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 ordered MYPROTEIN from UK and got extra charge, by custom

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TSdonkeyg
post Jun 21 2020, 12:43 PM, updated 6y ago

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QUOTE
Dear Sir/Madam/En/Cik,

We would like to inform you that your parcel arrived in Malaysia and is currently being held by customs due to (high value goods/import permit required/ subject to SST)



For Customs clearance during Restricted Movement Oder, you may option for:



-            Self-Collect at Pos Laju counter (based on address on the consignment note)

•            Handling charges RM48.00 Charges quote excluding OGA, extra K1, Tax & Customs Tax/SST

(kindly email us the invoice -item inside the box, quantity and price/proof of payment)



called to them and they told me i have to go to puchong pos laju branch self collect and pay extra RM48.


anyone encountered this problem before?

why the heck they wan to charge extra RM48?

my total bill is only RM300+

 

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