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 Wise (Transferwise) Malaysia Discussion, v1.0

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Mr Gray
post Dec 10 2021, 01:51 AM

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QUOTE(Archemedia @ Nov 29 2021, 10:03 AM)
They said:

We are reaching out to you about your business account.

Please note that we are not able to support Wise account (multi currency balance) feature for companies in Malaysia just yet.

I think can use business account for TRANSFERS only. Just cannot hold any money inside your wise account...
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Can je. I have Wise Business Account. With balances in USD/EUR/SGD/MYR etc. My business is registered in Malaysia.

This post has been edited by Mr Gray: Dec 10 2021, 01:54 AM
Mr Gray
post Dec 10 2021, 01:35 PM

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QUOTE(Archemedia @ Dec 10 2021, 07:13 AM)
When did you register? Have you tried topping up and using the balance? or you only use for transfers directly
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Registered in 2019. Verified both business and personal last month, November 2021.

Can't topup directly in MYR into business account.

Need to topup MYR in personal account, then transfer to business account.

Or topup directly in other currencies (SGD, USD, EUR etc) into the business account. Can use Malaysian credit/debit card no problem. This way, charges are higher.

I haven't used it, because waiting for Wise to give my business debit card.

This post has been edited by Mr Gray: Dec 10 2021, 01:36 PM
Mr Gray
post Dec 10 2021, 01:38 PM

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QUOTE(iammyself @ Dec 10 2021, 12:51 PM)
How do you handle the tax accounting?

Do you just record the forex rate on the day of the transaction then convert to MYR on paper?
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Recorded in each respective currencies. Marked to market automatically by accounting software.
Mr Gray
post Dec 10 2021, 03:37 PM

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QUOTE(Archemedia @ Dec 10 2021, 03:00 PM)
I believe you are speaking hypothetically. You've never topped up your business balance or transfer to business balance before.

Yes you can topup the balance, but afterwards you will not have any buttons to transfer money out of your business account. They will only be able to refund you.
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Already topup, both from credit card in SGD. And from MYR in personal account to SGD in business account.

U mean send button? I just sent from business to personal account too. No issue.

Below is screenshot of my business account.

user posted image

This post has been edited by Mr Gray: Dec 10 2021, 03:38 PM
Mr Gray
post Dec 10 2021, 04:16 PM

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QUOTE(Ramjade @ Dec 10 2021, 04:13 PM)
How much to open a business account?
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RM120 for verification.
Mr Gray
post Jan 18 2022, 06:44 PM

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QUOTE(ahhazazi @ Jan 16 2022, 01:33 PM)
Thank you for the information. So I guess there is no need for me to change country yet because currently had both google pay and garmin pay working perfectly.

Thanks 👍
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How do you activate Garmin Pay with Wise card? I kept on getting error, your bank is not yet supported.
Mr Gray
post Jan 21 2022, 12:50 AM

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Been using this card for a few weeks. Still many terminal can't accept Wise on Paywave, need to insert pin. No such problem with other local cards.

Quite a hassle. Hmmm, better just use Malaysian issued debit/credit/prepaid card.
Mr Gray
post Jan 27 2022, 09:30 AM

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QUOTE(Davidtcf @ Jan 22 2022, 11:41 AM)
Anyone got transfer to wrong bank before? Did u manage to get back the money?

I was suppose to transfer to my SG CIMB but instead transferred to MY CIMB. It is my first time doing this transfer. I inserted my own name and SG CIMB bank account number. Funds still went through as Wise do not do any account number checking on their end.

Really frustrated now as wise don’t work on Saturday and Sunday. Haih all due to my stupidity didn’t check properly did the transfer too fast now regret. Should have checked YouTube properly on how to transfer from Local bank to Wise, then to SG CIMB before assuming.😢

Their multi currency feature confused me I went to put money in SGD wallet then thought money going out there will be to Singapore. Name of bank is CIMB Bernard but I still didn’t catch that mistake zzz.

