
Digi Fans Club & Enquiries V18, Let's Inspire
Digi Fans Club & Enquiries V18, Let's Inspire
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Nov 19 2021, 06:14 PM
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#1
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679 posts Joined: Mar 2016 |
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Nov 19 2021, 09:10 PM
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#2
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679 posts Joined: Mar 2016 |
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Nov 23 2021, 12:17 PM
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#3
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679 posts Joined: Mar 2016 |
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Nov 23 2021, 02:13 PM
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#4
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Junior Member
679 posts Joined: Mar 2016 |
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Nov 23 2021, 03:23 PM
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#5
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Junior Member
679 posts Joined: Mar 2016 |
QUOTE(kmrdeva @ Nov 23 2021, 03:10 PM) Did you receive any email or SMS regarding your report? yes , i called cs and in app i did saw the case number At first I submitted a report on the mydigi app. Then I sent a Twitter DM to @digitelco. Finally received a case number via SMS. Took about 2 weeks to resolve. then they give me each subline 10gb / day for 3 day but today i call back they say the deal ended so they can only help me to prioritize the case , i did saw the case number in mydigi app - support |
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Nov 23 2021, 03:30 PM
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#6
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Junior Member
679 posts Joined: Mar 2016 |
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Nov 29 2021, 03:40 PM
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#7
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679 posts Joined: Mar 2016 |
QUOTE(weixiong91 @ Nov 26 2021, 10:09 PM) Hi all, Yes , still unavailable , mine still remain the same problem [No records returned by CRM]I've recently port in to Digi Postpaid 40 plan. I'm planning to add my family members under Digi Family postpaid, however I heard from a dealer that Internet sharing is currently buggy/unavailable? Family line will use data from the main like before using their own quota. Is this true? ![]() |
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Dec 6 2021, 06:57 PM
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#8
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Junior Member
679 posts Joined: Mar 2016 |
https://www.lowyat.net/2021/260336/5g-publi...putrajaya-date/
5G is coming on December 15 , but for now only unifi Mobile announced they will have a pilot trial with DNB , other telco all diam diam ![]() I still can't see 5G option on Digi SIM with a 5G supported iPhone This post has been edited by Sam Leong: Dec 6 2021, 06:57 PM |
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Dec 6 2021, 07:14 PM
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#9
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Junior Member
679 posts Joined: Mar 2016 |
QUOTE(NagaK @ Dec 6 2021, 07:12 PM) Apple will only enable 5G option when 5G is really live for usage until then it won’t show. Both Telco and Apple need work for this So will it be the first batch phone to support 5G connectivity in Malaysia when 5G launch on December 15?Either extra profile is required to install in order to use 5G for Malaysia telco , or telco need to work with Apple unifi Mobile isn't listed inside Apple Carrier List , i wonder what will they do to support Apple 5G |
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Dec 7 2021, 09:48 AM
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#10
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Junior Member
679 posts Joined: Mar 2016 |
QUOTE(NagaK @ Dec 6 2021, 10:39 PM) I guess it’s might just one profile since 5G solely controlled by DNB and telco just rely on them. Certain Android Devices like Xiaomi can use *#*#4636#*#* to lock 5G only or just go to settings enable it (same for LTE) , but not all suitable , for example Samsung did lock it if your country didn't support 5G network They might enable special telco profiles for better speeds in future maybe with agreement. As of now only Unifi has been confirmed no words of major players Maxis Digi Celcom so far. Telco/DNB Will work on it for minor update with manufacturers for unlock 5G band for Malaysia just need to wait. India also same issue 5G radio hasn’t been enable yet and maybe it will require a firmware update for Apple / Samsung devices to get 5G The another problem is just more 8 days to go , only unifi Mobile announced to join the DNB trial program , all other telco diam diam sahaja |
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Dec 7 2021, 05:17 PM
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#11
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Junior Member
679 posts Joined: Mar 2016 |
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Dec 24 2021, 01:21 PM
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#12
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Junior Member
679 posts Joined: Mar 2016 |
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Jan 31 2022, 06:39 AM
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#13
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Junior Member
679 posts Joined: Mar 2016 |
QUOTE(rajlesta00 @ Jan 30 2022, 09:36 PM) Hi there, was this resolved for you? yup , resolved since Dec 11 2021 or somethingI am having the same error showing up. Unable to view the quota. I logged a case but no response from digi so far. Case is sti in progress. ![]() ![]() rajlesta00 liked this post
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Mar 27 2022, 02:37 PM
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#14
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Junior Member
679 posts Joined: Mar 2016 |
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May 3 2022, 01:50 PM
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#15
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Junior Member
679 posts Joined: Mar 2016 |
Seems like Digi never shutdown Sunway Pyramid 3G tower I can get 3G at Jollibee Sunway Pyramid and 4G is totally unuseable at the area And yes Im uploading this with Digi 3G ![]() ![]() JonSpark liked this post
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May 4 2022, 09:18 PM
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#16
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Junior Member
679 posts Joined: Mar 2016 |
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Sep 2 2022, 06:23 AM
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#17
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Junior Member
679 posts Joined: Mar 2016 |
QUOTE(MakNok @ Aug 30 2022, 12:43 PM) Same happen to me as well. sameExactly as what you describe... I thought my Samseng phone purposely "doxx" my phone because i refuse to update. I tried update 1st round.....but same problem appear again. Only Way to regain back VOLTe ...4G is by rebooting phone. Airplane cannot work in my case. on iPhone and if i switch my SIM to Yes as primary (Cuz school only Yes can use , Digi 8-10Mbps , Yes 40-50Mbps) Digi will become secondary sim and drop to 2G immediately and sometime no service until showing Digi using Mobile Data (Using Yes 4G to perform VoWiFi) and sometime 4G full bar but not working (exclude Dataran Merdeka on 31 August 2022) |
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Dec 27 2022, 10:57 AM
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#18
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Junior Member
679 posts Joined: Mar 2016 |
QUOTE(iroaseta @ Dec 27 2022, 08:14 AM) Hi, since Unifi has the 10GB Hotspot cap now, I'm looking for alternatives and found that Digi has the RM40 for 6mbps and RM5 for unlimited hotspot. I've some questions :- For Q2 , can refer to Digi FAQ https://help.digi.com.my/en/support/solutio...r-usage-policy-1) Most importantly, can I use it on a MiFi and use the hotspot/internet infinitely? Or I must hotspot from a smartphone? 2) Is the FUP still 999GB? 3) I saw that there is an auto-renewal option for the RM40, but is there one for the RM5 unlimited hotspot too or I need to do it manually? 4) Can I still get the RM5 unlimited hotspot now? If yes, can I do it easily from the app or some code dial? If not, how can I get it if it's still available? Thank you! The FUP on unlimited internet quota across Digi Prepaid Internet Plan is set at 300GB. In the event customer exceeds the FUP, Digi reserves the right to manage the bandwidth by throttling the speed. But they never mentioned about the "throttling the speed" is how much. |
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Jan 23 2023, 03:41 PM
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#19
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Junior Member
679 posts Joined: Mar 2016 |
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Jan 25 2023, 12:23 PM
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#20
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Junior Member
679 posts Joined: Mar 2016 |
QUOTE(JLA @ Jan 25 2023, 11:37 AM) sharing tower - yes nopesharing celcom digi center - yes sharing network - not yet more likely MOCN tower operate by celcom. JENDELA tower or abang jo sarawak mobile tower insert umobile + maxis sim card and see UMB have no service and rely on Digi's 4G to perform "VoWiFi" ![]() |
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