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 Time Internet Resident Plan Restriction?, Unable to access file sharing website

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TScalvynlee
post Jun 18 2020, 12:35 PM, updated 6y ago

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From: Penang


I moving from slowmyx to time recently.

I found a fews website that I am accessing to download file cannot access.

Such as

filerio.in
turbobit.net
multiup.org
uptobox.com
1fichier.com

All this site able to access via my slowmyx previously.
No issue to access using Digi as well

Most weird is it able to access via my office's TIME internet. (business plan)


I call/chat to technical support. They cannot access from their end too.

Anyone faces similar issue?

TScalvynlee
post Jun 18 2020, 06:51 PM

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Senior Member
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Joined: Jan 2005
From: Penang


QUOTE(xajimx @ Jun 18 2020, 12:39 PM)
Using TIME right now via cable. seems ok for me.
im not sure if there's anything i did different than normal users.
probably just using Google's Public DNS maybe you can try that?

The only issue i have right now is that the speed isn't as promised.
Whether it's day or night, it's just 100mbps via cable even the ethernet port supports 1000mbps and cable is cat6.
the plan i subscribed is 500mbps.
*
DNS is set at 8.8.8.8 and 8.8.4.4 already, still unable to access.
Reported to TIME and still waiting their response.

as far my side, speedtest majority hit 100Mbps, but browsing don't feel much different with my slowymx.


TScalvynlee
post Jun 20 2020, 07:29 PM

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From: Penang


QUOTE(Candy12 @ Jun 18 2020, 10:53 PM)
Did you turn on any parental filtering in your router by accident or installed some hosts blocking app on your PC/phone?

Do a standard test at http://dnsleaktest.com/ and tell us which public DNS is resolving your internet addresses.If you still see Time's DNS then you're not setting your DNS servers properly.If it's Google DNS, then it's not due to DNS already something is blocking your access to those sites.
*
my parental filtering is off.

thanks for the recommendation.

I try to make further adjust in the router, make sure my primary & secondary is 8.8.8.8 and 8.8.4.4

I try to make dnsleaktest, sometime I see google, I able to access above website, some time I still see ns.time.net.my TIME dotCom Berhad and I am unable to access the above website.




TScalvynlee
post Jun 20 2020, 07:45 PM

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1,997 posts

Joined: Jan 2005
From: Penang


QUOTE(Candy12 @ Jun 20 2020, 07:35 PM)
It means your device not configured with the public DNS properly and flushed properly, if you still see Time DNS.

If using Windows or Linux, you must manually input your public DNS into your network manager/network adapter settings.

For Android phones, you can try apps such as DNS Changer and start the app before retesting.
*
Is pretty weird, i have flushdns, use incognito mode to browse the website, i confirm there is no caching in btw

network adapter I already set the right dns at ip setting section. still on and off show time's dns,

 

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