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 Foodpanda keeps on cancelling my order

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TSdopamine
post Apr 30 2020, 10:38 AM, updated 6y ago

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Foodpanda keeps on cancelling my order.
I choose to pick up but last min order cancelled.
Foodpanda said is restaurant problem.
If is restaurant problem, why Foodpanda still upload them in their menu?
TSdopamine
post Apr 30 2020, 10:50 AM

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QUOTE(gashout @ Apr 30 2020, 10:44 AM)
Those that got canceled are those small businesses. Which have varying operation hours etc or they're in dispute with fp on payment terms etc I think.

If you order big companies like fast food chain I doubt there's any problem.

But the good thing is any cancellation the refund is rather fast. 2 days for my case. But you do get frustrated as you've been waiting for that food to arrive.
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Yes, so far never received cancellation from KFC and Starbuck.
Yang kena multiple cancellation is from chatime and local cafe.
TSdopamine
post Apr 30 2020, 10:52 AM

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QUOTE(ymc2303 @ Apr 30 2020, 10:47 AM)
why need keep order from same restaurant that keep cancel order?
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I complained Foodpanda and they feedback maybe due to technical issue or what.
So i tried to re-order after 20 mins pun kena cancelled.
TSdopamine
post Apr 30 2020, 05:21 PM

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QUOTE(reed90 @ Apr 30 2020, 12:48 PM)
what time u order?

if u order last minute, or the restaurant is too busy to prepare your order, they would cancel it.

kena last time w pizza hut.

since with MCO they need to close early, so if overload of orders they gonna cancel some
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This happened when i used the jombreakfast promo code.
I kena my area chatime cancelled my order 3 times.
Another case is local cafe, i checked with foodpanda they said the cafe cancelled my order, then i whatapps the cafe they said never received my order, then i showed them foodpanda cancellation email, the cafe said was line problem. All pushed to each other.

 

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