QUOTE(destiny017 @ Jun 11 2020, 08:47 PM)
So how about the speed?planning to try later

Hard to answer that, 1. Speed is different from area to area and depends on the modem/device you will be using. 2. This plan sort of categories the speed based on what you are using it for. what are you looking at? Pure downloading (not including streaming) or social media {including YouTube)
QUOTE(jimmylim85 @ Jun 11 2020, 10:56 PM)
Dream on bro, maxis will NEVER do such a thing for customer. I’ve contact maxis today question them why did they throttle our speed so bad during 8pm-12am. They just give you cold answer is the MCO period reason 🤦
Surely they won't layan cause
1. You are talking to customer service agent, Which i am also in the same line of work. We could not care less regarding complaints cause we have no power of whatsoever. I have been a CS to at least 4 big well known company, (telco, handphone brand, hotel) and NONE of them have any platform for us to convey your complaints , we could only listen and say bullshit to get you off the phone. Problem with the thing you are using, yes we can help. We have many level of department to help with that. Don't like the thing you are using, too bad for you, your complaint will just end there. Want us to convey the message to the manager? Sure, but still it will just end there.
2. It already stated in policy. They could just say that to you.
This post has been edited by silentser: Jun 12 2020, 02:03 AM