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 Ping latency to Australia

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TSshinjite
post Jun 12 2020, 05:10 PM, updated 6y ago

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Hi all, my company is using Maxis Business Fibre and for the past one week, the ping latency to my company's Australian DC is bad hovering from the lowest of 345ms to the highest of 420ms. Anyone facing that issue lately?
lalakiki
post Jun 12 2020, 05:17 PM

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u ping to which australia ip 1st?
laksamana
post Jun 12 2020, 05:26 PM

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Oz internet is generally quite poor, considering it's a developed country.

A lot of the country is still using copper ADSL.

The bigger cities are constantly being upgraded to fiber (through NBN), so there's also a lot of disruptions.

You need to inform Maxis so that they will try to re-route your VPN traffic to the best servers. This is quite normal for many MNC VPN users during this WFH situation.

TSshinjite
post Jun 12 2020, 06:26 PM

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QUOTE(laksamana @ Jun 12 2020, 05:26 PM)
Oz internet is generally quite poor, considering it's a developed country.

A lot of the country is still using copper ADSL.

The bigger cities are constantly being upgraded to fiber (through NBN), so there's also a lot of disruptions.

You need to inform Maxis so that they will try to re-route your VPN traffic to the best servers. This is quite normal for many MNC VPN users during this WFH situation.
*
My company's network set up goes like this:

Parent company contracted BT to managed the CISCO routers so BT will do the config and we eliminate the use of the Maxis routers. Then the network traffic will run through the Zscaler proxy. Just last week all of a sudden an increase of 100ms+ latency connecting to the parent company's Sydney data centre and from the CISCO router logs provided by BT, only Australia latency is at the mid 350ms to low 400ms. However, ping latency to Vancouver and Prague DC is like very good. Its just that my company's laboratory management system is hosted in that DC and its crawling. Normal browsing and such the speeds are all ok.

 

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