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 iPad Air 2019 touch not responsive, iPad Air 2019 touch not responsive

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TSoren316
post Jun 3 2020, 02:59 AM, updated 4y ago

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Hi, i want to ask if anybody has encountered problem like me. My ipad randomly dont respond to my touch. I’ve read somewhere else that it may be because of heating or wet/oily fingers or using while charging but even after cleaning the screen and fingers it still happen. And my ipad doesnt get hot. Always at normal working temp. It happened mostly when using youtube app, microsoft word app, but the worst time is when playing pubg. When i shoot/walk/jump it suddenly stop registering my touch. I already have all the apps at the latest version (thought maybe old version got bugs) but annoyingly it still happens. Its even happening right now as im typing this *very heavy sigh* Hope to hear some solutions and advices from you guys. Thanks. Much appreciated.

P/s: Bought this ipad from Machines december 2019
attw
post Jun 3 2020, 11:05 AM

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QUOTE(oren316 @ Jun 3 2020, 02:59 AM)
Hi, i want to ask if anybody has encountered problem like me. My ipad randomly dont respond to my touch. I’ve read somewhere else that it may be because of heating or wet/oily fingers or using while charging but even after cleaning the screen and fingers it still happen. And my ipad doesnt get hot. Always at normal working temp. It happened mostly when using youtube app, microsoft word app, but the worst time is when playing pubg. When i shoot/walk/jump it suddenly stop registering my touch. I already have all the apps at the latest version (thought maybe old version got bugs) but annoyingly it still happens. Its even happening right now as im typing this *very heavy sigh* Hope to hear some solutions and advices from you guys. Thanks. Much appreciated.

P/s: Bought this ipad from Machines december 2019
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I'm not sure if it is related to this issue that Apple announced: -

https://support.apple.com/en-my/ipad-air-3r...nk-screen-issue

I had my iPad Air for over a year just before I sold it off couple weeks ago, didn't experience any issues though.
Choongster
post Jun 3 2020, 11:07 AM

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just return for warranty

 

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