Anyone on steam games having high packet loss?
like CS:GO?
TNB Allo Nationwide Open Fibre Expansion, CBJ,Malacca,Perak,Penang,Johor & Kedah
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 Jun 16 2022, 09:58 PM
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#1
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Senior Member
2,491 posts Joined: Dec 2004 From: initrd  
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Jun 16 2022, 11:25 PM
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#2
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Senior Member
2,491 posts Joined: Dec 2004 From: initrd
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QUOTE(kskoay82 @ Jun 16 2022, 10:07 PM) I’m experiencing slow download issue from steam and epic game store since last week….pls help to log ticker to allo, they will only look into this seriously if more ppl complain I already reported to Allo and MCMC as there were packet loss from the steam games. Since 1 month they haven't even fix the problem. Other normal web surfing is okay as speed test also shown optimum speed. |
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Jun 17 2022, 01:07 PM
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#3
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Senior Member
2,491 posts Joined: Dec 2004 From: initrd
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QUOTE(kskoay82 @ Jun 16 2022, 10:07 PM) I’m experiencing slow download issue from steam and epic game store since last week….pls help to log ticker to allo, they will only look into this seriously if more ppl complain ohh gossh, Just like that already "cuci tangan" with the excuses of "best effort" statement    |
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Jun 17 2022, 04:12 PM
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#4
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2,491 posts Joined: Dec 2004 From: initrd
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QUOTE(Cincai.La @ Oct 14 2021, 03:17 PM) Update: about the routing issue. Just now 14:40 I think they start fixing because all the connections that go through this ip is drop. At 15:10 the connections is back and the latency become normal now. Your issue has been fixed? |
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Oct 16 2023, 02:19 PM
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#5
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2,491 posts Joined: Dec 2004 From: initrd
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QUOTE(Cincai.La @ Oct 11 2023, 06:49 PM) The only game I've been having high ping on since 2020 is League of Legends (PC) on the Singapore server. My ping is around 80-100ms because of their upstream routing from Malaysia to Japan to Singapore. Allo told me they won't fix this issue because I'm the only one who's complained about it and because of budget constraints. For your case. Better escalate to mcmc. Then only they will take your complaint seriously.I'm using public IP now because before this the CGNAT have high latency on Cloudflare DNS and other high latency issues. I'm not sure what the condition of the CGNAT is now. Note to take down their ticket number for mcmc reference. I did escalate to mcmc after my online gaming CSGO have ping spikes from time to time. |
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