requiring owner to pay.
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No others can be responsible for the property other than the owner if one knows basic legal matters.

If the landlord have consulted a lawyer to prepare the TA instead of agent. Penny wise pound foolish if something like TS case. Lawyer charged 1 month rental as legal fee excluding disbursrment for TA which many landlords wont want to pay as they also need to pay the agent fees. That would be only 10 months rental collection for a year tenancy.

This post has been edited by mini orchard: Jul 11 2020, 10:57 AM
korangar
post Jul 11 2020, 11:00 AM

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QUOTE(mini orchard @ Jul 11 2020, 09:43 AM)
Deposit paid to tnb or landlord is no different. Infact landlord can collect higher deposit compare to tnb.
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big different. tnb deposit is not utilities deposit.
mini orchard
post Jul 11 2020, 11:09 AM

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QUOTE(korangar @ Jul 11 2020, 11:00 AM)
big different. tnb deposit is not utilities deposit.
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As a landlord, I can collect any amount of utilities deposit based on tenant business activities. Is my property and I decide.

Tnb deposit is quite standard for type of building usage. They cant collect RM5k for house as example ! They have guidelines. And houses can rake up few thousands of unpaid bills !

This post has been edited by mini orchard: Jul 11 2020, 11:16 AM
unknown_2
post Jul 11 2020, 11:11 AM

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QUOTE(shaniandras2787 @ Jul 11 2020, 01:22 AM)
has anyone encountered this issue?

my previous tenant left the premise with rm30k electricity outstanding and now TNB doesn't allow my new tenant to register a new account for the premise because of this.

they said despite the outstanding was incurred under the previous tenant's name, tnb will not supply or allow new registration because in their records, the outstanding is tied to the property.

is this how tnb has being doing things?
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ask bck tnb, how com previously owe so much u no go cut the electricity?
Icehart
post Jul 11 2020, 11:36 AM

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Same issue as well. TNB won't cut the electricity despite tenant not paying for 12 months, raking in more than RM 4k in electricity bills. What have they been doing? Any unit to handle this complaint?
mini orchard
post Jul 11 2020, 11:46 AM

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QUOTE(Icehart @ Jul 11 2020, 11:36 AM)
Same issue as well. TNB won't cut the electricity despite tenant not paying for 12 months, raking in more than RM 4k in electricity bills. What have they been doing? Any unit to handle this complaint?
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Is like asking tenant to take care of the house. .. 1 out of 10 will only do it if the landlord is lucky.
korangar
post Jul 11 2020, 11:51 AM

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QUOTE(mini orchard @ Jul 11 2020, 11:09 AM)
As a landlord, I can collect any amount of utilities deposit based on tenant business activities. Is my property and I decide.

Tnb deposit is quite standard for type of building usage. They cant collect RM5k for house as example ! They have guidelines. And houses can rake up few thousands of unpaid bills !
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utilities deposit usually based on rental and mostly one month. you sure can ask any amount, but most will not give.
sakuraboo
post Jul 11 2020, 11:51 AM

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QUOTE(Icehart @ Jul 11 2020, 11:36 AM)
Same issue as well. TNB won't cut the electricity despite tenant not paying for 12 months, raking in more than RM 4k in electricity bills. What have they been doing? Any unit to handle this complaint?
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Sometimes i feel tnb also another scammer
mushigen
post Jul 11 2020, 11:52 AM

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QUOTE(kluseng @ Jul 11 2020, 10:20 AM)
TNB allows the owner to change the account to tenant's name but this is a false sense of security.

If tenant doesn't pay TNB does not chase owner to pay the bill but refuse to re-connect supply to the property so what is owner to do?

No difference from requiring owner to pay.
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QUOTE(Icehart @ Jul 11 2020, 11:36 AM)
Same issue as well. TNB won't cut the electricity despite tenant not paying for 12 months, raking in more than RM 4k in electricity bills. What have they been doing? Any unit to handle this complaint?
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According to certain logic, it's landlord's responsibility to monitor and ensure tenant pay their bills on time, never mind that the account is under tenant's name.
And if your tenant's first month's usage bill is RM30k, you can demand they pay you RM30k utilities deposit, even though the account is under their name.

If you fail to do both, it's apparently your fault and not TNB for not disconnecting the supply.
mini orchard
post Jul 11 2020, 11:52 AM

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QUOTE(korangar @ Jul 11 2020, 11:51 AM)
utilities deposit usually based on rental and mostly one month. you sure can ask any amount, but most will not give.
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Then dont rent. Why take risk ? Why do some owners only rent to certain race ?

Ask ts whether 30k is how many months' rental collection.

This post has been edited by mini orchard: Jul 11 2020, 12:05 PM
mini orchard
post Jul 11 2020, 12:03 PM

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QUOTE(mushigen @ Jul 11 2020, 11:52 AM)
According to certain logic, it's landlord's responsibility to monitor and ensure tenant pay their bills on time, never mind that the account is under tenant's name.
And if your tenant's first month's usage bill is RM30k, you can demand they pay you RM30k utilities deposit, even though the account is under their name.

If you fail to do both, it's apparently your fault and not TNB for not disconnecting the supply.
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Just like car servicing ... owner cannot expect service centre to remind them to send the car for servicing even if is under warranty period. The onus is on the owner to do it according to to schedule in the service booklet.
mushigen
post Jul 11 2020, 12:06 PM

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QUOTE(mini orchard @ Jul 11 2020, 12:03 PM)
Just like car servicing ... owner cannot expect service centre to remind them to send the car for servicing even if is under warranty period. The onus is on the owner to do it according to to schedule in the service booklet.
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You're comparing apples with durians.

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