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 Digi Fans Club & Enquiries V18, Let's Inspire

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Savor_Savvy
post Apr 25 2021, 10:34 AM

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I am currently on Digi Postpaid RM50/mth and there is this offer for RM60/mth with an extra 30gb of internet access. Is this an all-time internet access?
alexleow81
post Apr 25 2021, 11:08 AM

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QUOTE(HippyTony @ Apr 25 2021, 10:20 AM)
I’m using Next 35/40GB unlimited calls. I was informed that since it is not auto renewal it is not permanent. Digi has updated their Next plans. At the moment I’m still getting my old plan Next 35/40GB in my BOS. I have to renew from BOS.
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raulxiver
post Apr 25 2021, 01:34 PM

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hi, im new to digi prepaid live, ported form other postpaid telco, it has been ages since i used prepaid line

i just reloaded rm28 bigbonus for next 30 days validity, but i saw mydigi app main page shows my credit is RM29 and will expire in 24 July

what is the expiry means? after 24 jul my credit will be forfeited if i dont use it to purchase any plan? if i reload another rm30, will the expiry extend ?

This post has been edited by raulxiver: Apr 25 2021, 01:36 PM
PJng
post Apr 25 2021, 01:41 PM

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QUOTE(raulxiver @ Apr 25 2021, 01:34 PM)
hi, im new to digi prepaid live, ported form other postpaid telco, it has been ages since i used prepaid line

i just reloaded rm28 bigbonus for next 30 days validity, but i saw mydigi app main page shows my credit is RM29 and will expire in 24 July

what is the expiry means? after 24 jul my credit will be forfeited if i dont use it to purchase any plan? if i reload another rm30, will the expiry extend ?
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dgboy
post Apr 25 2021, 03:26 PM

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QUOTE(raulxiver @ Apr 25 2021, 01:34 PM)
hi, im new to digi prepaid live, ported form other postpaid telco, it has been ages since i used prepaid line

i just reloaded rm28 bigbonus for next 30 days validity, but i saw mydigi app main page shows my credit is RM29 and will expire in 24 July

what is the expiry means? after 24 jul my credit will be forfeited if i dont use it to purchase any plan? if i reload another rm30, will the expiry extend ?
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after 24 Jul, unless you reload, you will no longer be able to make calls, send sms or access the internet. you can still receive calls and sms.

your credit will still be intact for 90 days, so when you reload within those 90 days your line will be reactivated and your reload amount added to your existing credit balance.

if you don't reload within 90 days, your line will be terminated and mobile number recycled.

do not reload earlier than necessary because the validity period is not cumulative.
raulxiver
post Apr 25 2021, 03:34 PM

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QUOTE(dgboy @ Apr 25 2021, 03:26 PM)
after 24 Jul, unless you reload, you will no longer be able to make calls, send sms or access the internet. you can still receive calls and sms.

your credit will still be intact for 90 days, so when you reload within those 90 days your line will be reactivated and your reload amount added to your existing credit balance.

if you don't reload within 90 days, your line will be terminated and mobile number recycled.

do not reload earlier than necessary because the validity period is not cumulative.
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thanks for the enlightenment. understand now

when this 24 jul expiry day will be extended? is it when i reload? rm1/day ?

but i dont quite get this

do not reload earlier than necessary because the validity period is not cumulative.
PJng
post Apr 25 2021, 04:09 PM

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QUOTE(raulxiver @ Apr 25 2021, 03:34 PM)
thanks for the enlightenment. understand now

when this 24 jul expiry day will be extended? is it when i reload? rm1/day ?

but i dont quite get this

do not reload earlier than necessary because the validity period is not cumulative.
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Depend on plan, like bigbonus got always active, so expiry date will extend
Yes RM30, 30days, RM50, 50days, but RM100 got 120days
Yes expiry date does not stack
Oltromen Ripot
post Apr 25 2021, 04:17 PM

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QUOTE(raulxiver @ Apr 25 2021, 01:34 PM)
hi, im new to digi prepaid live, ported form other postpaid telco, it has been ages since i used prepaid line

i just reloaded rm28 bigbonus for next 30 days validity, but i saw mydigi app main page shows my credit is RM29 and will expire in 24 July

what is the expiry means? after 24 jul my credit will be forfeited if i dont use it to purchase any plan? if i reload another rm30, will the expiry extend ?
*
BUT, check the "90 days grace period" because it might differ from plan to plan. Chart is applicable to any and all prepaid plans for any telco.

