How old is ur chair? This is totally unacceptable kind of quality for this price of 500 sgd.

Holy crap! I thought i was the only one

I had the worst experience with them so far

i first bought the omega series like 4-5 years ago, all was fine and dandy. The problem started 3 years ago (only use for 2 years), the seating area started to crack, i emailed them and they said the leather is showing wear and tear and due to high humidity (eg sweating or atmosphere). They advise me to wipe the chair dry after every end of the day.

Look, i am not going to manage the chair, for the price i am paying i assume the chair would be high quality and doesnt need micromanaging from my part. And they are a singapore company, how much of an atmospheric difference do we have? Both malaysia and singapore have more or less the same humidity, and i doubt singaporeans would experience something different from us.

Ok, i though to myself and gave them another chance. I said why dont i get the seating area replaced. They even gave me a discount. A few days later i got the seat, to my horror they sent the wrong color. I was bloody furious at that point. I demanded for a correct color, and it was sent after a few days. And it took them 2 long months to have the wrong chair collected, after i threaten them that i would throw the seat out as my house is not their warehouse.

A few weeks ago, the back rest area leather is starting to peel off! FML! And now the seating area is also peeling off, which i replaced like a year and a half ago....

I am not giving them another chance after seeing that you guys are having the same trouble

Bad customer service
Bad quality products

I feel like setting the chair on fire and take a video and send to them...that’s who upset i am with them.