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 TNB Prevented Me From Registering A New Account

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Pain4UrsinZ
post Jun 27 2022, 06:55 PM

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it is under your name, you're accountable for it
TSshaniandras2787
post Jun 27 2022, 07:09 PM

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QUOTE(Azzqech @ Jun 27 2022, 06:54 PM)
So what should owners do to ensure they don't lose out on unpaid electric bills incurred by their tenants?
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check the electricity bill for the property at least once a month - in that way, landlords / owners are able to spot if there are any unusual usage / accumulation of charges.

tenancy agreement usually takes up to at least 3 months worth of monthly rental as security deposits so it should be sufficient to deduct therefrom to make up for the tenant's default.

when it comes to dealing with tenants, prevention is always better than cure.
hspace
post Nov 27 2024, 05:50 PM

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QUOTE(Pain4UrsinZ @ Jun 27 2022, 06:55 PM)
it is under your name, you're accountable for it
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for the record, even if it's under your tenant's name, but you own the property

TNB will still make you pay for it

1. Otherwise, new tenant come in, register new account, then prev tenant get away scot-free. So TNB still wants someone to pay.

2. You can conclude, changing TNB account name to tenant's name is useless. It's a false of security and waste of time. And might be even worse. From TNB's own website;

"In the situation before a new tenant moves in, property owners could do a Change of Tenancy making the tenant fully responsible for any delinquent account. However, owners will lose the right to instruct a disconnection to TNB in the event the tenant defaults in his monthly electricity bills"

Source: https://www.tnb.com.my/faq/owner-tenant-issues/

3. TNB's SOP is screwed up. They will not disconnect supply even if your tenant doesn't pay for 1 year. You can cry "unfair", "lousy" all you want at the TNB counter.


Pain4UrsinZ
post Nov 27 2024, 06:25 PM

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QUOTE(hspace @ Nov 27 2024, 05:50 PM)
for the record, even if it's under your tenant's name, but you own the property

TNB will still make you pay for it

1. Otherwise, new tenant come in, register new account, then prev tenant get away scot-free. So TNB still wants someone to pay.

2. You can conclude, changing TNB account name to tenant's name is useless. It's a false of security and waste of time. And might be even worse. From TNB's own website;

"In the situation before a new tenant moves in, property owners could do a Change of Tenancy making the tenant fully responsible for any delinquent account. However, owners will lose the right to instruct a disconnection to TNB in the event the tenant defaults in his monthly electricity bills"

Source: https://www.tnb.com.my/faq/owner-tenant-issues/

3. TNB's SOP is screwed up. They will not disconnect supply even if your tenant doesn't pay for 1 year. You can cry "unfair", "lousy" all you want at the TNB counter.
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Aiyo, why necro
Singh_Kalan
post Nov 28 2024, 09:11 AM

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Why did tnb encourage landlord to register the electricity Acc under tenant name? This does not protect the landlord from anything.
hspace
post Nov 28 2024, 09:21 AM

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QUOTE(Singh_Kalan @ Nov 28 2024, 09:11 AM)
Why did tnb encourage landlord to register the electricity Acc under tenant name?  This does not protect the landlord from anything.
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exactly la. it's Malaysia.
in fact it's worse if you change to tenant name.

This post has been edited by hspace: Nov 28 2024, 09:22 AM
Kawekawe
post Nov 28 2024, 09:33 AM

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QUOTE(shaniandras2787 @ Jul 11 2020, 01:22 AM)
has anyone encountered this issue?

my previous tenant left the premise with rm30k electricity outstanding and now TNB doesn't allow my new tenant to register a new account for the premise because of this.

they said despite the outstanding was incurred under the previous tenant's name, tnb will not supply or allow new registration because in their records, the outstanding is tied to the property.

is this how tnb has being doing things?
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Yes and the only way is to settle it, no point getting lawyer
KenM
post Nov 28 2024, 10:10 AM

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QUOTE(hspace @ Nov 28 2024, 08:21 AM)
exactly la. it's Malaysia.
in fact it's worse if you change to tenant name.
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reminds me of mcbeth..

full of sound and fury, signifying nothing!
hspace
post Nov 28 2024, 10:13 AM

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QUOTE(KenM @ Nov 28 2024, 10:10 AM)
reminds me of mcbeth..

full of sound and fury, signifying nothing!
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Or sandiwara in MY: "Wayang je"

This post has been edited by hspace: Nov 28 2024, 10:14 AM
JonSpark
post Nov 28 2024, 10:52 AM

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Maybe can register again if prop transferred to diff name eg selling/transfer.

My family likes to sapu those lelong houses, a few have outstanding TNB bill under previous owner/tenant names. To change account name, old account need to close. Most previous owners already off the grid for whatever reasons.

