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> Secretlab chair owner, how’s your chair holding up, Secretlab chair experience after 1 year

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TSnkte5207
post Apr 29 2020, 06:52 PM, updated 7 months ago

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Hi guys, just wanna check with you guys. How’s your chair pu leather holding up after 1 or 2 years?
This is mine after 1 year 10 months, it started with some fine crack. As shown in picture below.

user posted image
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After another 6 months(2 year 5 months), this is what it look like now.

user posted image
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I am quite sure, i am not the only one right? Kindly share your experience here. Cheers.
cdspins
post Apr 29 2020, 06:55 PM

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How much is your investment cost? so shelf life is like 3 years?
sunami
post Apr 29 2020, 06:59 PM

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if it peels off..
that is not a genuine leather..
most probably pu or pvc..
how much is the chair?

This post has been edited by sunami: Apr 29 2020, 07:00 PM
kelvinfixx
post Apr 29 2020, 07:01 PM

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it is pvc
kurangak
post Apr 29 2020, 07:02 PM

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faux leather. wat u expect?


TSnkte5207
post Apr 29 2020, 07:05 PM

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QUOTE(sunami @ Apr 29 2020, 06:59 PM)
if it peels off..
that is not a genuine leather..
most probably pu or pvc..
how much is the chair?
*
This is secretlab chair. 500sgd u talking about LOL
TSnkte5207
post Apr 29 2020, 07:05 PM

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QUOTE(cdspins @ Apr 29 2020, 06:55 PM)
How much is your investment cost? so shelf life is like 3 years?
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500sgd for less than 2 years. What a sh!t right.
precept66
post Apr 29 2020, 07:06 PM

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PU chair does not last long if you spend lots of time on it. Consider getting better leather ones.
TSnkte5207
post Apr 29 2020, 07:07 PM

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QUOTE(kurangak @ Apr 29 2020, 07:02 PM)
faux leather. wat u expect?
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Lol buy the lesson with 500sgd. Prime pu leather. Better off with a rm200 chair. And the pvc also never peel off after years, just that the comfort part cannot compete.
lolzcalvin
post Apr 29 2020, 07:08 PM

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QUOTE(sunami @ Apr 29 2020, 06:59 PM)
if it peels off..
that is not a genuine leather..
most probably pu or pvc..
how much is the chair?
*
secretlab edy advertised as PU leather..TS also mentioned PU leather in the post..just that secretlab has advertised their PU leather's durability to be 'vigorously tested through 200,000 flexing and abrasion resistance test cycles'..

unfortunately, vigorous testing can't beat real world usage, PU leather is polymer leatherette after all
TSnkte5207
post Apr 29 2020, 07:08 PM

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QUOTE(precept66 @ Apr 29 2020, 07:06 PM)
PU chair does not last long if you spend lots of time on it. Consider getting better leather ones.
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Ya they expect u to wipe the chair everytime u use it. As if you're owning a pet than a pathetic chair.
TSnkte5207
post Apr 29 2020, 07:09 PM

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QUOTE(lolzcalvin @ Apr 29 2020, 07:08 PM)
secretlab edy advertised as PU leather..TS also mentioned PU leather in the post..just that secretlab has advertised their PU leather's durability to be 'vigorously tested through 200,000 flexing and abrasion resistance test cycles'..

unfortunately, vigorous testing can't beat real world usage, PU leather is polymer leatherette after all
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Ya, 500sgd for this I think we do have way better option than this. Regret spending on this sh!t.
sunami
post Apr 29 2020, 07:11 PM

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QUOTE(nkte5207 @ Apr 29 2020, 08:05 PM)
This is secretlab chair. 500sgd u talking about LOL
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QUOTE(lolzcalvin @ Apr 29 2020, 08:08 PM)
secretlab edy advertised as PU leather..TS also mentioned PU leather in the post..just that secretlab has advertised their PU leather's durability to be 'vigorously tested through 200,000 flexing and abrasion resistance test cycles'..

unfortunately, vigorous testing can't beat real world usage, PU leather is polymer leatherette after all
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sorry...i dont know the brand..i used office chairs...
for 500 sgd...i can buy a good genuine leather chair i guess...
zemega
post Apr 29 2020, 07:12 PM

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After some time, you can scrape off all the poly stuff, leaving you with just a cotton chair, or what's left from the bonding material from the PU leather. You can accelerate the decaying process by leaving in the sun.

At that point, you can just either leave it be as a cotton chair, or buy some real leather and glue it to the chair. Based on picture 5, there's a high chance that the bonding material from the original PU leather is enough to be bonded to new original leather.
TSnkte5207
post Apr 29 2020, 07:14 PM

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QUOTE(sunami @ Apr 29 2020, 07:11 PM)
sorry...i dont know the brand..i used office chairs...
for 500 sgd...i can buy a good genuine leather chair i guess...
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That's why.. lol expensive lesson.
TSnkte5207
post Apr 29 2020, 07:15 PM

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QUOTE(zemega @ Apr 29 2020, 07:12 PM)
After some time, you can scrape off all the poly stuff, leaving you with just a cotton chair, or what's left from the bonding material from the PU leather. You can accelerate the decaying process by leaving in the sun.

