I was trying to register yesterday and came across the same error ("Your user or phone number has been blocked from sending messages. If you believe this is a mistake, please contact us"). Did you manage to get it resolved? If yes, how did you get it resolved?

I used their contact form to send an email to customer support and I'm still waiting for their reply. I also tried calling their Malaysia phone number but the person told me only the email team can fix the issue.



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Update

Got an email reply after ~2.5 days and the issue was resolved for me (yay!)

p/s: I did get another email much earlier i.e. within 10 minutes or so after submitting the contact form. But it read like an automated reply. I did reply to that first email explaining that I tried calling them and the person on the phone couldn't resolve my issue.

This post has been edited by milo.dinosaur: Jan 14 2025, 12:20 AM