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 Bil Air sudden increase (Air Selangor aka SYABAS), WTF

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TSjishu
post May 20 2020, 03:04 PM, updated 6y ago

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So after more than 1 yeas ayam duduk ini rumah, my usual water bill is either free RM0, or RM5 or RM6.

Ayam dont even have washing machine, or farm or whatever that use lot of water.



But this month, crazy suddenly receive bill almost RM57 !!!!!

user posted image




Ayam close all inside house pipe and see the main meter outside to know whether got bocor or not. After 2 minutes of observing, meter woon't budge at all, meaning no leakage, right?

So what ayam need to do now? Cilaka RM57 for a water bill. ranting.gif




EDIT 1:
So just saw @air_selangor punya twitter. Damn same, so many complaints this issue

https://twitter.com/air_selangor/with_replies

» Click to show Spoiler - click again to hide... «


EDIT 2:
Air Selangor has already issued a statement on this via Air Selangor Social Media

user posted image


This post has been edited by jishu: May 22 2020, 04:40 PM
kazarboys
post May 20 2020, 03:07 PM

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My house nobody stay. Suddenly receive this month bill RM14
Enjoise
post May 20 2020, 03:08 PM

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someone lupa tutup paip kot
TSjishu
post May 20 2020, 03:08 PM

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QUOTE(kazarboys @ May 20 2020, 03:07 PM)
My house nobody stay. Suddenly receive this month bill RM14
*
Selangor too?
melz84
post May 20 2020, 03:08 PM

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check your meter, back trace the calculations
mine increase 3 folds from the usual 5-6 bucks became 17 bucks this month.. =.=
bani_prime
post May 20 2020, 03:09 PM

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Try check ur flush...maybe u flush....water refill still continue
TSjishu
post May 20 2020, 03:09 PM

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QUOTE(Enjoise @ May 20 2020, 03:08 PM)
someone lupa tutup paip kot
*
not possible coz inside house got 2 pipe only and only 2 people live in my house include me.
ForgotPassword123
post May 20 2020, 03:09 PM

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kene curi air lettew
unknown_2
post May 20 2020, 03:10 PM

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QUOTE(kazarboys @ May 20 2020, 03:07 PM)
My house nobody stay. Suddenly receive this month bill RM14
*
cuz no 1 read meter, all estimation only during mco time.
after mco will read & adjust.
TSjishu
post May 20 2020, 03:11 PM

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QUOTE(melz84 @ May 20 2020, 03:08 PM)
check your meter, back trace the calculations
mine increase 3 folds from the usual 5-6 bucks became 17 bucks this month.. =.=
*
u in selangor too?


QUOTE(bani_prime @ May 20 2020, 03:09 PM)
Try check ur flush...maybe u flush....water refill still continue
*
Flush also not possible coz ayam notice whenever the water is refilled and stopped.
And confirm flush is fine
zabanya
post May 20 2020, 03:11 PM

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QUOTE(kazarboys @ May 20 2020, 03:07 PM)
My house nobody stay. Suddenly receive this month bill RM14
*
Same as me, receive this month bill RM18
alexander3133
post May 20 2020, 03:11 PM

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Same complain will happened for electricity after TNB start taking actual reading.
whyamiblack
post May 20 2020, 03:11 PM

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Mine this month RM200+ water bill. Call plumber liao wait see what he say. Normally RM20+ only at most.
reed90
post May 20 2020, 03:11 PM

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https://forum.lowyat.net/topic/4958590
gugukrez
post May 20 2020, 03:11 PM

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user posted image


same case
Yggdrasil
post May 20 2020, 03:11 PM

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Must be cash flow problem
TSjishu
post May 20 2020, 03:13 PM

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QUOTE(zabanya @ May 20 2020, 03:11 PM)
Same as me, receive this month bill RM18
*
QUOTE(whyamiblack @ May 20 2020, 03:11 PM)
Mine this month RM200+ water bill. Call plumber liao wait see what he say. Normally RM20+ only at most.
*
QUOTE(reed90 @ May 20 2020, 03:11 PM)
QUOTE(gugukrez @ May 20 2020, 03:11 PM)
user posted image
same case
*
Shit so not secluded case me only, most of you guys also kena the same.... doh.gif doh.gif
ziniowong
post May 20 2020, 03:13 PM

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eh....mine too
usually it's rm6, this month rm11
TSjishu
post May 20 2020, 03:14 PM

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QUOTE(unknown_2 @ May 20 2020, 03:10 PM)
cuz no 1 read meter, all estimation only during mco time.
after mco will read & adjust.
*
Is it possible this sudden jump due to no one come and read meter so just blatantly give this reading?
kakiberbulu
post May 20 2020, 03:16 PM

