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 Samsung galaxy s9 plus encrypt problem, My cousin's parent phone

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TSs00nkit
post Jun 1 2020, 11:05 PM, updated 4y ago

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May i know the phone was encrypt, but didn't had password.
So, can direct backup phone data (picture and video) to pc or laptop?

WiLeKiyO
post Jun 2 2020, 07:14 AM

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QUOTE(s00nkit @ Jun 1 2020, 11:05 PM)
May i know the phone was encrypt, but didn't had password.
So, can direct backup phone data (picture and video) to pc or laptop?
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Yes.
TSs00nkit
post Jun 3 2020, 09:22 PM

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QUOTE(WiLeKiyO @ Jun 2 2020, 08:14 AM)
Yes.
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The phone was lock by samsung knox .
So , if want to backup , it's need to unlock the password.

I mean can direct backup the phone without unlock the phone.

I tried smart switch and dr.fone. It's not work .
WiLeKiyO
post Jun 3 2020, 11:11 PM

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QUOTE(s00nkit @ Jun 3 2020, 09:22 PM)
The phone was lock by samsung knox .
So , if want to backup , it's need to unlock the password.

I mean can direct backup the phone without unlock the phone.

I tried smart switch and dr.fone. It's not work .
*
Oh you mean you don't have the password, I thought you mean you do not set any password.

No passport means no there no way to get anything inside the phone.

 

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