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 Cannot install graphic driver, Black screen DURING installation

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TSkikikatkat
post Jun 18 2020, 05:28 AM, updated 4y ago

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Hi,

I recently just updated my OS to Win10 Pro.
Have a Asus Radeon R9 270X installed on pc. Never had any issue with Win7 before.

Downloaded the driver from the internet and tried to install it. However during installation, the screen turned black and never resume back. It hang.
Then I have problem restarting my PC although i made a hard reset.
I'm kinda stuck with Microsoft driver now and my usage is limited.

Appreciate any help and advise to install the driver.

Thank you.
unrealaizat94
post Jun 18 2020, 07:26 AM

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Joined: Feb 2014
QUOTE(kikikatkat @ Jun 18 2020, 05:28 AM)
Hi,

I recently just updated my OS to Win10 Pro.
Have a Asus Radeon R9 270X installed on pc. Never had any issue with Win7 before.

Downloaded the driver from the internet and tried to install it. However during installation, the screen turned black and never resume back. It hang.
Then I have problem restarting my PC although i made a hard reset.
I'm kinda stuck with Microsoft driver now and my usage is limited.

Appreciate any help and advise to install the driver.

Thank you.
*
Which driver version did you try to install?
Full system specs?
Satori 14118a
post Jun 18 2020, 07:29 AM

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Try stepping down to one version below the current driver.
And so forth.
Left4Dead2
post Jun 18 2020, 12:08 PM

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Make sure u install the right driver

Window 10 version, 32 or 64 bit
TSkikikatkat
post Jun 18 2020, 08:36 PM

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83 posts

Joined: Sep 2005


QUOTE(Satori 14118a @ Jun 18 2020, 08:29 AM)
Try stepping down to one version below the current driver.
And so forth.
*
I cannot roll back since it is a fresh install.
Will try see if there are other versions to be installed.
TSkikikatkat
post Jun 18 2020, 08:38 PM

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QUOTE(Left4Dead2 @ Jun 18 2020, 01:08 PM)
Make sure u install the right driver

Window 10 version, 32 or 64 bit
*
Thanks. Yes I was installing the right version for Win10 Pro 64 bit.


 

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