Actually what is Hotspots? I have 30 GB hotspot quota. It says I have used 0.10 MB but I did not share my hotspot.

There is one thing I am confused about as didnt use prepaid for long time.

I took the RM25 kuning plan and upon sim activation, I reloaded RM30. Shouldn't my credit balance = RM30 then? At digi app > Usage, it shows my balance is RM4.10 (90 cents wasted on voicemall).

Then next month when I reload RM30, it will show RM34.10 balance or still RM4.10?

I will do that. Been searching the internet and reading thru the iphone thread to no avail. Thanks for the tips.

This post has been edited by Human Nature: May 14 2024, 02:32 PM

No problem, thanks. Submitted thru apps already. Yeah, seems impossible to speak to CS.

I think for 30 days only because from Digi app it says expire in, as opposed to renews in, for normal quota

Any one know the answer?

So means when i activated my sim this morning and prompted to reload RM30, RM25 of it goes into the internet plan. Hmm, prepaid is so much different from the old days.

Keeping my old number and ported in. The sim card doesn't seem to come with any credit. I reloaded RM30. RM25 goes into plan, balance RM5. Then wasted 90 cents to voicemail, so current credit is RM4.10. I think this is how it works. Means everytime I reload in future, part of it will be used for the plan (i havent check mine is auto renew or not).

This is different from the olden days. Where reload RM30, still have RM30 balance. Then will deduct any call/sms. That is how my dad's xpax credit now is RM700+ as keep reloading RM30. Maybe need to find out if can use the use the existing credit to reload.

This post has been edited by Human Nature: May 14 2024, 11:48 PM

Wow, i get unlimited 5G for a month. Dont know why.

---------------
Is Digi known for having problem getting OTP sms?

This post has been edited by Human Nature: May 15 2024, 04:39 PM

Can share how you complain to MCMC, via email or any form?

What is BOS?

Kindly be informed that you may remove red dot from voicemail, in settings (1) turn on cellular data. (2) In settings scroll down to "general," Under "general" scroll down to bottom of drop down and click "reset." Under "reset" click "reset network settings." Your system will reset showing the apple logo. After system recycles, turn cellular data off ( if you don't won't to use cellular data. Reconnect your wi-fi. Red dot should be removed from phone icon

Solution from CS on the red dot voicemail, tried but doesn’t work. Let me know if it works for you. Maybe i did a step wrong

I have deactivated my voicemail twice, one by myself using the self menu, another by CS. However, when I followed the steps and fater my phone restarts, received a pop up message there is a new voicemail. Didn't receive any drop down message like yours.

add: last last, the CS tell me to go to digi store to change to e-sim how can like that la

This post has been edited by Human Nature: May 20 2024, 06:16 PM

Change to the same Digi prepaid sim, you mean? Meaning some prepaid sims have defect?

Is it free to change to esim at digi express store? any idea?

Hmm ok thanks. Let me consider. Worst case just disable the badge at phone

Ya, that's why still considering. I am worried that if I use e-sim, it will auto go roaming when I travel overseas. Currently just need to take out the sim out, easy peasy. I think I will go to the main Digi Customer Service to ask them to solve on the spot with physical sim.

Haah it will be years before i get a new phone

Pre-approval means inform the staff about the problem and get them to agree to change physical sim card for free?

Just ported into Digi last week so will stay on fr a while.

Is digi having an issue? internet offline or superslow