It is not my intention to boycott. I eat there many times and also using FoodPanda with same shop many times.. always okay until 11 May.
How to check?
After 1:30 hours when system still showing preparing food, I knew screw up as experienced it before.. But previous 2 negative experiences, they also refund without needing to do anything. But I was so hungry...
I found Grab and FoodPanda does not work well with McD... First, the delivery is uncertain... I had experienced more than an hour and later they canceled my order. And even if they work, past experiences need to wait for than 60 minutes. And I found my food was no more warm.
I suspect McD purposely do it as they have their own delivery team. Thus after repeating tested negative results with Grab and FoodPanda, I only use the McD original app. For lunch during MCP, the McD is amazingly fast as it is near to my house... latest 2 orders took less than 10 minutes arrived! I was shocked with the speed.
I found Burger King in Malaysia not nice at all, not to mention it is most expensive. If I am HQ from US, I will decided to shut the bussiness in Malaysia down as not spoilting its brand. So far I only take Burger king in area where long queue with other restaurants.. So far Burger King almost always no queue... and that's for a reason.
How you retrieve history? I only know how to do with Lazada. How about they modify the database? Too bad I did not screen capture the app as always showing preparing as  I did not expect any issues.