Aug 22 2010, 07:28 PM
QUOTE(work_tgr @ Aug 19 2010, 04:14 PM)
Like what I mentioned in the other post, Proton Edar workshop at BDC, Kuching (Platinum) is really terrible.
2 months the car in the workshop after an accident, still not yet fixed. Reason is because-
1. no full claim from insurance. (in fact, the insurance company had issued the claim)
2. no spare parts available in kuching. Ordering needs months to get the part because the air beg is spoiled.
3. raya is around the corner. (I dont understand what this to do with fixing car)
4. many cars in the servicing list.
What la Proton ...
i feel your heartache, it's their after sales service that gives proton a bad reputation. no doubt about their bad quality and also their fair performance (i must say CPS engine is a good engine and have lots of potential) but how they react on customer's complaint, and also the way they treat the complaints that makes me really annoyed. 2 months the car in the workshop after an accident, still not yet fixed. Reason is because-
1. no full claim from insurance. (in fact, the insurance company had issued the claim)
2. no spare parts available in kuching. Ordering needs months to get the part because the air beg is spoiled.
3. raya is around the corner. (I dont understand what this to do with fixing car)
4. many cars in the servicing list.
What la Proton ...
as a 2008 Gen 2 CPS 1.6 Highline owner, in which in my personal opinion is a good looking gen 2. but finally i decides to put it at rest. i am currently on process to make a full settlement on this car, in which i will definitely facing massive loss and will opt with a non proton car (i reserve not to name the car). just waiting for it to happen and after that transition i will say SAYONARA to proton, FOREVER
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