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 Digi Fans Club & Enquiries V18, Let's Inspire

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MGM
post Nov 21 2024, 08:47 AM

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WTA regarding the rm25-30GB+rm15 rebate autorenew internet plan, I subscribed in Jun2024, but after 5 month the plan expired n not renewed even though i have enuf balance n a valid rm15 internet credit. Anyone know why?

user posted image

This post has been edited by MGM: Nov 21 2024, 08:47 AM
MGM
post Nov 27 2024, 09:34 AM

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QUOTE(saitong09 @ Nov 27 2024, 09:28 AM)
I also having the same issue even though i have sufficient credit inside my account for auto renew, end up i need to top up again to re-activate the auto renew.
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Unscrupulous DG trying to make money using dubious means. Same thing happened to all 3 rm25 data plan accounts. Will see how for next renewal.
MGM
post Dec 3 2024, 07:37 AM

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QUOTE(soonwai @ Nov 30 2024, 12:28 PM)
Confirmed that auto-renew didn't happen because credits expired & Always Active is 1 sec short of the renewal. Latest reply from Digi was:
My renewal was scheduled for 26/11. (Dates from previous post may be off.)

"Always Active" is still there (until 25/11 11:59:59PM) but expires just before the renewal (26/11 00:00:00AM.)

Anyway don't really need the monthly RM10 sub anymore so reverting to RM5 every 95 days to keep number.
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QUOTE(YoungMan @ Nov 30 2024, 02:43 PM)
I believe it is also done on purpose to get ppl to reload more.
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Can extend 1 day validity rm1 on the day of expiry so renewal can be done?
MGM
post Dec 3 2024, 04:40 PM

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QUOTE(soonwai @ Dec 3 2024, 09:37 AM)
Yes, I believe so but didn't try. Haven't really needed the RM10 2GB Unlimited Social for the past few months so just gonna let it hang in there suspended for at least the next 90 days.
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Today ngam ngam Boost gave rm5 Boost wallet which I used to topup Dg prepaid(expiring tonight), so free reload.

This post has been edited by MGM: Dec 3 2024, 04:41 PM
MGM
post Dec 7 2024, 03:09 PM

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QUOTE(soonwai @ Dec 7 2024, 03:00 PM)
This month reloaded twice successfully to 2 numbers RM100 each using Mydigi app and CC. No problem and got the free RM5 2 days later.
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The free rm5 is from BOS offer?
MGM
post Dec 20 2024, 02:26 PM

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Tis the season to be jolly with the 10% Internet Credit EXTRA (RM5 max, valid 3 days) with only RM10 min reload. Enjoy this merry offer before 24-Dec.

Got the above sms, is it for all digi users, or only for those who received d sms? And internet credit reflected immediately or few days later?
MGM
post Dec 20 2024, 07:13 PM

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QUOTE(MGM @ Dec 20 2024, 02:26 PM)
Tis the season to be jolly with the 10% Internet Credit EXTRA (RM5 max, valid 3 days) with only RM10 min reload. Enjoy this merry offer before 24-Dec.

Got the above sms, is it for all digi users, or only for those who received d sms? And internet credit reflected immediately or few days later?
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QUOTE(jsnhoh @ Dec 20 2024, 05:23 PM)
I think only for selected customers only.
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All my 4 DG lines finally got the sms.
I reloaded 1 of them with RM25 data plan.

Reload rm50 via mydigi app, got the rm5 Internet credit minutes later valid for next 72 hours. Just in time for my RM25 Data plan renewal after midnight, 25-15-5=rm5 for this month.
Will try for another line with same RM25 data plan expiring in 2days+.
MGM
post Dec 23 2024, 07:21 AM

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QUOTE(MGM @ Dec 20 2024, 07:13 PM)
All my 4 DG lines finally got the sms.
I reloaded 1 of them with RM25 data plan.

Reload rm50 via mydigi app, got the rm5 Internet credit minutes later valid for next 72 hours. Just in time for my RM25 Data plan renewal after midnight, 25-15-5=rm5 for this month.
Will try for another line with same RM25 data plan expiring in 2days+.
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Anyone managed to get the rm5 internet credit even without sms offer?
MGM
post Dec 23 2024, 11:09 AM

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QUOTE(PJng @ Dec 23 2024, 09:54 AM)
Only valid reload in app? I try reload on lazada, seem after a min no free credit

Ok, got it now, free credit
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Did u get sms about the offer b4 reload?
I reloaded one digi line without the sms 20mins ago, still no credit yet.

