Outline ·
[ Standard ] ·
Linear+
Maxis One Go Wifi, Now with unlimited(?) quota
|
Zack_Cloud14
|
 Nov 17 2020, 09:32 PM
|
New Member
|
QUOTE(Eugene91 @ Nov 17 2020, 03:16 PM) Been noticing intermittent or slow connection at nights at my location. Living next to the Maxis Tower and office. But when reported on the whatsapp chat, no reply for more than 2 days already. Yup, same on my side. Every night from 8pm to 12am, there's a throttle from Maxis (they blame it on CMCO but the throttle seems intentional everyday same time, same speed and I think all telco does this) , reducing the overall speed to 2 Mbps and only 360p streamable. If u do a speedtest on Maxis server, shows no throttle but try doing speedtest in other servers not owned by Maxis, only 2Mbps. |
|
|
|
|
|
Zack_Cloud14
|
Dec 1 2020, 09:47 PM
|
New Member
|
QUOTE(ahhann @ Nov 30 2020, 10:41 PM) I felt you also. This is serious downside of this plan. Can this be complain to MCMC? BTW early termination what's the penalty? Plan with device. Hahahaha, bro, same boat here. I complained to MCMC, in the end, Maxis Customer Service will email you asking for more details (location and all), now waiting for their reply. As for termination, I asked also. I signed up 2 months back, need pay RM 318 to terminate. The longer u stay on the plan, cheaper termination fee according to CS. |
|
|
|
|
|
Zack_Cloud14
|
Dec 2 2020, 01:37 PM
|
New Member
|
QUOTE(ckimsem @ Dec 2 2020, 08:00 AM) If you take the 4G router provided by Maxis, it'll have a 12-months contract. SIM only is free of contract. Yup. To anyone who wants to get the plan, please be cautious that the throttle is really bad from 8pm to 12 am and DO NOT take the modem as the modem can't get a good signal indoors. I ended up getting Huawei B818 , sharing with my bro, and the speed is much much better before the throttling. With the ZTE router, I had to place it near the window to get roughly 30-40 Mbps but B818 I can place at my living room and get 70Mbps ++ (100 Mbps 12am onwards). Just MaxShit throttle is unbearable. Need more people complain to MCMC but quite doubtful will get any action. I guess one can only hope... |
|
|
|
|
|
Zack_Cloud14
|
Dec 8 2020, 05:47 PM
|
New Member
|
QUOTE(kayent @ Dec 8 2020, 03:01 PM) same scenerio here. this is what i got from the MCMC portal (it was marked solved): » Click to show Spoiler - click again to hide... « ============================================================
Resolved On: 12/8/2020 11:33:41 AM
Resolved By: Alvin Customer Relations MAXIS
Reason:
SMS desktop Successfully Sent
Kami ambil maklum mengenai aduan anda melalui portal SKMM tentang pengalaman rangkaian. Sila hubungi kami di 1800 821 123 bagi bantuan selanjutnya. TK Maxis.
============================================================
Didnt even bother to call them knowing its gonna be useless. Mine also kena mark as solved: 1020-01-0012817-MXS. Send email to MCMC also  I think hopeless lah. Wonder if can get rebate for terminating early because of bad service  I dont mind giving their modem back. |
|
|
|
|
|
Zack_Cloud14
|
Dec 19 2020, 03:15 PM
|
New Member
|
QUOTE(dylan_chng @ Dec 15 2020, 10:56 PM) Yes, in reality between 8pm and 12pm, the speed is throttled according to Task Manager. However when speedtest.net ...... There was one website which I used between this time which was not throttled however I forgot which one. I think it was downloading DaVinci Resolve from Blackmagic's website. They throttle Speeedtest.net when u use server not owned by Maxis / other Malaysia telco, for example, Global Forway server. Anything else owned by Maxis / other telco, speedtest no cap to show what Maxis is capable off lol . Confirm if Maxis want to do speedtest will ask you to use speedtest.maxis.com.my, which will eventually use Maxis server so no throttle  |
|
|
|
|
Quote
0.0159sec
0.91
7 queries
GZIP Disabled