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 Digi Fans Club & Enquiries V18, Let's Inspire

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wongzai
post Jul 22 2020, 03:40 PM

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Cant wait to 31 of august for me port out from digi after 9 years. Every month pay rm200plus and reception getting worst since a year ago in bukit jalil area... complaint and say no issue found.. however been tested with 3 devices and other sim cards.. conclusion is user issue then , fedup to complaint😂

This post has been edited by wongzai: Jul 22 2020, 03:40 PM
wongzai
post Aug 8 2020, 05:40 PM

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For all who interested with my report so far..

Been logging both tickets which are my house and office area. Both places been great before but not last year and here the answer when ticket log.. come on.. this happen in bukit jalil, KL?are you serious Digi? And ticket resolved within 1 minute as usual

user posted image

This post has been edited by wongzai: Aug 8 2020, 05:41 PM
wongzai
post Aug 8 2020, 07:42 PM

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QUOTE(yongtjunkit @ Aug 8 2020, 07:00 PM)
I got that when I complained to digi,, reported to mcmc but so far no response from digi regarding the complaint... they have 1 more working day to respond( Mcmc SOP 15 working days )
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Over 9 years no issue. Now only got issue... been report the exact same network issue every month and same response only Anyhow contract end soon. God bless😂
wongzai
post Aug 8 2020, 10:49 PM

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QUOTE(nexona88 @ Aug 8 2020, 10:22 PM)
Contract end soon..
Then port out. Simply as that...
Loyalty no use especially for Malaysia context..
Don't become like some crazy fanboy in U Mobile.....
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Haha true. Loyalty never served well in here. Either telco same only.. new customer always welcome well!
wongzai
post Aug 9 2020, 01:03 PM

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Joined: Aug 2006


QUOTE(ohtheirony @ Aug 9 2020, 12:19 PM)
Ackchually...

Digi does reward loyal user with extra data, the longer they stay the more extra GB you get

And yoodo gives early adopter loyal users phone, few forumers here get them

So your statements are false and utter lies
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Let me give u scenario ya. My monthly quota is 100gb, every month the rolled over quota 5 gb also not able finish.why?? The network is very bad till i only count on wifi nowsaday. So weekend extra 20gb also useless now.

 

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