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 Digi Fans Club & Enquiries V18, Let's Inspire

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ckimsem
post Feb 12 2022, 06:25 PM

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QUOTE(w00t @ Feb 12 2022, 06:29 PM)
Anybody here from Klang and Port Klang having slow downs and intermittent 4G connections with DiGi? Happened to both my prepaid and postpaid line since last month. Complained to DiGi, but after a week or so they closed my reports with simply replying reason being too many concurrent users at my location (meaning the tower pretty much bogged down I guess) and stating they've informed the Network team and considering enhancing the capacity in future. 😒
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"enhancing the capacity", and "build a new tower" are what Digi CS trained to tell you when there's no solution to improve their network.
Do you really trust what Digi CS told you? As long as the call is working fine, Digi couldn't care less your network and case closed.
ckimsem
post Feb 17 2022, 10:52 AM

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QUOTE(azhar75 @ Feb 17 2022, 10:23 AM)
Thanx Momok Kuning ...

user posted image
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According to Digi CS, the plan is not auto-renew.
Did it auto-renew or you renew it manually? Because the time is not matched 17/01 till 17/02 has 31days.
ckimsem
post Feb 25 2022, 06:10 PM

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QUOTE(Chrono-Trigger @ Feb 25 2022, 04:31 PM)
yea one of my digi line has been offered RM8.00 / month for unlimited call + 0.5 Gb data...

is it auto-renewable?
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No
ckimsem
post Feb 28 2022, 07:35 PM

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QUOTE(Spade @ Feb 28 2022, 08:16 PM)
I is a one off offer?
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maybe or maybe not.

Anyway, the plan is still showing in my BOS section. I have asked the Digi CS, and they said it may disappear anytime.
ckimsem
post Mar 3 2022, 06:59 PM

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Does anyone here know if we could add the RM10 unlimited call after purchase the prepaid Next 15?

Attached Image
ckimsem
post Mar 3 2022, 10:10 PM

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QUOTE(svchia78 @ Mar 3 2022, 09:58 PM)
It is under "Buy Add-Ons" then "Booster".

Not sure why called Booster. It could just be an Add-on for those without unlimited call bundled Next data plans or want cheaper call rate than the standard 15 sen/ minute.
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I don't know because there's no booster tab in My Digi app, and I'm currently on RM8 unlimited call for 30days which is going to end soon.

Since the RM8 plan does not appear in the BOS, I'm thinking to go for Next 15 + RM10 for unlimited calls.
ckimsem
post Mar 4 2022, 06:26 PM

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QUOTE(svchia78 @ Mar 3 2022, 11:14 PM)
You don't have these options?

user posted image
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No, I don't have booster options.
Probably, it'll only show up after purchasing any next plan.

QUOTE(Gold_Moderator @ Mar 3 2022, 11:37 PM)
rm8 unlimited call plan not auto renewal?
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No, the plan is not auto-renew.
ckimsem
post Mar 7 2022, 07:44 PM

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QUOTE(NF2M @ Mar 7 2022, 07:08 PM)
And it's not even guaranteed to be offered again the next month.
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Yes, it might disappear from BOS anytime according to Digi CS said.

It was still at my BOS on 03/03 morning, then when I reopened MyDigi app in the afternoon, I was required to login again. Then, the plan was no more.
My current plan lasted till today 07/03 at 10am, sad.gif .
ckimsem
post Mar 18 2022, 07:31 PM

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QUOTE(megadisc @ Mar 18 2022, 05:15 PM)
i didnt change plan so mine should be legacy wan ..
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Top up your credits to RM38 or more, and recheck to see if the SLL is appearing or not.
ckimsem
post Apr 12 2022, 06:21 PM

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QUOTE(azhar75 @ Apr 12 2022, 06:37 PM)
Dear DiGi,

user posted image
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It is already written for ALL USAGE.
What's the meaning of ALL confused.gif ?
ckimsem
post Apr 15 2022, 08:16 PM

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QUOTE(victorboy @ Apr 15 2022, 08:34 PM)
Surprisingly... This morning Digi network team called me. He told me my location not able to do anything, due to poor call quality and internet speed. Perhaps you can try to go else where with your number... Wtf?
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At least they're honest to you.
For my experience with Digi CS, they were telling me network enhancement would be done on xx date and then building a new tower on xx date, and sorry for the inconveniences caused and your patience was much appreciated.
In the end and until today, my location remains as only one or two signal bars out of five bars.