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SUSjudehow
post Apr 25 2021, 04:58 PM

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QUOTE(Oltromen Ripot @ Apr 25 2021, 04:17 PM)
BUT, check the "90 days grace period" because it might differ from plan to plan. Chart is applicable to any and all prepaid plans for any telco.

user posted image
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Here is what i found for prepaid next vadility it say

Your line will be kept barred for 60 days.


https://www.digi.com.my/support/help-center...count-lifecycle
confusecius
post Apr 25 2021, 05:06 PM

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i'm staying with Best 2017..
grace period is 75 days..
no intention to jump to Next..
at least not yet..
huhuhu... whistling.gif
dgboy
post Apr 25 2021, 06:22 PM

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QUOTE(raulxiver @ Apr 25 2021, 03:34 PM)
thanks for the enlightenment. understand now

when this 24 jul expiry day will be extended? is it when i reload? rm1/day ?

but i dont quite get this

do not reload earlier than necessary because the validity period is not cumulative.
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if your credit last long enough, reload on 25 Jul the first day of barring to maximize validity, or use the credit to buy an Always Active subscription on or before 24 Jul

the validity extension starts from the day of reload, so if you reload rm30 today, your expiry date will remain 24 Jul (because 30 days from today gives an earlier date in next month)

This post has been edited by dgboy: Apr 25 2021, 06:26 PM
dgboy
post Apr 25 2021, 06:25 PM

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QUOTE(Oltromen Ripot @ Apr 25 2021, 04:17 PM)
BUT, check the "90 days grace period" because it might differ from plan to plan. Chart is applicable to any and all prepaid plans for any telco.
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yes, diff plan diff grace period

Live - 90 days
Best - 75 days
Next - 60 days

Seriously, during a pandemic, it should be 180 or 270 days for all.

This post has been edited by dgboy: Apr 25 2021, 07:56 PM
SUSjudehow
post Apr 25 2021, 08:02 PM

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QUOTE(dgboy @ Apr 25 2021, 06:25 PM)
yes, diff plan diff grace period

Live - 90 days
Best - 75 days
Next - 60 days

Seriously, during a pandemic, it should be 180 or 270 days for all.
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True there grace period complicated
fruitie
post Apr 25 2021, 08:23 PM

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Having prepaid accounts in almost all telcos, I have to say Digi still has the longest grace period.
dgboy
post Apr 25 2021, 08:58 PM

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QUOTE(fruitie @ Apr 25 2021, 08:23 PM)
Having prepaid accounts in almost all telcos, I have to say Digi still has the longest grace period.
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I miss the days when 90 days was the standard for all telcos.

50 days like Hotlink applies is just 7 weeks, their forum here is full of users requesting reactivation of expired numbers.

This post has been edited by dgboy: Apr 25 2021, 08:58 PM
Oltromen Ripot
post Apr 25 2021, 09:00 PM

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QUOTE(judehow @ Apr 25 2021, 04:58 PM)
Here is what i found  for prepaid next  vadility  it say

Your line will be kept barred for 60 days.
https://www.digi.com.my/support/help-center...count-lifecycle
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barred means you can't initiate.
you can still receive incoming voice, sms, mms.
raulxiver
post Apr 25 2021, 09:30 PM

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QUOTE(dgboy @ Apr 25 2021, 08:58 PM)
I miss the days when 90 days was the standard for all telcos.

50 days like Hotlink applies is just 7 weeks, their forum here is full of users requesting reactivation of expired numbers.
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If my 30 days bigbonus will expire on 20july and i have enough credit to auto renew but account expiry still at 24 July ( because i reload early)

Once auto renewed, bigbonus next expiry will be about 19 August.. account expiry will still remain at24 July?

This post has been edited by raulxiver: Apr 25 2021, 09:31 PM
dgboy
post Apr 25 2021, 09:37 PM

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QUOTE(raulxiver @ Apr 25 2021, 09:30 PM)
If my 30 days bigbonus will expire on 20july and i have enough credit to auto renew but account expiry still at 24 July ( because i reload early)

Once auto renewed, bigbonus next expiry will be about 19 August.. account expiry will still remain at24 July?
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the biGBonus renewal will extend your credit validity to 19 August
pc-lee
post Apr 25 2021, 10:13 PM

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QUOTE(NagaK @ Apr 23 2021, 10:45 PM)
For me opposite I was using Digi now moved to maxis and I’m happy no downtime always been good. Download speeds falls below compared to Digi but always been consistent
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QUOTE(shaktiv8 @ Apr 24 2021, 10:10 AM)
Yes I agree, and not just speed or congestion issue, some of the places I’ve been going to for years with maxis had bad 4G and good 3G

After jendela I think, the 3G is gone in that area, and 4G was still not available 😂 so stuck on 2G

But besides that, I felt like everywhere I went, maxis was really unsatisfactory and I needed to buy some hourly pass to use on Celcom even when I was on the unlimited prime plan on maxis

DiGi so far only had problems in one area in Setia Alam, was just really slow haha, but nothing compared to maxis issues

Just really sad our family not unlimited anymore, very weird feeling and a year of being in prime 😢 but rm100 a month cheaper so it’s ok la
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Aiyoh after seeing this 1-2 days on Digi issues and apps, now skeptical pulak.. and I still haven’t gotten a Digi prepaid to test it out yet.. 😇 but appreciate all the input guys.
fruitie
post Apr 26 2021, 01:44 AM

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QUOTE(dgboy @ Apr 25 2021, 08:58 PM)
I miss the days when 90 days was the standard for all telcos.

50 days like Hotlink applies is just 7 weeks, their forum here is full of users requesting reactivation of expired numbers.
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Exactly. Celcom also gives 50 days if I’m not mistaken. Among all, Hotlink app lets users know when the no. will be terminated. So that’s a plus point despite shorter grace period. Digi requires users to call 016-2211800 to hear from the automated recorded voice, I don’t think USSD works. Celcom is the worst, no indication at all and users have to manually calculate. sweat.gif

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