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> Maxis postpaid international SMS, No SMS but Maxis charged me

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TSpetanipadi
post May 19 2020, 11:04 PM, updated 8 months ago

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May I know what type of SMS is this? I never subscribe to any SMS services. Plus I never received or replied any international SMS. Please help. I've been charged for 65 international SMS which I never received or replied.

This post has been edited by petanipadi: May 19 2020, 11:19 PM
Raymond T.
post Jul 18 2020, 12:33 AM

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QUOTE(petanipadi @ May 19 2020, 11:04 PM)
May I know what type of SMS is this? I never subscribe to any SMS services. Plus I never received or replied any international SMS. Please help. I've been charged for 65 international SMS which I never received or replied.
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What phone are you using ? If android maybe your phone infected by malware, sometimes they will copy your message and text to the hacker to obtain TAC etc
bsbg_0104 P
post Oct 19 2020, 05:58 PM

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QUOTE(Raymond T. @ Jul 18 2020, 12:33 AM)
What phone are you using ? If android maybe your phone infected by malware, sometimes they will copy your message and text to the hacker to obtain TAC etc
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Already reset phone and run antivirus. Still I'm being charge for international SMS. Is there any way to stop this?
Raymond T.
post Oct 21 2020, 09:06 PM

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QUOTE(bsbg_0104 @ Oct 19 2020, 05:58 PM)
Already reset phone and run antivirus. Still I'm being charge for international SMS. Is there any way to stop this?
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Better contact maxis to file dispute for the charges let them investigate

 

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