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 Digi Fans Club & Enquiries V18, Let's Inspire

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RGRaj
post Jan 2 2021, 11:44 PM

On my way
****
Junior Member
560 posts

Joined: Apr 2013


I got this sms earlier today.

Yay! You've unlocked a FREE 2GB from MyDigi Reload Challenge! You can now redeem your FREE Internet at MyDigi @ http://digi.my/RCR

But I'm unclear on how to redeem it. Any help will be good.
RGRaj
post Jan 3 2021, 09:07 AM

On my way
****
Junior Member
560 posts

Joined: Apr 2013


QUOTE(atook @ Jan 3 2021, 08:51 AM)
>MyDigi App
>Shop
>MyReward
*
No luck. Perhaps a system glitch or wrong setup.

QUOTE(JLA @ Jan 3 2021, 08:37 AM)
normally digi using this code
*888*1#
*
That only show free IDD calls to some countries.
RGRaj
post Jan 3 2021, 10:32 PM

On my way
****
Junior Member
560 posts

Joined: Apr 2013


QUOTE(SleeplessEyes @ Jan 3 2021, 10:18 PM)
If talk about free IDD calls that one yes they have but that's the wrong section you have been.. that one is loyalty bonus GB.

this one is selected users only.

user posted image
*
Oh looks like I'm not a selected user then.
RGRaj
post Jan 4 2021, 05:59 PM

On my way
****
Junior Member
560 posts

Joined: Apr 2013


QUOTE(SleeplessEyes @ Jan 4 2021, 03:23 PM)
CC: RGRaj

anyhow I have redeemed before this 2Gb challenge. If one uses either BigBonus or Internet Cili Padi , they will use up the Promo quota first, which is useless , in the end it won't get utilised at all. so its like a scam..
Especially Big bonus is considered secondary compared to Internet Chilli Paid.

better to redeem the Free 1Gb productivity, at least it gets used up first.
Digi should seriously relook into their data priority system. All messed up
*
In reality the whole system of data allocation seems convoluted & even Digi's support system nor staffs are clear about it.

RGRaj
post Nov 3 2021, 08:28 AM

On my way
****
Junior Member
560 posts

Joined: Apr 2013


QUOTE(Lucas @ Nov 2 2021, 02:25 PM)
Checked my Digi app using wifi, got unknown NaN quota

Current situation still same, no Data, eventhough my account has tons of quota to be used.
*
The stupid app is still not working. Unable to reload my wife's prepaid line. I dono if going to the CS is going to work. Digi really messed up big this time. Updates r coming in bits & pieces.
RGRaj
post Nov 3 2021, 10:32 AM

On my way
****
Junior Member
560 posts

Joined: Apr 2013


QUOTE(JohnnyWKY @ Nov 3 2021, 08:32 AM)
that's weird, me reload inside APP on 1 Nov, no problem  hmm.gif

--------------------------------------------------------------------------------------------------------
look like jaringan prihatin getting back on track & my bigbonus being renewed  hmm.gif
but very unlucky, I lose 4-6Gb of rollover data bangwall.gif
will try to complain again today ranting.gif
--------------------------------------------------------------------------------------------------------

mydigi website recover, look normal
NEXT plan:
user posted image

LiVE plan:
bigbonus statistic not same with APP, 2GB missing in website
user posted image
*
Well I managed to do it through MyDigi online. The app is very intermittent.

RGRaj
post Nov 8 2021, 04:37 PM

On my way
****
Junior Member
560 posts

Joined: Apr 2013


QUOTE(submergedx @ Nov 8 2021, 01:33 PM)
Until today also dont have connection, called CS, they said they are upgrading their system, nationwide 40% digi users are affected.

Downtime countdown? Not available.

damnnnnnnnnnnnnnnnnnnnnnnn
*
Ok oredi, jus before Diwali. Digi failed to follow this advice.

"If it ain't broken, don't fix it."
RGRaj
post Aug 26 2022, 08:40 PM

On my way
****
Junior Member
560 posts

Joined: Apr 2013


QUOTE(FlierMate1 @ Aug 26 2022, 07:50 PM)
Hi, firstly, my apology for not reading the previous posts in DiGi threads.

My issue is either with DiGi or Samsung Galaxy A7 phone. I turned off my mobile data, not subscribed to any data plan, and using Wi-Fi at home, but still 50 cents data charge deducted from time to time. For example, from 2 Jul until today, my DiGi balance has been deducted for almost RM 10 for unused data charges.

My question is, why even turning off mobile data on smartphone, DiGi still charges 50 cents for multiple times?
I even turned on Data Saver on this Android phone but problem still persists.
*
Why does Digi charge for unused data?

 

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