Already called CIMB and logged ticket to Wise.
CIMB say bank should auto reject for this.. but I’m not sure now as they also told me there are CIMB bank loan accounts starting with number 1 (Singapore account number starts with 1). I wanted to ask them check if this account number exists in CIMB Malaysia but they tell me cannot.. due to customer privacy. F**k.🤬 now can only depend on Wise to help as I had attached transfer receipt.. And really hope CIMB MY there reject the transfer and bounce back to Wise.

Don’t be like me guys. Always double or triple check especially if first time transferring.😭
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Could you clarify if you transfer out SGD or MYR? If you transfer SGD, automatically, you could only select Singapore’s banks.

Or did you transfer MYR to CIMB Malaysia, but you inserted CIMB SG account number? If this is the case, you could just do instant transfer (say RM1, from any of your existing Malaysian bank) to this account number to see if the same number, exist in CIMB Malaysia.

If the account number existed, it is probably owned by someone else, but you will know the account holder name, and proceed to report this to cimb to get your money back.

if the account number didnt exist, by right, the transaction should be reversed and you should get your money back.

I have a suspicion that your SG account number, the same number also exist in Malaysia. Hence that is why the transaction was successful in wise.

As mentioned by other forumers, CIMB registered name in Singapore is CIMB Bank Berhad.

Could you show the screenshot showing the transfer is successful?

This post has been edited by Mr Gray: Jan 27 2022, 09:31 AM
Mr Gray
post Jan 27 2022, 12:02 PM

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QUOTE(Davidtcf @ Jan 27 2022, 09:41 AM)
I see.. means I sent it to CIMB SG to my SG account number.
I selected my SGD wallet earlier, selected local bank tab > then chose CIMB Bank Berhard, then transfer out.. just that if compare to the below video, Ziet's video has more steps in it:



The transfer might have missed a few steps, thats why so many days already also CIMB didn't contact me. Ziet mention first transfer using Wise is still working:



I followed the second video without referring to the first video on the exact steps. That's why end up can transfer wrong. Haih what a mess.
now just hoping SG CIMB can trace the money...  cry.gif
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I'm sorry, I still didn't quite understand where is the wrong step?

I'm still not sure if you send out SGD or MYR.

The transaction pages as the images that I've attached below would help to verify.

user posted image
user posted image

This post has been edited by Mr Gray: Jan 27 2022, 12:04 PM
Mr Gray
post Jan 27 2022, 12:13 PM

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QUOTE(Davidtcf @ Jan 27 2022, 12:05 PM)
resolved already money is in my SG CIMB.. I did not realize it coz account not yet activated couldn't see.
Called CIMB SG they confirmed with me the money is there.  smile.gif
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Haha LOL that's why. Normal account, can immediately see if the money already

It's just because your account not activated yet. Hence cannot see the money in there.

This post has been edited by Mr Gray: Jan 27 2022, 12:19 PM
Mr Gray
post Jan 30 2022, 12:36 PM

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QUOTE(nate_nightroad @ Jan 27 2022, 10:42 PM)
So the wise card's paywave is a hit or miss thing..some terminal can detect, some cannot…wtf, my card broken or what?
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The reason why I think it's still best to use Malaysian debit/credit card for wave transactions in Malaysia.

Sometimes use Wise card can wave, sometimes have to use pin, so leceh.
Mr Gray
post Jun 5 2022, 03:38 PM

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QUOTE(PowderBug @ May 31 2022, 09:39 PM)
Went to a lot of shops, all declined. Where can I use it in KL/Selangor to activate it?
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Pretty much unusable in so many shops in Malaysia.

I'd rather use MAE Card/OCBC debit card/bigpay. All zero markup, accepted everywhere I've tested so far.
Mr Gray
post Jun 23 2022, 08:47 PM

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QUOTE(jonoave @ Jun 20 2022, 11:10 PM)
I got my Transferwise card when i was in Germany (so not from Malaysia).

Contactless works where it's accepted, though i think you need to activate the card first with a chip transaction.

