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 got sound when play dota but screen black

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TSwisla
post Jul 2 2020, 09:20 AM, updated 6y ago

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as per title.. anyone know how to fix?

u got sound, can control ur hero, cursor still there but the screen is all black..

alt tab didnt work
tried ddu, fresh driver install, still not work
-dx9 , -windowed bla bla still dont work

happen after 5 min when load into dota 2..
no sign of crash, notin..
just suddenly go black lel

system:
ryzen 3 3300x
2 x 8gb klevv bolt x 3200
r7/r9 370 2gb (tried both driver still same)
asrock b450m hdv
palit 260gb ssd

btw, other game like csgo dont hav dis problem..

hope sumbody can share the solution.. thanks

sHawTY
post Jul 2 2020, 10:38 AM

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Had the same issue yesterday, for me it's the GPU
I'm using AMD RX 580
What I did was clean the contact pins with 99.7% alcohol and remove the old thernal paste then apply a new layer of thermal paste

After that, the GPU is running fine again, even did a stress test for 24 hours non-stop, no crash whatsoever
TSwisla
post Jul 2 2020, 01:16 PM

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QUOTE(sHawTY @ Jul 2 2020, 10:38 AM)
Had the same issue yesterday, for me it's the GPU
I'm using AMD RX 580
What I did was clean the contact pins with 99.7% alcohol and remove the old thernal paste then apply a new layer of thermal paste

After that, the GPU is running fine again, even did a stress test for 24 hours non-stop, no crash whatsoever
*
hmmm i wonder did i put too little thermal paste last time xD
at least da temp was kinda good.. 60ish.. will try it after dis..

one more thing to add, this started to happen after i updated win10.. donno if it matters much..

btw, how do u know its gpu prob?
sHawTY
post Jul 2 2020, 03:10 PM

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QUOTE(wisla @ Jul 2 2020, 01:16 PM)
btw, how do u know its gpu prob?
🤨
I just told you why
TSwisla
post Jul 2 2020, 07:00 PM

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QUOTE(sHawTY @ Jul 2 2020, 03:10 PM)
🤨
I just told you why
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chill bruh haha... what i mean is how do u narrowed it down to gpu dat coz da problem? u clean it and its good?

sorry bruh.. im still learning n really interested in prob diagnosis xD
sHawTY
post Jul 2 2020, 07:16 PM

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QUOTE(wisla @ Jul 2 2020, 07:00 PM)
chill bruh haha... what i mean is how do u narrowed it down to gpu dat coz da problem?
Because when the screen goes black, suddenly the GPU fan runs at 100%
So I took out the GPU and checked the GPU thoroughly

Then I found out the contact pins was dirty & the thermal paste has dried up
TSwisla
post Jul 2 2020, 08:53 PM

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QUOTE(sHawTY @ Jul 2 2020, 07:16 PM)
Because when the screen goes black, suddenly the GPU fan runs at 100%
So I took out the GPU and checked the GPU thoroughly

Then I found out the contact pins was dirty & the thermal paste has dried up
*
oo.. now i understand.. thanks for sharing dis knowledge wit me bruh smile.gif))

 

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