I really want to cry already.

I bought a laptop for my papa from Lazada nearly 2 weeks ago on the 9th/10th June and I have not received it until today.

I've been checking the delivery status everyday and yesterday it showed me the estimated delivery time then suddenly today checkkk checkkkk then it shows me this:






What da heck does the red exclamation mark ! suppose to mean? and suddenly today no more estimated delivery time.

im so scared... the laptop costs me 3k+ for fathers day... then now like this? can someone explain what to do? got compensation or not?

its my first account lah... i never join this forum beforeeee.