But I rarely use it, since I link it to Google pay for contactless when I need to use it.

Still can't believe no Google Pay yet in Malaysia.
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it works perfectly fine on chip transaction. that’s what i thought too. but paywave transactions kept on failing after that. then tried pin again, no problem. so yeah dont know what is the real issue with paywave on wise.

just keep it in the drawer for now. very inconvenient to insert pin all the time
Mr Gray
post Nov 22 2022, 10:42 PM

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QUOTE(kelvinjohn @ Nov 22 2022, 06:41 PM)
I have this contactless issue too and WISE can't resolve the issue.

I think certain terminals are blocking Visa contactless payment, especially Maybank payment terminals. These terminals are exclusive for MyDebit (Bank Negara) contactless payment, issued by local banks/finance companies.

PIN payments works all the time with WISE.

WISE wasn't helpful in resolving this...... They blamed on everything..for example I should contact the payment merchant...they also said my new card has malfuntioned...etc....I lazy to follow up already. ranting.gif
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Contactless problem with wise affects all in Malaysia I guess. I also have the same problem.

Can't be bothered to complain to wise if they're not willing to acknowledge the problem.

Plus there are many other cards which offer good FX rate with no markup like wise.

Eg

OCBC 365 credit card (the best for foreign usage, zero markup, with 0.5% unlimited cashback)
Bigpay prepaid card (second best)
Hong Leong I'm card.


Mr Gray
post Nov 23 2022, 11:56 PM

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QUOTE(Koranshita @ Nov 23 2022, 09:42 PM)
wise cant top up with CC?
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Can. But you need to topup in foreign currency. and there will be extra charge

Example, topup SGD with Malaysian credit card

Topup myr with credit card is not allowed.
Mr Gray
post Nov 24 2022, 07:26 AM

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QUOTE(touristking @ Nov 24 2022, 07:22 AM)
May I ask. OCBC 365 has zero markup, does it has transaction fees?

What other cards give higher overseas spending cash back?
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No transaction fees
Mr Gray
post Nov 24 2022, 12:01 PM

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QUOTE(Koranshita @ Nov 24 2022, 11:52 AM)
then i will kena exchange bank rate dy right
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If I remember correctly about 2.5% or thereabout
Mr Gray
post Nov 30 2022, 10:22 AM

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QUOTE(Koranshita @ Nov 24 2022, 11:52 AM)
then i will kena exchange bank rate dy right
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As long as you use Malaysian credit card with zero FX markup like OCBC 365 or HLB I'm card then no FX charge from bank.

But wise will impose some admin charge. I recently topped up SGD200 with MY credit card, got charged SGD7.74. So about 3.87% admin charge by wise.
Mr Gray
post Jan 19 2023, 04:20 PM

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QUOTE(JungWoo @ Jan 19 2023, 03:50 PM)
guys im traveling abroad and looking for best card to spend oversea, like hotel, dinning, shopping etc.
currently the choices are Wise, Big Pay, T&G Visa. Which one is your choice and why?
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SCB Jumpstart debit card is the best, FX rate much better than even bigpay. https://www.sc.com/my/saadiq/deposits/jumpstart/

Don't use wise, stupid card, cannot use wave all the time. bangwall.gif

This post has been edited by Mr Gray: Jan 19 2023, 04:21 PM
Mr Gray
post Jan 19 2023, 07:07 PM

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QUOTE(xander2k8 @ Jan 19 2023, 05:50 PM)
Wise and BigPay gives you better value while TNG Visa be prepared to pay 2% spread 🤦‍♀️
SCB is not as cheap as what you think as you’re paying SCB FX rate not market live rates hence 2% incurred 🤦‍♀️

It is only good for overseas ATM Cash withdrawal via MasterCard/Cirrus with no bank charges
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Err. It is 0%. I'm using it. U can calculate the exchange rate

user posted image

user posted image

This post has been edited by Mr Gray: Jan 19 2023, 07:10 PM

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