8pm - 12am capped 2mbps btw.

Any ideas how to bypass the trottling since nord and surfshark is being trottled to 2mbps.

This is something Maxis doesn't tell us.

Speed capped at 2mbps now, better go sleep

forget about it if you want to sign up.

Horrible speed during peak hours, downloading files from mediafire, the speed can't even reach 200KB/sec. Maxis must be kidding, paying almost RM150 for this shyt.

Seriously, I don't mind if Maxis capping Youtube streaming to 2mbps but also capping everything else in 8pm~12pm is just a stupid move from this carrier. As if the 300GB FUP limit isn't enough but I didn't even hit that cap for months since I use this plan, should just move to Unifi Air if I kept getting this kind of treatment

I felt you also.

This is serious downside of this plan. Can this be complain to MCMC?

BTW early termination what's the penalty? Plan with device.

This post has been edited by ahhann: Nov 30 2020, 10:44 PM

Hahahaha, bro, same boat here. I complained to MCMC, in the end, Maxis Customer Service will email you asking for more details (location and all), now waiting for their reply.
As for termination, I asked also. I signed up 2 months back, need pay RM 318 to terminate. The longer u stay on the plan, cheaper termination fee according to CS.

got contract ke? why need to pay termination fee?

If you take the 4G router provided by Maxis, it'll have a 12-months contract.
SIM only is free of contract.

Yup. To anyone who wants to get the plan, please be cautious that the throttle is really bad from 8pm to 12 am and DO NOT take the modem as the modem can't get a good signal indoors. I ended up getting Huawei B818 , sharing with my bro, and the speed is much much better before the throttling. With the ZTE router, I had to place it near the window to get roughly 30-40 Mbps but B818 I can place at my living room and get 70Mbps ++ (100 Mbps 12am onwards). Just MaxShit throttle is unbearable. Need more people complain to MCMC but quite doubtful will get any action.

I guess one can only hope...

The ZTE router by Maxis is a 4G only router, and 30-40mbps may be its max speed. Huawei B818 is a 4G+ router, plus its signal reception is said to be very powerful. Therefore, of course you’ll get high speed with Huawei B818.
Yes, this plan would throttled video streaming sites at night time from 8pm-12am. And, throttled for all day after 300GB usage. Still, the browsing and downloading were throttled at 20mbps which was acceptable to me. You may try complaining to MCMC and see if it’s gonna changed, good luck.

I used this plan two months back as home internet, terminated it because my home finally has Unifi fiber internet in OCTOBER 2020. Luckily, I did not take the router, otherwise I’ll have to use it until May 2021.

This post has been edited by ckimsem: Dec 2 2020, 03:54 PM

The throttle not only streaming, extended till the whole bandwidth. I still puzzled in where of the clause did they highlight this throttle, else this is mis-inform customer and they should be penalized for this.
It's annoying that I can't continue work with the reduced bandwidth. Dealing with big data is no fun with this throttle.

postpaid, prepaid and wireless broadband all kena capped 2mbps.

i already initializing termination of the wireless broadband account.

use celcom prepaid 6mbps lagi laju. rm45 jer.

As my previous usage, all video streaming sites, google play store updating/downloading, FaceBook are getting badly throttled to 512kbps, while speedtest, downloading sites (e.g. filehippo), Steam games updating/downloading are throttled to 20~30mbps.

Anyways, sorry to hear that and that's very bad of Maxis. Probably, Maxis has amended this MaxisONE Go WiFi again since the TnC stated.

6.4 - Maxis reserves the right to modify for any reason whatsoever or suspend or terminate (temporarily or permanently) the Services at any time and from time to time with or without notice. You agree that Maxis shall not be liable to you or to any other party for such modification, suspension or termination of the Services.

One thing they didn't throttle between 8pm-12am is Speedtest.net.

Maxis kept telling we they only rely on speedtest.net. Not Windows WiFi measurement of Youtube etc.

Now I request to cancel my plan they're taking a long time to reply.

Greetings,

Anyone giving up or selling the 4G LTE modem?

the bundled modem is shitty lol.

Maxis offered a RM30 rebate for 12 months if I stay on. No TnC apply. But I told them if I can't use it from 8PM-12AM what's the use? The CS said it's the first time they have heard of such a thing and mentioned that Sabah and Sarawak is experiencing network issues. I said network issues between 8PM-12AM only?

Then I decided to try out for another month and I am going to continue complaining to them.

This post has been edited by Eugene91: Dec 4 2020, 05:05 PM