I also encounter the same case as you. I notice it is because the phone is trying to jump to 3G when the 4G turns weaker, even its on wifi calling.

I suspect it’s due to Digi’s configuration. I did not encounter such thing in some overseas telco on wifi calling, even when the 4G drops to 3G on the same phone.

This post has been edited by Hummingbird: Sep 5 2020, 04:02 PM

Yeah some of the low or even mid range smartphones are only supporting very low LTE cat, or some lack some features such as only supporting intraband and not interband carrier aggregation. These are some factors affecting the network quality from the client end.

Not true, you will only be charged as roaming call rate if you’re calling Malaysia number via the host country’s roaming network. Otherwise, it’s the same rate as Malaysia domestic call if the call is made via wifi calling.

This post has been edited by Hummingbird: Feb 10 2021, 12:06 AM

It looks like Digi is not focusing on it but I guess its fully supported on most recent iPhone models

SMS team and app team work without talking to each other?

Any reason that you want to disable this function? This is supposed to be a feature to improve your voice call quality.

Yes it does happen if you have unstable 4G connection at the location. For example, if your phone will always toggle between 3G and 4G at a specific location, no matter how strong is your wifi, the wifi calling will be off and on as well.

I think something has to be adjusted at Digi’s side on this.

It depends. If the fallback 3G network is good, you will only notice a short gap of silence. But in my case, the 3G is equally bad so most of the time the experience is not good. I will just turn on airplane mode and use the wifi calling.

But like I said earlier, this is not the fault of the technology but rather Digi needs to optimise its implementation. I used to use the wifi calling of a telco from another country and the wifi calling really acts as a shield to preserve the seamless experience of voice calling especially when the network drops from LTE to 3G.
I did feedback to the customer support but I think either they didn’t understand or they just didn’t care.

This post has been edited by Hummingbird: Sep 23 2021, 10:52 PM

Hello all, I am using Digi Smart Prepaid, which used to come with 2GB 4G data for each weekend. However the data bucket that shows the usage has disappeared after the recent upgrade. Does anyone experience the same thing?

How’s the speed like? Do you mind to attach a Speedtest screenshot?

I doubt it will still continue to operate separately in long run. It doesn’t make sense for private corp.

Wah i am interested in the RM8 awesome deal leh.

Tell us your expectation first.

Not sure what the current madani government will do with it. They can’t let the DNB to go toward loss-making too as the damaged is done by the previous government. Technically DNB is still owned by government…

Anyone manages to get the 5G booster pass for prepaid from Digi’s app?

Roaming should be already excluded from their great China firewall.

DiGi is not charity so I think it will just charge like normal roaming rate.

Oh where is it? I couldn’t locate in the app.