This post has been edited by MGM: Dec 23 2024, 11:11 AM
MGM
post Jan 18 2025, 03:53 AM

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user posted image

How to cancel the above plan which will auto renew in 2 days time?
Is it via Settings>MySubscription> then uncheck 5G25 AutoRenew?
MGM
post Jan 21 2025, 10:50 AM

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QUOTE(soonwai @ Jan 21 2025, 10:26 AM)
I don't think it's working for them because now I'm waiting until 23 February 2025 (25/11+90 days) to topup RM5. Still thinking whether I should deactivate the RM10 plan or let it renew in Feb.
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Which rm10 plan, got how much data?
BTW each DG prepaid user can have how many lines? Thinking of converting few of my Unifi mobile lines to DG to take advantage of the RM25 5G25 with Rm15 rebate.

This post has been edited by MGM: Jan 21 2025, 12:23 PM
MGM
post Jan 21 2025, 12:22 PM

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QUOTE(HAMST3R @ Jan 20 2025, 12:06 PM)
user posted image

Its the same plan as the few post above
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QUOTE(YoungMan @ Jan 21 2025, 11:40 AM)
Actually how to get the rebate? I have one line subscribed to the Rm25 kuning, never saw any rebate for the plan in box of surprise.
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This plan as offered in BOS.
MGM
post Feb 9 2025, 11:04 AM

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QUOTE(aspire2oo6 @ Feb 8 2025, 10:31 PM)
1st time rm25 then the subsequent 5months is rm10 per month
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Nope, 1st time rm25 then the subsequent SIX months is rm10 per MONTH.
MGM
post Feb 9 2025, 04:02 PM

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QUOTE(aspire2oo6 @ Feb 9 2025, 12:11 PM)
You are right so total 7months
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No it is still 6 months of rm10 plus 1st month is rm25.

MGM
post Feb 24 2025, 09:10 PM

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QUOTE(aspire2oo6 @ Feb 24 2025, 03:39 PM)
I hope after mine expire will still come out after 6 months /
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QUOTE(Piers @ Feb 24 2025, 03:43 PM)
i had one number sub to this plan when they first launch, sadly it doesn’t continue though 🙄
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2 lines sub to this plan then canceled after no more rebate, never see this offer again.
MGM
post Mar 20 2025, 12:51 PM

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QUOTE(WaCKy-Angel @ Mar 20 2025, 10:47 AM)
I turned off auto renewal for the RM25 now no longer available.

If needed i have to use spare sim liao.
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U turned it off while still having the Rm15 Internet credit?
MGM
post Mar 20 2025, 03:46 PM

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QUOTE(WaCKy-Angel @ Mar 20 2025, 03:05 PM)
No auto renew, and i dare to bet wont be available for the same simcard anymore.
Consider it 1 time discount for u.

Just like the RM25 plan after i turn off auto renewal it does not show anymore, but on my spare sim still got the offer.

2 weeks ago got RM7 for 100GB valid 15 days. After subscribed it now longer show anymore.
This morning the plan expired.
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U mean the rm25 +rm15internetcredit still available?
If so I am going to convert some of my unifi mobile prepaid lines to Digi prepaid Live/Next.
MGM
post Mar 21 2025, 12:09 AM

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QUOTE(Gold_Moderator @ Mar 20 2025, 08:47 PM)
Dont mnp if your unifi is old plan.
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Why? They r indeed the oldest plan, zero sms, call & data, need to reload n call to reactivate the line every 90 days.
MGM
post Mar 21 2025, 08:51 AM

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QUOTE(Gold_Moderator @ Mar 21 2025, 07:27 AM)
The oldest unifi plan ? U should granted free 2000 minits call from mco time. Any usage can extend validity. This is the most value prepaid plan in Malaysia.
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I was not aware of the 2000min free call n didn't take it up, only some of the inactive lines (14/20) were given 60min call later.
The other 6lines no more free data, sms n calls, all nice numbers, so would like to maintain them by switching them to other operators like digi or HOTLINK with low maintenance n good data plan.
Moreover Unifi mobile data plan is not attractive. Currently I have 4 digi + 20 unifimobile prepaid lines, shared by 4 family members.

This post has been edited by MGM: Mar 21 2025, 08:52 AM
MGM
post Mar 21 2025, 09:34 AM

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QUOTE(Gold_Moderator @ Mar 21 2025, 09:23 AM)
If just maintaining line, u can reload and buy call minits. My unifi number never have to worry about validity
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With more digi lines I would be able to swap them around n use the line with a good data plan in BOS.

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