TM and Digi today announced a collaboration that allows Digi to access TM’s HSBB for Nationwide Fibre Broadband Service

https://www.soyacincau.com/2020/07/13/digi-...oadband-access/

Today, received sms from DiGi
"Double rewards await you! Keep your line on Digi 80 plan active to receive auto-upgrade
on base Internet of 40GB/mth AND extra 1GB daily BONUS by 21 Aug. T&C "

No.

U r not alone.
I also facing this issue, when I ported out and ported back to digi later during year 2018.
this issue settled.

In year 2020 I ported out again, due to Maxis network issue , I ported back to digi again.
This issue happened to me again.
really annoying always pop out the new voicemail notification. ishhhh~

I tried to contact digi customer service, however they cant help & solve it.
they just provide me the standard solutions such as:
1) Reset the voicemail setting (deactivate & activate again voicemail service)
2) Reset/refresh my line
3) Request to switch off & on back the phone
4) Request to replace a new sim card

All doesnt work

Last time I saw few users reported this at digi community support page
now cannot access the page anymore (even google search it, once clicked the link, the page will auto redirect to new help centre)
one of the user he gave up and ported out to other telco
Got another user encountered that this is caused by the Digi Visual Voicemail (which is the add-on service was disconnected)
he activated all voicemail service (which is Voicemail/Visual Voicemail & Notify Me), then solved it.

Nothing can do. U may try report and complain to digi.
Or either just ignore it.

This post has been edited by ckh6003: Feb 5 2022, 11:37 PM

Hi. Just want to sharing to u
today I decided to make a sim replacement again
Surprisingly, the red dot icon is disappear.
The carrier name Kekal Selamat-Digi change to Digi😬
Finally the problem is solved.
I not sure is this method applicable to u or not. U may have a try.

Before


After


This post has been edited by ckh6003: Feb 9 2022, 09:34 PM

Yes. But it is removed & changed back to "Digi" when I make a sim replacement few month ago.

This issue may solved by make a sim replacement.

this extra 60GB applicable only when you subscribed to 12 months contract

existing users can.
I not sure, is there any option allow you to subscribe Freedom addon (for extra 60gb with 12 mths contract) via the MyDigi app



2. What Freedom Add-Ons can I get with the new CelcomDigi Postpaid 5G Plan?

You can enjoy either:
- RM10 Rebate on your monthly commitment for 12 months by subscribing to Freedom Add-Ons on a 12-month contract, OR
- 50% Additional 5G/4G Quota for 12 months by subscribing to Freedom Add-Ons on a 12-month contract for CelcomDigi Postpaid 5G 40 SE & 60 SE


3. I am currently on a Freedom Add-Ons Contract on an existing Celcom or Digi plan, can I change my Freedom Add-Ons Contract to the RM10 Rebate or 50% Additional 5G/4G Quota Freedom Add-Ons after changing my plan to the new CelcomDigi Postpaid 5G Plan?

If you have been on your current Freedom Add-Ons Contract for two months or more, you can change your Freedom Add-On Contract to the RM10 Rebate or 50% Additional 5G/4G Quota Freedom Add-Ons and the early termination penalty will be waived. However, do note that your contract start date will be reset.


https://help.celcomdigi.com/en/support/solu...aid-5g-contract

This post has been edited by ckh6003: Apr 10 2024, 05:24 PM

is it no more free credit when reload via mydigi app or digi online store ?

This post has been edited by ckh6003: May 1 2024, 11:55 PM

The app is called CelcomDigi. It is currently not yet officially available to all customers.

At this stage, it is in a limited open release for selected customers only.

If you're interested in trying it out early, you can submit your interest and request an invitation code.