Can Maxis Terminate Unifi on behalf?
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 Jun 22 2020, 07:43 PM
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#1
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Senior Member
6,799 posts Joined: Oct 2008 From: Kuala Lumpur   
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Very much what I was told also. TM will terminate you when Maxis is installed and activated, usually the same day. This new procedure is a requirement from TM, in which they do not allow like last time where ppl install Maxis first and submit the pink form for termination of Unifi.
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Jul 23 2020, 08:38 PM
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#2
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Senior Member
6,799 posts Joined: Oct 2008 From: Kuala Lumpur
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QUOTE(stinger @ Jul 23 2020, 04:36 PM) Update : its been nearly a month i lost fibre internet.. today it has been re-installed successfully - by tm and maxis technician together.. Good to know your issue is resolved. For the PPPoe username and pw just login to your Maxis router and get it. what was taking so long? Maxis did not gave a clear answer - Maxis pointing finger to TM, then TM said : check with Maxis I have done my part. what was being done to fix ? Not sure whats going on back-end - it took more than 3 weeks! But on site TM tech came to replace BTU again.. and login to setup Vlan settings - then Maxpert just continue its usual installation From frustrated to tired and now relieved - I can finally work from home again. 1 thing in doubt : - - Maxpert never gave me the PPPOE credentials like streamyx and unifi. along the way maxis guy kept selfie his install progress - I guess those were for my MCMC complaint?  |
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