Lawyer will handle that for us, same goes to default in assessment and quit rent.
hspace
post Nov 28 2024, 10:58 AM

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QUOTE(JonSpark @ Nov 28 2024, 10:52 AM)
Maybe can register again if prop transferred to diff name eg selling/transfer.

My family likes to sapu those lelong houses, a few have outstanding TNB bill under previous owner/tenant names. To change account name, old account need to close. Most previous owners already off the grid for whatever reasons.

Lawyer will handle that for us, same goes to default in assessment and quit rent.
*
changing name is easy. can even do online. as long as previous bill is settled.
if lelong, most of the time (not always), the selling bank will settle for you, that's why you can close the account. if tenant run away, diff story. you have to pay. Malaysia Boleh.

This post has been edited by hspace: Nov 28 2024, 11:00 AM
JonSpark
post Nov 28 2024, 11:09 AM

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QUOTE(hspace @ Nov 28 2024, 10:58 AM)
changing name is easy. can even do online. as long as previous bill is settled.
if lelong, most of the time (not always), the selling bank will settle for you, that's why you can close the account. if tenant run away, diff story. you have to pay. Malaysia Boleh.
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Tenant run away type can also bincang one (been there), TNB is not as black&white as you guys think they are.
hspace
post Nov 28 2024, 11:11 AM

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QUOTE(JonSpark @ Nov 28 2024, 11:09 AM)
Tenant run away type can also bincang one (been there), TNB is not as black&white as you guys think they are.
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what was the bincang-ed result? discount?
JonSpark
post Nov 28 2024, 11:30 AM

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QUOTE(hspace @ Nov 28 2024, 11:11 AM)
what was the bincang-ed result? discount?
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I'll just list the ones closest to TS's scenario.

FIRST CASE:
Small warehouse/factory: Utility default 25k, ex-tenant bankrupt.
Result: old account closed, allow us to register new account but deposit much higher.

SECOND CASE:
Shoplot in mall: utility default 5k, ex-tenant off radar.
Result: old account closed, allow us to register new account

Above cases settled by ourselves without lawyer since they're not from auction and are commercial type. Residential ones I leave it to lawyer to deal with.

hspace
post Nov 28 2024, 11:33 AM

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QUOTE(JonSpark @ Nov 28 2024, 11:30 AM)
I'll just list the ones closest to TS's scenario.

FIRST CASE:
Small warehouse/factory: Utility default 25k, ex-tenant bankrupt.
Result: old account closed, allow us to register new account but deposit much higher.

SECOND CASE:
Shoplot in mall: utility default 5k, ex-tenant off radar.
Result: old account closed, allow us to register new account

Above cases settled by ourselves without lawyer since they're not from auction and are commercial type. Residential ones I leave it to lawyer to deal with.
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Wow. Scot-free. How to go about it? Talk to the counter staff, or runding with officer?
jayb2
post Nov 28 2024, 12:04 PM

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QUOTE(JonSpark @ Nov 28 2024, 11:30 AM)
I'll just list the ones closest to TS's scenario.

FIRST CASE:
Small warehouse/factory: Utility default 25k, ex-tenant bankrupt.
Result: old account closed, allow us to register new account but deposit much higher.

SECOND CASE:
Shoplot in mall: utility default 5k, ex-tenant off radar.
Result: old account closed, allow us to register new account

Above cases settled by ourselves without lawyer since they're not from auction and are commercial type. Residential ones I leave it to lawyer to deal with.
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are these case purchase from other owner or you are the owner all these while ?
JonSpark
post Nov 28 2024, 12:05 PM

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QUOTE(hspace @ Nov 28 2024, 11:33 AM)
Wow. Scot-free. How to go about it? Talk to the counter staff, or runding with officer?
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Counter staff will direct u to an officer to bincang

Officer may need other info and docs from u, they might contact ex-tenant, see if they willing to pay or not. Then check ur financial bg like ur other TNB accounts for reference.

All in all, trick is to just play along iykwim
Sunshape
post Nov 28 2024, 12:10 PM

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old thread and wonder if TS has settled this?
JonSpark
post Nov 28 2024, 12:13 PM

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QUOTE(jayb2 @ Nov 28 2024, 12:04 PM)
are these case purchase from other owner or you are the owner all these while ?
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Above two are our prop, never transferred outside before. Even when transfer also it's between family (beneficiary) and no default utility or tax during that time.

The rest not listed above are mostly transferred from ex-owner, but not every case follow the same step tho.
ScooterBoi
post Nov 28 2024, 03:47 PM

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This one I clap hands and salute tnb.

So good man. Big corporation can do same tactics as along... cannot find borrower, go splash red paint on parents house.

And people go give excuses on tnb's behalf.



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