At that point, you can just either leave it be as a cotton chair, or buy some real leather and glue it to the chair. Based on picture 5, there's a high chance that the bonding material from the original PU leather is enough to be bonded to new original leather.
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Wa this sounds legit. Ok will see how once the [email protected] drop off totally.
zemega
post Apr 29 2020, 07:22 PM

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QUOTE(nkte5207 @ Apr 29 2020, 07:15 PM)
Wa this sounds legit. Ok will see how once the [email protected] drop off totally.
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Its legit, I got an old chair, the PU starts peeling off, after some time the PU all brittle, I just scrapped them off. Still got a nice cotton bonding layer underneath. I just use it as it is. Don't force scrape them or you'll risk the underlying bonding material to rip off as well.

By the way, I don't know what's the bonding material for the PU leather on your chair. It could be thick, it could be thin. Its good if its thick.

You can get leathers from Mega Leather Shop. You can go for new one, or you can go for the leftover stock (cheap old stuff). But real leather don't disintegrate like PU leather does, so its okay to go for that if you don't mind the cosmetics. You gotta to DIY it yourself though.
sunami
post Apr 29 2020, 07:32 PM

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QUOTE(nkte5207 @ Apr 29 2020, 08:14 PM)
That's why.. lol expensive lesson.
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i think you can bring it to custom shop that fix it instead of change a new one if the cushion is still good?
Cap Jones
post Apr 29 2020, 07:35 PM

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DONT FALL FOR CONTREPRENEUR ,
SELLING GAMING TITLE TO EVERYTHING.
TSnkte5207
post Apr 29 2020, 08:25 PM

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QUOTE(Cap Jones @ Apr 29 2020, 07:35 PM)
DONT FALL FOR CONTREPRENEUR ,
SELLING GAMING TITLE TO EVERYTHING.
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Totally 100% agreed. Fell for it already. Hahaha.
TSnkte5207
post Apr 29 2020, 08:32 PM

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QUOTE(sunami @ Apr 29 2020, 07:32 PM)
i think you can bring it to custom shop that fix it instead of change a new one if the cushion is still good?
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Ya plan to do that. Thanks for the suggestion
Matchy
post Apr 29 2020, 09:04 PM

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I think genuine leather also can crack if it is not properly taken care of.
sunami
post Apr 30 2020, 09:38 AM

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QUOTE(Matchy @ Apr 29 2020, 10:04 PM)
I think genuine leather also can crack if it is not properly taken care of.
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crack yes...but it wont peel off...
leather you have to put leather conditioner to maintain it so that it will last longer...
Barricade
post Apr 30 2020, 09:43 AM

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Funny thing is a lot of people with this problem post their chair picture on secretlab facebook. They deleted it immediately. Looks like they don't want the world to see the quality of their shit chair.
TSnkte5207
post Apr 30 2020, 09:44 AM

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QUOTE(sunami @ Apr 30 2020, 09:38 AM)
crack yes...but it wont peel off...
leather you have to put leather conditioner to maintain it so that it will last longer...
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I dont think any leather will crack after less than 2 years.. it is just pure low quality of item with hefty price tag.
Duckies
post Apr 30 2020, 09:44 AM

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I am using Omega one, still holding up well after 2 years. Very satisfied so far.
TSnkte5207
post Apr 30 2020, 09:46 AM

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QUOTE(Barricade @ Apr 30 2020, 09:43 AM)
Funny thing is a lot of people with this problem post their chair picture on secretlab facebook. They deleted it immediately. Looks like they don't want the world to see the quality of their shit chair.
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I leave mine there. And i see alot of “supporter” posting the good of the chair, i think its paid “supporter”. This company is a scam in my opinion, should have spent the 500sgd elsewhere to get a better quality chair.
TSnkte5207
post Apr 30 2020, 09:48 AM

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QUOTE(Duckies @ Apr 30 2020, 09:44 AM)
I am using Omega one, still holding up well after 2 years. Very satisfied so far.
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What do u do to preserve the fragile paper like so call leather?
Duckies
post Apr 30 2020, 09:52 AM

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QUOTE(nkte5207 @ Apr 30 2020, 09:48 AM)
What do u do to preserve the fragile paper like so call leather?
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Not sure man. I sit like normal only but sometimes I sit on it shirtless. Maybe my sweat is the natural conditioner? biggrin.gif

Another reason could be that I usually only sit like 4-5 hours a day instead of long time daily because weekdays have to go work and after work usually also lepak outside.
sunami
post Apr 30 2020, 09:54 AM

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QUOTE(nkte5207 @ Apr 30 2020, 10:44 AM)
I dont think any leather will crack after less than 2 years.. it is just pure low quality of item with hefty price tag.
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agree....really ripoff

QUOTE(nkte5207 @ Apr 30 2020, 10:46 AM)
I leave mine there. And i see alot of “supporter” posting the good of the chair, i think its paid “supporter”. This company is a scam in my opinion, should have spent the 500sgd elsewhere to get a better quality chair.
*
Mine to share what so special about this chair? sorry..im not fancy on gaming chair?
it that really comfortable?

