Hello guys, I just received my card which last 4 digit number is 5150. I have canceled this card and requested a new card because it has passed the delivery date and I did not expect the canceled card arrived to me. My newly requested card is 0328 and I have several transactions on it. May I know what should I do? I have already emailed Wise on this issue.

Hi guys, have anyone of you encountered account being deactivated? Idk why my account got deactivated, I send an email to the appeal team, said it would take up to 20 days to reply to me. Till now it's been 25 days and I didn't get any response from them. What are the other solutions besides emailing them?

I rmb that I have around 500 sgd inside.... I used that money to join shoe raffles like atmos, JD etc. Just solely for this purpose.

Yes, but it was last year. Had to send funds to my sis in US. After that, just joining raffles..

Lol, my account got deactivated more than a month. Email sent one month ago till now no feedback wtf wise. How hard is it for them to get back to me? There are funds inside my account....

Been a user with them since 2020, till recently wise deactivated my account.

May I know whom did you emailed to?

Anyone knows what is WISE exact customer service number?
I tried calling this number- +65 800 852 6985 multiple times, but it says not in service.

I need to call them something urgent..

Customer service full lol

This number doesn’t work at all.. called the whole full day yesterday. Kept saying no one is able to approach you right now , chose emergency service, got hung up lol

what you did before they deactivated your account? My account got deactivated and they asked me to email the appeal team, 2 months no reply from them lol. Their support number listed on the official website can't even get through...

20k is a lot thou

Hey there, is there any alternatives to wise that can hold multi-currencies like WISE? My wise account got deactivated nor I can open any account with them and their support doesn’t help.

Thanks a lot