My suggestion, just port out to whichever telcos are the best for you.
ckimsem
post Jun 14 2022, 06:54 PM

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QUOTE(AmeiN @ Jun 14 2022, 11:37 AM)
any call time included?
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You can add 60min of calls for 30 days for RM5 or unlimited call for 30 days for RM10
RM15 for data + RM10 for calls = RM25 total
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QUOTE(beebee1314 @ Jun 14 2022, 05:25 PM)
Rm15 don't have loyalty bonus data?
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Yes, it has.
Only the BOS unlimited calls for RM8/30days doesn't have loyalty bonus.

BTW, this is my second month with Digi, just port in two months back.
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This post has been edited by ckimsem: Jun 14 2022, 08:28 PM
ckimsem
post Jun 14 2022, 08:27 PM

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QUOTE(MyProLife @ Jun 14 2022, 08:10 PM)
LIVE plan do not has booster yet? need upgrade to NEXT plan?
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Idk whether or not Live plan has booster.
The booster tab will appear only after you subscribing to a monthly plan.
ckimsem
post Jun 16 2022, 06:37 PM

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QUOTE(azhar75 @ Jun 16 2022, 05:19 PM)
Habislah tower Momok Kuning.... congestion in the making...
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Port-O might be in the making too, tongue.gif .
ckimsem
post Jun 23 2022, 06:25 PM

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QUOTE(PseudoWoodo @ Jun 23 2022, 06:00 PM)
If I unsubscribe my bigbonus monthly plan earlier than the plan cycle, is the plan still active until the end of the cycle?

Eg, my plan is 11th June - 10th July, I unsubscribe today (23 June). Can still use the plan until 10th July?

Plan is bigbonus 4GB+30GB+Unlimited Calls for RM28 monthly, auto renewal.
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No, your monthly plan will cease once you unsubscribe. It is recommended to do it on the last day of your plan.

This post has been edited by ckimsem: Jun 23 2022, 09:23 PM
ckimsem
post Jun 26 2022, 08:55 AM

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QUOTE(pakmulau @ Jun 26 2022, 02:09 AM)
no i mean between one time and auto-renew plan

both have 1 month validity right?

what happen to auto-renew when 1 month is finish and our credit is not enough for auto-renew to kick in

i'm new to digi next. before this i use digi abadi and i have 4 postpaid number

when digi abadi changed to next i subscribe to next 15 bundle 3 months
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The plan will not be auto renew due to insufficient credit.
And, it'll auto subscribe to the plan once you top up enough credit.
ckimsem
post Jun 29 2022, 06:27 PM

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QUOTE(sckham @ Jun 29 2022, 02:04 PM)
Oh ya? Based on experience?
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1st attempt failed normally occurs to postpaid plan.
For prepaid, telco usually don't give retention offers.
ckimsem
post Jul 4 2022, 11:37 AM

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QUOTE(kit2 @ Jul 3 2022, 09:16 PM)
digi will make your life difficult even for prepaid. happened to me many times. once they returned “contractual obligation” error to recipient telco, and when i inquired the cs why prepaid has contract, he was puzzled and unable to answer.

hotlink used to play punk too.
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Maybe, you're unlucky or Digi treats you as a VIP customer.

For me, just recently port out 1 yellow to red, and 4 red to yellow. All completed in first attempt with 1 or 2 days, and all numbers are prepaid.
ckimsem
post Jul 15 2022, 07:36 AM

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Digi is quite generous this month to give double free 6GB/30 days for auto renewal.
One subscribed manually by dailing *888*1#, and then getting another automatically.
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This post has been edited by ckimsem: Jul 15 2022, 12:18 PM
ckimsem
post Aug 11 2022, 08:16 PM

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QUOTE(Leroi2x @ Aug 11 2022, 08:02 PM)
How to know the cell tower is busted?
Last time the speed can reach 60mb...
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-100dbm RSRP = not so good reception. Refer CLICK HERE.
Digi CSes are very dishonest, they tends to tell customers (us) that Digi will "enhanced network capacity" or "upgrade networks" or "proposed to build a new tower", and everything takes time, please wait patiently. All are just silly lies.

My suggestion is better port out to whichever telco that's good at your location.
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