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QUOTE(ziniowong @ May 20 2020, 03:13 PM)
eh....mine too
usually it's rm6, this month rm11
*
same..this month kena 18..usually RM-4.00..all of the sudden
protoNium
post May 20 2020, 03:16 PM

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hi, mine also same... sudden increased to RM43, usually high only RM16
toughguy
post May 20 2020, 03:16 PM

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Maybe MCO you guys use more water because stay at home 100%. Check the meter reading and calculate yourself 1st.
kazarboys
post May 20 2020, 03:17 PM

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QUOTE(unknown_2 @ May 20 2020, 03:10 PM)
cuz no 1 read meter, all estimation only during mco time.
after mco will read & adjust.
*
Just got my keys n fix the meter right before MCO. Previous month bill is RM0 suddenly this month RM14. Well of course I got test the tap got water and flush twice. Maybe they estimate during this MCO.
unknown_2
post May 20 2020, 03:19 PM

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QUOTE(jishu @ May 20 2020, 03:14 PM)
Is it possible this sudden jump due to no one come and read meter so just blatantly give this reading?
*
pretty much.
annoymous1234
post May 20 2020, 03:19 PM

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1st of all, its coz of estimate reading
2nd, the free water expired for selangor resident, u need to re apply again
gugukrez
post May 20 2020, 03:19 PM

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QUOTE(toughguy @ May 20 2020, 03:16 PM)
Maybe MCO you guys use more water because stay at home 100%. Check the meter reading and calculate yourself 1st.
*
monthly only RM 20.. but this month jump to 196..


ForgotPassword123
post May 20 2020, 03:19 PM

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have all of you who complained here wonder if your household actually use more water than the normal months due to MCO?

of course there are exceptional case like rm10+ spike to RM50-60 but still most of the people here complain about a rm5-10 spike like wtf lol
zerogun
post May 20 2020, 03:20 PM

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No more subsidy ? My bill also first time reach RM100.
sunami
post May 20 2020, 03:21 PM

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y april kosong?
two months bill is it?
mickeysew814
post May 20 2020, 03:21 PM

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i have the same issue too

MeToo
post May 20 2020, 03:21 PM

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Very simple.

its maths.

Cause selangor the first few m3 of water is FREE.

Anything above that we pay.

But now they smart, "We will HELP the people by not charging them monthly, we will charge by combining 2 months bill"/

So suddenly your usage spike cause last time use 10 free 8m3 you pay 2m3 monthly. Now use 10x2 = 20m3, free 8m3, you pay 12m3.... congratulations
kakiberbulu
post May 20 2020, 03:22 PM

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QUOTE(gugukrez @ May 20 2020, 03:19 PM)
monthly only RM 20.. but this month jump to 196..
*
WALAOWEE bye.gif
ahpooki
post May 20 2020, 03:22 PM

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i never had to pay for water bill...tiba2 after new gomen took over, RM10 per month
patnam
post May 20 2020, 03:22 PM

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my latest bill is around RM25, including limited free water...

PaperClip224
post May 20 2020, 03:24 PM

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need to check if got underground pipe pecah/leaking

last time my office also kena, i heard something like waterfall, i tell my boss - my boss say something wrong with my ear ...

2 months later - bil air come - muka pucat ...
TSjishu
post May 20 2020, 03:24 PM

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QUOTE(lolabunny123 @ May 9 2020, 08:53 PM)
Yo my bill is also RM50 for this month. It's an estimated reading due to MCO.
*
So konlanfirm because estimated reading

QUOTE(protoNium @ May 20 2020, 03:16 PM)
hi, mine also same... sudden increased to RM43, usually high only RM16
*
increment around the same with me

QUOTE(annoymous1234 @ May 20 2020, 03:19 PM)
1st of all, its coz of estimate reading
2nd, the free water expired for selangor resident, u need to re apply again
*
Yeah just read that this probably was an estimated reading. But crazy la estimated this high. Estimated sikit2 suda la



QUOTE(gugukrez @ May 20 2020, 03:19 PM)
monthly only RM 20.. but this month jump to 196..
*
Damn that's almost an RM170 increase....


QUOTE(sunami @ May 20 2020, 03:21 PM)
y april kosong?
two months bill is it?
*
Actually got. The April bill issued on 23 April is RM6.00. Dont know why not shown in the graph
SUSraynman
post May 20 2020, 03:26 PM

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user posted image

My usual water consumption in May 2020.

8 cubic metres as usual.

Selangor is free first 20 cubic metres.

