The multi network ISPs such as Celcom, DiGi and Maxis standardized all their rater plans across all fixed networks including TM HSBB, TIME, Celcom Timur and TNB Allo.

Reason is because they don't want complains from the customers about unfair practices for certain wholesale networks which are unwilling to come down on port pricing while others get to enjoy cheaper rates.

TM is the biggest stumbling block here as they're unwilling to lower their wholesale prices to match TIME/Celcom Timur/TNB Allo preventing the retail ISPs from lowering their packages/rate plans.

Another problem is MCMC, they're closing a blind eye on this for favoring TM's move to prevent price reduction in the industry.

Are you sure you're subscribed to Astro Broadband?

The picture on the left shows that they supplied a Archer A6 but only the WAN cable is connected to the Huawei ONT. Where the the LAN connection to the Astro STB?

Correct me if I'm wrong.

Also Astro's partner ISP should be Maxis.Both internet and IPTV monthly service will come under the same bill from Astro Broadband & IPTV.

Confirmed not ASTRO IPTV.


https://product.astro.com.my/broadband

It's Astro & Broadband Promo Plan which uses satellite TV bundle with a partner ISP.
https://promotions.astro.com.my/

Further read ups revealed that Astro has now teamed up with Allo as their new partnering ISP for their Astro & Broadband deal plan for TNB network.

For TM HSBB, they team up with Maxis Home Fibre instead.

For TIME fibre coverage I think they're only maintaining their IPTV plans.

The Astro IPTV Broadband bundle doesn't require a satellite dish and needs to hook up directly to their supplied router using VLAN for dedicated bandwidth.

It's supposed to work like a wired cable TV using your existing fibre optic connection to deliver IPTV.
https://www.astropackage.com.my/astro-internet/

Link: https://support.astro.com.my/question/im-an...de-to-ultra-box

Further Quote:



All existing TM/Maxis Home Fibre custromers who are still using copper based VDSL will not be able to use network cable based IPTV with Astro's 4k Ultra Box box though. They require separate satellite dish.

Last time ASTRO had PVR function with its IPTV service.

So in the background can keep downloading movies/shows for offline viewing simultaneously without interruptions. No 4k option though. They have dedicated multicast bandwidth through separate VLAN arrangement which doesn't slowdown your internet because there's spare bandwidth reserved to handle upto 2-3 decoders on top of your subscribed internet plan.

But ASTRO has since moved to Cloud storage now. IPTV now supports 4k Live channels through the savings of bandwidth needed for each subscriber to download large size contents through internet streaming.

A lot of them desperate for sales. They'd do ANYTHING to convince the customer including confusing the customer and selling them unrelated plans.

They are paid with every deal signed and completed installation.

True and I second what you say

TM pays one of the highest commission rates among all the fibre ISP for each customer sign up.

They can afford that but cutting costs of their installation, giving cheaper equipment to customers and make users sign up FULL 24 months commitment. If you terminate your line early, the penalty of remaining months is BIG profit for them.

My advise pls remove the Whatsapp link you posted as your post has been reported by someone.

Suggest that they contact you via PM if necessary or interested.

A word of caution just be careful when using the PM you never know who is always on the "other" side. Use banners with official phone contact for your company instead.

Thanks.

This post has been edited by IccyAsd: May 14 2021, 10:50 AM

Seemed that the reports have stopped.

My latest post advising you had also been edited by someone.

Most major districts will go under EMCO until next month so don't think any installation works will be proceeding.

This post has been edited by Candy12: May 21 2021, 07:25 PM

They're expanding fast and TNB is making money despite during pandemic period and even reported profit rise for Q1 2021 compared to lats year!

TNB Q1 Net Profit Rises to RM958.7mil
https://www.thestar.com.my/business/busines...es-to-rm9587mil

Actually don't bother, I'm paying for my unlimited VOIP service for nothing every month with my Maxis line.

Don't even use landline anymore now, all calls comes in directly to my mobile.

City Broadband which among the few available ISPs available on Allo open network is still a smaller based ISP with fewer IP blocks assigned to them so dynamic public IP is very precious resource for them not to run out of it.

If you really need public/static IP can always consider Maxis/Celcom/DiGi/Astro or upcoming ViewQwest for residential plans. They should be able to provide without much issues.

Maybe Maxis, Celcom or DiGi Home Fibre Broadband?

Project slowed down considerably, and expansion plans halted.

Already started when PN government took over PH last time. Now another new coalition ands government even worst and uncertain.

This was actually PH initiative last time. Now they no more, it might not be aggressive in expansion anymore.

Acquired but doesn't mean turned agressive.

YB Gobind was the one who pushed this hard with his visits to Malacca during its initial launch back then.

Cyberjaya Broadband is more like the ISP doing the active Co.

Allo TNB is the open passive infra builder and operator which takes care of the cable laying, passive sections of the network.

Not the cable with your PC.

The cable between your Router's WAN and the ONU(fibre modem)'s single ethernet port.
Replace it with a good one. Sometimes due to excessive bending it might cause the fine cable pairs inside to be broken or the connector itself.

If cannot, this is another suggestion if you have a spare 3rd party router, try swapping the ISP supplied router with your spare one.

This is to check is to rule out WAN ethernet cable is or the router supplied by your ISP is faulty or not.

If both still doesn't solve the problem, then I suggest you call up the installer/contractor who set up your line, ask him to come check the fibre connector inside the FDP box itself outside your house. Pay him to replace a new one if needed.

Most of the fibre cables in Thailand for their ISPs also using China made.

You should know la why TM award fibre optic contracts to Opcom Malaysia. Is Malaysian fibre optic cable quality better?

No way we're going to use Fujikura or Corning.

If still occur, swap the router. Still cannot contact your installer(if you still keep his number) and ask him to check the connector in the FDP box outside your house got plug back connector properly a not or replace(very cheap only).

Try swap ports of check signal quality. If every thing ok. Confirm nothing wrong at your end.

Then it must be head-end side of the ISP side. Their switching and servers at their exchanges/datacentres something broke or bad configuration.

That one you really need to send multiple pestering emails and followup by phone calls to make them act on the problem.

Allo's network is much more optimized and simplified than TM's. They're a pure data network which doesn't hosts their OLT switching equipment in exchange buildings such as TM.

They follow Google Fibre's hut style build-out similarly to Time's.

Also as you can see their speedtests reveals that they don't do buffer bloat double level speed throttling.
All their ONT(fibre modem) port supports natively to 1Gbps and is only restricted by the account your subscribed which limits your speed.

That's why you always get excess in your speedtest with some leaks extra. 100Mbps plan test shows 109Mbps, 500Mbps tests shows 580Mbps

The problem here more is that City Broadband is still new and not an experience bug time player.

Perhaps you want more stable connection you can try subscribing Celcom, DiGi or Maxis Home Fibre on Allo Open Network? or even ViewQwest on Allo?