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 Online Shopping, Lazada Order Delayed? Not Sure.

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TSAir_Bender P
post May 16 2020, 03:06 PM, updated 4y ago

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Joined: May 2020
Hello Everyone,

I have bought an item from Lazada on 30/04/2020, and it said it had been picked up by logistic partner since 07/05/2020. I have no idea why my item is still stuck at the same stage (as shown in the image below), today is 16/5/2020. What should I do?

It stated its courier is LEL Express, which I tried to reach out through its website. The website only offered live chat, which is not helpful to track my item. I have no ideas when would I receive my item, as there were some buyers commented on the sellers page that they already received the same item and their purchase date is later than me. Should I wait some more?

The sellers are from China, I already chatted with them through Lazada, but didn't receive reply yet, only live chat.

https://pictr.com/images/2020/05/16/7PAiAV.md.jpg

 

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