I have not been paying my Air Selangor bills since 2008. All free. smile.gif
B1az3
post May 20 2020, 03:26 PM

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syabas dan PeenD kata terima kasih
unknown_2
post May 20 2020, 03:27 PM

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QUOTE(kazarboys @ May 20 2020, 03:17 PM)
Just got my keys n fix the meter right before MCO. Previous month bill is RM0 suddenly this month RM14. Well of course I got test the tap got water and flush twice. Maybe they estimate during this MCO.
*
selangor got discount if dint user over x limit.
i think during mco, they cant cuz unable to see how many units use that month.
TheAdmiral
post May 20 2020, 03:28 PM

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i too got sudden spike albeit small, from free to rm8 and jump to rm21 this month. Doesnt make sense to me since we nvr change our usage pattern, has been consistent all the time and even if look at past record our usage graph is mostly stable line even during mco period, then suddenly May record shoot up in reading.... For what i duno.

This post has been edited by TheAdmiral: May 20 2020, 03:31 PM
Mike3
post May 20 2020, 03:29 PM

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i suspect they count from march april and may together
after that maybe will have readjustment as u paid march and april with bil angaran
system problem i think they didnt think of bil anggaran that u guys paid
ziniowong
post May 20 2020, 03:32 PM

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QUOTE(ForgotPassword123 @ May 20 2020, 03:19 PM)
have all of you who complained here wonder if your household actually use more water than the normal months due to MCO?

of course there are exceptional case like rm10+ spike to RM50-60 but still most of the people here complain about a rm5-10 spike like wtf lol
*
im not working from home and my usage remains the same, yet the charges doubled
and we still cant explain the huge spike that occurs to some
kazarboys
post May 20 2020, 03:33 PM

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QUOTE(unknown_2 @ May 20 2020, 03:27 PM)
selangor got discount if dint user over x limit.
i think during mco, they cant cuz unable to see how many units use that month.
*
user posted image

Maybe so. Then need pay or not le. I'm not Selangor area. My address is KL
SUSraynman
post May 20 2020, 03:34 PM

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QUOTE(ziniowong @ May 20 2020, 03:32 PM)
im not working from home and my usage remains the same, yet the charges doubled
and we still cant explain the huge spike that occurs to some
*
user posted image

There is no usage spike for me. biggrin.gif
TSjishu
post May 20 2020, 03:35 PM

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QUOTE(kazarboys @ May 20 2020, 03:33 PM)
user posted image

Maybe so. Then need pay or not le. I'm not Selangor area. My address is KL
*
Wait, so you use 0 water but still need to pay RM14? lol
TSjishu
post May 20 2020, 03:36 PM

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QUOTE(raynman @ May 20 2020, 03:34 PM)
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There is no usage spike for me.  biggrin.gif
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Well lucky you. Because most people also had same issue

Source: https://twitter.com/air_selangor/with_replies
kazarboys
post May 20 2020, 03:36 PM

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QUOTE(jishu @ May 20 2020, 03:35 PM)
Wait, so you use 0 water but still need to pay RM14? lol
*
Weird right. Will call syabas tml to confirm whether to pay or not.
kerolzarmyfanboy
post May 20 2020, 03:37 PM

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weirdly, my water bill this may month still 0

user posted image
ashportal
post May 20 2020, 03:37 PM

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i kena 100++ last month, usually its free

but mmg ade leakage

now repaired, see this month how
codenchips
post May 20 2020, 03:37 PM

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QUOTE(ziniowong @ May 20 2020, 03:13 PM)
eh....mine too
usually it's rm6, this month rm11
*
me too!!! I'm shocked!
sunami
post May 20 2020, 03:37 PM

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QUOTE(jishu @ May 20 2020, 04:24 PM)
So konlanfirm because estimated reading
increment around the same with me
Yeah just read that this probably was an estimated reading. But crazy la estimated this high. Estimated sikit2 suda la
Damn that's almost an RM170 increase....
Actually got. The April bill issued on 23 April is RM6.00. Dont know why not shown in the graph
*
kek...my bill ~25 monthly...urs lagi kek than me...lel
DarkAeon
post May 20 2020, 03:40 PM

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estimate pun mesti ada logiknya

u can't just ask any number and re-adjust later 6 months to 1 year down the line. kayalah macam tu
unknown_2
post May 20 2020, 03:46 PM

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QUOTE(kazarboys @ May 20 2020, 03:33 PM)
user posted image

Maybe so. Then need pay or not le. I'm not Selangor area. My address is KL
*
just dont pay first.
cuz they're not gonna cut water during mco, & check for readjustment after mco only pay.
JerryTeh
post May 20 2020, 03:48 PM

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Klang area... Always rm0

Now rm19

But no issue la.. Should remove this subsidy
lorrydriverrocks
post May 20 2020, 03:49 PM

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knn u all shit 10 times per day or what, use so much water
syabas better increase the rate to prevent water wastage
zabanya
post May 20 2020, 03:50 PM

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QUOTE(kazarboys @ May 20 2020, 03:33 PM)
user posted image

