If the credit validity period is due on 15 March 2021, after paying for the super long life extension, and then reload for RM30. Shouldn't the credit validity period be extended 30 days to 15 April 2021? Apparently it is not. Sounds like cheating here.

Feel like the telco is taking the consumers for a ride.

I have a digi number that s under long expire date on 28 June 2021.
I just reloaded RM15 however the validity still remain at 28 June 2021 and is not stacked.
Isn't this an unfair practice by Digi?

That's the problem when consumerism level is low

Digi campus is memang on 1 year validity? What a bargain, RM5 can extend another 1 year

Super Long Life is just limited to 30 days (RM8) max now?

Odd, I didn't make any change to my mom's plan. Will check what plan is she on in the morning.

My mom just ended her 1 year superlonglife expiry yesterday and didn’t change her plan. But the option is no longer there.

Ah, you may have cracked the riddle. I checked when the balance is less than RM20. Will check her phone later. Thanks

This post has been edited by Human Nature: Jun 29 2021, 08:18 AM

I just checked again after reloading to RM40 balance. The 365 days validity is now available. Thank you everyone!

If the prepaid credit expires on 30 Nov and I reload RM60 today, when will be the new expiry date? 30 Nov + 60 days? Thank you

How many days can we still receive call and sms if we did not reload upon expiry? Still have lots of credit.

Thanks for all the answer guys

Thinking to convert my Umobile postpaid no to Digi prepaid. Can I convert postpaid to prepaid directly? which prepaid package has the super long life reload option? TQ

OK done at Digi Store. Paid RM25 + RM10. Now waiting for umobile line to dissappear before installing new sim.

I forget to ask how long is the Introductory offer of Extra 10GB Internet & 5X Hotspot​. 1 month only?


This post has been edited by Human Nature: May 13 2024, 01:01 PM

That's what I am wondering too... i thought it is normal. Wasn't issued with a receipt either.

Add: i just contacted the store, she said from Postpaid port to postpaid is free. But for me is Postpaid to Prepaid. I wonder if she is telling the truth.

Trying to contact Digi CS

This post has been edited by Human Nature: May 13 2024, 02:10 PM

Unable to get through Digi CS, so I contacted the Digi Store and said will lodge complaint unless the RM10 is refunded.

They offered to refund RM35 and return the SIM or Refund RM35 and I keep SIM and top up once port in successful.

I said just refund RM10 will do, buut they insist on refund RM35 and I get to keep the SIM and porting still proceed. Bizarre.

Yeah, they quickly agree to refund after I said will lodge a complaint. Even said boss told to refund full. Already refunded RM25, and RM10 once port in done.

Two stores said prepaid no stock when I was scouting around.

I got suspicious when this one used personal TNG QR code for payment and didnt accept CC. Lucky i didnt pay cash else there is no money trail.

Hi, my port in to Digi prepaid is completed. For this plan, I just need to reload RM25
Monthly instead of RM30?

Also, how to remove the red hot at the phone app? It indicates Voicemail but after clicking it is still there and charge me 30 cents. i already deactivated voicemail on digi but red dot still there.

Thank you






This post has been edited by Human Nature: May 14 2024, 12:27 PM