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 Cannot create pdf for e statement

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TSkratosgrab
post May 13 2020, 10:05 AM, updated 6y ago

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when i use hotlink app to generate e statement. The error message pop up "cant create pdf file" after i successfully key in the TAC code. Any solution?
Matchy
post May 13 2020, 10:07 AM

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QUOTE(kratosgrab @ May 13 2020, 10:05 AM)
when i use hotlink app to generate e statement. The error message pop up "cant create pdf file" after i successfully key in the TAC code. Any solution?
*
Make sure the app have permission to access your storage.
Zot
post May 13 2020, 10:22 AM

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Probably font used is not installed on PC. Look for something that allow the used of system font if not available.
TSkratosgrab
post May 13 2020, 10:43 AM

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QUOTE(Matchy @ May 13 2020, 10:07 AM)
Make sure the app have permission to access your storage.
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already allowed storage but still cannot create pdf

QUOTE(Zot @ May 13 2020, 10:22 AM)
Probably font used is not installed on PC. Look for something that allow the used of system font if not available.
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im using mobile app and not a pc.
Matchy
post May 13 2020, 11:01 AM

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QUOTE(kratosgrab @ May 13 2020, 10:43 AM)
already allowed storage but still cannot create pdf
im using mobile app and not a pc.
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got try clear cache/data? for me it worked after I enabled the storage access.
TSkratosgrab
post May 13 2020, 01:24 PM

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QUOTE(Matchy @ May 13 2020, 11:01 AM)
got try clear cache/data? for me it worked after I enabled the storage access.
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try already but still cant.
sexualpower
post Feb 26 2021, 04:02 PM

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bro, i encounter this error: "Could not download PDF file. Please try again"

sad.gif

tried different app settings, can download pdf via other apps unsure.gif
life4
post Mar 20 2021, 03:50 PM

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QUOTE(kratosgrab @ May 13 2020, 10:05 AM)
when i use hotlink app to generate e statement. The error message pop up "cant create pdf file" after i successfully key in the TAC code. Any solution?
*
having the same problem. have you resolved it?
norizan
post May 5 2021, 03:50 PM

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QUOTE(life4 @ Mar 20 2021, 03:50 PM)
having the same problem. have you resolved it?
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https://selfserve.hotlink.com.my/ms/estatement

 

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