Wise (Transferwise) Malaysia Discussion, v1.0
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 Oct 20 2023, 08:19 PM
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#1
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Newbie
33 posts Joined: Feb 2014 
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Sorry for non-Wise relevant topic. Open RHB MCA recently and notice the rate are follow "Multi Currency Account/-i Counter Rate" instead of "Multi Currency Account/-i Debit Card Special Counter Rate*"
How we can change it? Request thru branch? Thanks. |
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Oct 21 2023, 10:21 AM
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#2
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Newbie
33 posts Joined: Feb 2014
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QUOTE(Steve78 @ Oct 21 2023, 12:52 AM) Where did you see the rate set to the counter rate? The Card Special Rate is always what you get online. If you're hoping for help with RHB MCA, don't count on it here, they blindly think Wise is always the best.    My online banking app show the rate is not following special counter rate. When enquiries thru RHB CS, they mention only applicable to over the counter. |
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 Oct 21 2023, 11:23 AM
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#3
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Newbie
33 posts Joined: Feb 2014
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QUOTE(Mr Gray @ Oct 21 2023, 10:35 AM) Do you have MCA Debit card? Special rate only applicable for those with MCA Debit card Do have the MCA debit card... but the rate remain as expensive once clicked in. Edit. I know. Just ignore the 4.95 rate, it will show correct rate once u select the USD. I also saw 4.95 initially, but it will be the cheaper exchange rate once I clicked usd. https://ibb.co/qnFFnwW https://ibb.co/Yb6McT9  Try mobile apps also showing the same. Seem may need to drop by branch to enquiries.  |
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Oct 22 2023, 07:43 AM
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#4
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Newbie
33 posts Joined: Feb 2014
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QUOTE(abcn1n @ Oct 21 2023, 02:42 PM) I think they did not link your MCA debit card. I remembered when I created mine, the officer says need to link the card or you won't get the special rate. You need to go to the branch for them to set it right. only 1 debit card. Maybe didn't linked properly causing the issue.BTW, do you now have only 1 debit card (ie MCA debit card now combined with ATM debit card). Officer told me that I had to combine them into 1 card abcn1n liked this post
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