Maybe so. Then need pay or not le. I'm not Selangor area. My address is KL
*
Mine same situation as you, already email to air selangor, awaiting their reply dry.gif
TSjishu
post May 20 2020, 05:07 PM

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QUOTE(DarkAeon @ May 20 2020, 03:40 PM)
estimate pun mesti ada logiknya

u can't just ask any number and re-adjust later 6 months to 1 year down the line. kayalah macam tu
*
Yup. that's exactly the concern. If estimate only a bit more expensive okay lagi

but ni almost 10 kali ganda from normal bill
acbc
post May 20 2020, 05:11 PM

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Mine also naik. Celaka. Only 3 people at home and during MCO, hardly use any water except for bath, cooking and washing.

lalakiki
post May 20 2020, 05:15 PM

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usually rm3.++ suddenly this month rm10.
happyking4ever
post May 20 2020, 05:19 PM

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well since anyone can read the water meter, it is easy to see whether the meter used in the bill is accurate or not right? if meter reading is same as in the bill, that means the bill is accurate and water leakage might be the issue. if reading is not same as what is stated in the bill, that means the bill is based on estimate and charge correctly. and the beginning meter reading can be used to determine that water amount cover how many months of usage. just check previous bill to see if they tie.

This post has been edited by happyking4ever: May 20 2020, 05:21 PM
danielmckey
post May 20 2020, 05:19 PM

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U-turn want to start to get pcket money. Start saving now because many of those GLC has been put under standby. Cash is King.
ohman
post May 20 2020, 05:20 PM

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biasa la.

But to my surprise, i complained and they took action.


End up refunded me . I have 100 in the account
Matchy
post May 20 2020, 05:21 PM

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This one not actual reading kot. But april they no charge you.
freakingringo
post May 20 2020, 05:25 PM

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Air Selangor needs duit raya..they already remove the subsidy..
SUSraynman
post May 20 2020, 06:26 PM

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QUOTE(jishu @ May 20 2020, 03:36 PM)
Well lucky you. Because most people also had same issue

Source: https://twitter.com/air_selangor/with_replies
*
user posted image

Yeah, I am lucky.

My latest May 2020 bill is still zero as usual. laugh.gif
cikalakacikaci
post May 20 2020, 06:28 PM

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rumah aku takda bil air
meter pun tarak hahahahhah
SUSraynman
post May 20 2020, 06:29 PM

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QUOTE(cikalakacikaci @ May 20 2020, 06:28 PM)
rumah aku takda bil air
meter pun tarak hahahahhah
*
ohmy.gif

t3n
post May 21 2020, 07:12 PM

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WTF??
grixis
post May 21 2020, 07:14 PM

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ya man

mine increase 200%
ganz
post May 27 2020, 02:13 AM

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search for old post on syabas billing issue.. mine is increase from rm13 to RM80.need to complain since on march and april syabas only read the meter using estimation.. now they all lump usage under may.. hit rm2.00/m3 by 22m3
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post May 27 2020, 02:17 AM

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QUOTE(happyking4ever @ May 20 2020, 05:19 PM)
well since anyone can read the water meter, it is easy to see whether the meter used in the bill is accurate or not right? if meter reading is same as in the bill, that means the bill is accurate and water leakage might be the issue. if reading is not same as what is stated in the bill, that means the bill is based on estimate and charge correctly. and the beginning meter reading can be used to determine that water amount cover how many months of usage. just check previous bill to see if they tie.
*
This
mi-g
post May 27 2020, 02:25 AM

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mine from 0 (free) to RM7, then RM12, then RM20, latest RM23 rclxub.gif rclxub.gif

something wrong with their calculation
Ashadiya
post Jun 26 2020, 07:00 PM

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QUOTE(gugukrez @ May 20 2020, 03:11 PM)
user posted image
same case
*
Ok, u beat mine, urs 120, mine usage is 115
mickeysew814
post Jun 26 2020, 07:07 PM

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Waiting water bill subsidy ...
Ashadiya
post Jun 26 2020, 07:09 PM

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QUOTE(mickeysew814 @ Jun 26 2020, 07:07 PM)
Waiting water bill subsidy ...
*
Unforrunately water is not under federal but state n i dont see how selangor government gonna solve diz issue yet
tan_aniki
post Jul 23 2020, 12:38 PM

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actually the calculation is correct but the way they simply estimate is wrong

for example my bill in Mar, it is still 17m3 but Apr they estimate 6m3...
then May they come real reading 29m3...
by right Apr should be somewhere around 17-18m3 as you can see total from Apr and May is 35m3 but they charge extra on the 9m3 as over 20m3 got higher charge.

same thing happen again on Jun with estimation 12m3 and real reading on Jul with 28m3...
i ask them to get prorate over 2 months like tnb but don't want reply me...

 

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