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 Foodpanda keeps on cancelling my order

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TSdopamine
post Apr 30 2020, 10:38 AM, updated 6y ago

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Foodpanda keeps on cancelling my order.
I choose to pick up but last min order cancelled.
Foodpanda said is restaurant problem.
If is restaurant problem, why Foodpanda still upload them in their menu?
Baconateer
post Apr 30 2020, 10:39 AM

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Boom Mortar
post Apr 30 2020, 10:39 AM

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post Apr 30 2020, 10:40 AM

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post Apr 30 2020, 10:41 AM

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gashout
post Apr 30 2020, 10:44 AM

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Those that got canceled are those small businesses. Which have varying operation hours etc or they're in dispute with fp on payment terms etc I think.

If you order big companies like fast food chain I doubt there's any problem.

But the good thing is any cancellation the refund is rather fast. 2 days for my case. But you do get frustrated as you've been waiting for that food to arrive.


ymc2303
post Apr 30 2020, 10:47 AM

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why need keep order from same restaurant that keep cancel order?
Matchy
post Apr 30 2020, 10:48 AM

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QUOTE(dopamine @ Apr 30 2020, 10:38 AM)
Foodpanda keeps on cancelling my order.
I choose to pick up but last min order cancelled.
Foodpanda said is restaurant problem.
If is restaurant problem, why Foodpanda still upload them in their menu?
*
same restaurant or different restaurant?
soulz69
post Apr 30 2020, 10:49 AM

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sebab rugi.
mu beli banyak sangat diskaun.
s@ni
post Apr 30 2020, 10:49 AM

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QUOTE(dopamine @ Apr 30 2020, 10:38 AM)
Foodpanda keeps on cancelling my order.
I choose to pick up but last min order cancelled.
Foodpanda said is restaurant problem.
If is restaurant problem, why Foodpanda still upload them in their menu?
*
bulan puasa bang... maybe kedai tu tak update working hours during ramadhan.
TSdopamine
post Apr 30 2020, 10:50 AM

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QUOTE(gashout @ Apr 30 2020, 10:44 AM)
Those that got canceled are those small businesses. Which have varying operation hours etc or they're in dispute with fp on payment terms etc I think.

If you order big companies like fast food chain I doubt there's any problem.

But the good thing is any cancellation the refund is rather fast. 2 days for my case. But you do get frustrated as you've been waiting for that food to arrive.
*
Yes, so far never received cancellation from KFC and Starbuck.
Yang kena multiple cancellation is from chatime and local cafe.
pretty23
post Apr 30 2020, 10:50 AM

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TSdopamine
post Apr 30 2020, 10:52 AM

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QUOTE(ymc2303 @ Apr 30 2020, 10:47 AM)
why need keep order from same restaurant that keep cancel order?
*
I complained Foodpanda and they feedback maybe due to technical issue or what.
So i tried to re-order after 20 mins pun kena cancelled.
ymc2303
post Apr 30 2020, 10:55 AM

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QUOTE(dopamine @ Apr 30 2020, 10:52 AM)
I complained Foodpanda and they feedback maybe due to technical issue or what.
So i tried to re-order after 20 mins pun kena cancelled.
*
mostly vendor (restaurant) issue. they cancel even if you see 'preparing' status..
Ron2828
post Apr 30 2020, 10:57 AM

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Tell us what you order, we can try and see if got cancelled or not
gashout
post Apr 30 2020, 10:58 AM

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QUOTE(ymc2303 @ Apr 30 2020, 10:55 AM)
mostly vendor (restaurant) issue. they cancel even if you see 'preparing' status..
*
this is a real disappointment when your belly is expecting some good food

Starbucki
post Apr 30 2020, 10:58 AM

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2020 and still using foodpanda?
y500
post Apr 30 2020, 11:03 AM

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QUOTE(Starbucki @ Apr 30 2020, 10:58 AM)
2020 and still using foodpanda?
*
user posted image

jombreakfast foodpanda self pick up, cheap yo !

user posted image
Tongkat Ali
post Apr 30 2020, 11:04 AM

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QUOTE(y500 @ Apr 30 2020, 11:03 AM)
user posted image

jombreakfast foodpanda self pick up, cheap yo !

user posted image
*
Jombreakfast hari ni last kan? Ke esok ada lagi?
MichaelJohn
post Apr 30 2020, 11:04 AM

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QUOTE(dopamine @ Apr 30 2020, 10:38 AM)
Foodpanda keeps on cancelling my order.
I choose to pick up but last min order cancelled.
Foodpanda said is restaurant problem.
If is restaurant problem, why Foodpanda still upload them in their menu?
*
Happened to me a few times

and one day decided to visit that restaurant, when I reached there, the shop seems closed.

So it's probably foodpanda automatically cancelling your order when the restaurant doesn't accepts it or something
y500
post Apr 30 2020, 11:06 AM

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QUOTE(Tongkat Ali @ Apr 30 2020, 11:04 AM)
Jombreakfast hari ni last kan? Ke esok ada lagi?
*
esok ada lagi, 9am-11am
Tongkat Ali
post Apr 30 2020, 11:07 AM

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QUOTE(y500 @ Apr 30 2020, 11:06 AM)
esok ada lagi, 9am-11am
*
Sampai bila?
y500
post Apr 30 2020, 11:08 AM

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QUOTE(Tongkat Ali @ Apr 30 2020, 11:07 AM)
Sampai bila?
*
hmm idk, up to foodpanda.. unsure.gif
UpsideDownYeah
post Apr 30 2020, 11:10 AM

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jombreakfast by 930 habis . Jilake betul
drowning
post Apr 30 2020, 11:12 AM

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QUOTE(MichaelJohn @ Apr 30 2020, 11:04 AM)
Happened to me a few times

and one day decided to visit that restaurant, when I reached there, the shop seems closed.

So it's probably foodpanda automatically cancelling your order when the restaurant doesn't accepts it or something
*
Most probably restaurant kolos but owner forget to change status in Panda app.
party
post Apr 30 2020, 11:13 AM

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QUOTE(Boom Mortar @ Apr 30 2020, 10:39 AM)
user face problem
*
dadurtyz
post Apr 30 2020, 11:38 AM

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QUOTE(Starbucki @ Apr 30 2020, 10:58 AM)
2020 and still using foodpanda?
*
Then use what?
Starbucki
post Apr 30 2020, 11:56 AM

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QUOTE(dadurtyz @ Apr 30 2020, 11:38 AM)
Then use what?
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PM kan dah cakap grab
James1983
post Apr 30 2020, 12:01 PM

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Ayam already boycott Foodpanda many years ago, horrible service
annoymous1234
post Apr 30 2020, 12:05 PM

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QUOTE(y500 @ Apr 30 2020, 11:06 AM)
esok ada lagi, 9am-11am
*
today last la
y500
post Apr 30 2020, 12:06 PM

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QUOTE(annoymous1234 @ Apr 30 2020, 12:05 PM)
today last la
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ah..no more jombreakfast tomorrow? bye.gif
y500
post Apr 30 2020, 12:07 PM

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QUOTE(Tongkat Ali @ Apr 30 2020, 11:07 AM)
Sampai bila?
*
QUOTE(annoymous1234 @ Apr 30 2020, 12:05 PM)
today last la
*
no more jombreakfast bye.gif
saffront
post Apr 30 2020, 12:38 PM

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Foodpanda sucks why use
akagidemon
post Apr 30 2020, 12:40 PM

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grabfood also the same. ordered 2 hours earlier, then 30 minutes before delivery time restaurant canceled my order.

sonow i know i will boycott the restaurant. i put my order 2 hours before at 3pm and they canceled it at 530pm. if you have a large amount of order coming in at 5pm time then why did the restaurant canceled my order.

simple management also cannot do so ur not getting my patronage anymore.
Tongkat Ali
post Apr 30 2020, 12:45 PM

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QUOTE(annoymous1234 @ Apr 30 2020, 12:05 PM)
today last la
*
Proof?
reed90
post Apr 30 2020, 12:48 PM

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QUOTE(dopamine @ Apr 30 2020, 10:38 AM)
Foodpanda keeps on cancelling my order.
I choose to pick up but last min order cancelled.
Foodpanda said is restaurant problem.
If is restaurant problem, why Foodpanda still upload them in their menu?
*
what time u order?

if u order last minute, or the restaurant is too busy to prepare your order, they would cancel it.

kena last time w pizza hut.

since with MCO they need to close early, so if overload of orders they gonna cancel some
annoymous1234
post Apr 30 2020, 12:51 PM

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QUOTE(Tongkat Ali @ Apr 30 2020, 12:45 PM)
Proof?
*
U go ask CS
gonfeeces
post Apr 30 2020, 12:55 PM

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Tongkat Ali
post Apr 30 2020, 02:04 PM

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QUOTE(annoymous1234 @ Apr 30 2020, 12:51 PM)
U go ask CS
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Do you ask them? I shy
TSdopamine
post Apr 30 2020, 05:21 PM

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QUOTE(reed90 @ Apr 30 2020, 12:48 PM)
what time u order?

if u order last minute, or the restaurant is too busy to prepare your order, they would cancel it.

kena last time w pizza hut.

since with MCO they need to close early, so if overload of orders they gonna cancel some
*
This happened when i used the jombreakfast promo code.
I kena my area chatime cancelled my order 3 times.
Another case is local cafe, i checked with foodpanda they said the cafe cancelled my order, then i whatapps the cafe they said never received my order, then i showed them foodpanda cancellation email, the cafe said was line problem. All pushed to each other.

 

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