Jenn77
post Apr 30 2020, 10:40 AM

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friends also ask me look into this brand. was lookin at the ikea markus chair (PU) seat. concern is non ac room. anyway i feel PU or fabric, hot weather also sweat like mad. but curious why the PU start to peel off after 2 years.

slaveone
post Apr 30 2020, 10:47 AM

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QUOTE(Jenn77 @ Apr 30 2020, 10:40 AM)
friends also ask me look into this brand. was lookin at the ikea markus chair (PU) seat. concern is non ac room. anyway i feel PU or fabric, hot weather also sweat like mad. but curious why the PU start to peel off after 2 years.
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depending on your usage. also that's why secretlab also sells the leather cleaner

https://my.secretlab.co/products/leather-cleaner

dont matter how much you paid for it, you still need to do maintenance to keep it last longer
KcX35
post Apr 30 2020, 10:48 AM

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used for 4 years basically 2-3rd year onward the sitting start to peel off edi
edmund_yung
post Apr 30 2020, 11:08 AM

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I wonder how does it compared to the 150 SGD IKEA Markus
Jenn77
post Apr 30 2020, 11:11 AM

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QUOTE(edmund_yung @ Apr 30 2020, 11:08 AM)
I wonder how does it compared to the 150 SGD IKEA Markus
*
same here. not planning to pay more than rm500 for it. i'm just deciding if fabric/PU seat is better. dry.gif
TSnkte5207
post Apr 30 2020, 11:39 AM

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QUOTE(Jenn77 @ Apr 30 2020, 10:40 AM)
friends also ask me look into this brand. was lookin at the ikea markus chair (PU) seat. concern is non ac room. anyway i feel PU or fabric, hot weather also sweat like mad. but curious why the PU start to peel off after 2 years.
*
To be frank the chair is ok in terms of comfort for long hours.But quality of leather is just sub par. I tried ikea markus chair, I find it very comfortable as well as the lumbar support is good. But never sit it for long hours. If u ask me, NO, DO NOT GET THE SECRETLAB CHAIR. 500sgd doesn't justify the quality u get. IKEA markus chair is only less than half the price.
TSnkte5207
post Apr 30 2020, 11:39 AM

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QUOTE(Jenn77 @ Apr 30 2020, 11:11 AM)
same here. not planning to pay more than rm500 for it. i'm just deciding if fabric/PU seat is better. dry.gif
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Please do not try pu leather lol. Go for fabric if u need.
mADmAN
post Apr 30 2020, 11:45 AM

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bring the chair to a car upholstery shop... ask them to change the pu leather to recaro fabric... will probably be more durable, better beathability and maybe even more comfortable.

if ur near selayang, prinz auto has a thread here on LYN which you can search for.

saw their workmanship on a friends sparco bucket seats and its damn nice.
Jenn77
post Apr 30 2020, 01:57 PM

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QUOTE(nkte5207 @ Apr 30 2020, 11:39 AM)
Please do not try pu leather lol. Go for fabric if u need.
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thanks for sharing. will order fabric. earlier thought the other materials like handrest frame was different material, then read carefully its the same price different because of PU vs Fabric. smile.gif
kevinlim001
post Apr 30 2020, 02:03 PM

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QUOTE(Jenn77 @ Apr 30 2020, 01:57 PM)
thanks for sharing. will order fabric. earlier thought the other materials like handrest frame was different material, then read carefully its the same price different because of PU vs Fabric.  smile.gif
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yea i am also looking for this brand but the flanking issue seems common.. it may last longer if it being placed in a 24x7 ac room. Fabric which is more exp seems to be a better choice.Not sure if there's any noble chair user here can comment about. Noblechair often being taken as the competitor for secret lab

This post has been edited by kevinlim001: Apr 30 2020, 02:04 PM
lolzcalvin
post Apr 30 2020, 03:04 PM

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im also eyeing on the fabric version..pretty much the same applied to headsets. all my previous earcups with leatherette got torn asf, threw them away and now I settled myself with steelseries arctis which comes with airweave fabric earcups.
Jenn77
post Apr 30 2020, 03:11 PM

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QUOTE(kevinlim001 @ Apr 30 2020, 02:03 PM)
yea i am also looking for this brand but the flanking issue seems common.. it may last longer if it being placed in a 24x7 ac room. Fabric which is more exp seems to be a better choice.Not sure if there's any noble chair user here can comment about. Noblechair often being taken as the competitor for secret lab
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fabric cheaper bro.
KcX35
post Apr 30 2020, 04:53 PM

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QUOTE(lolzcalvin @ Apr 30 2020, 03:04 PM)
im also eyeing on the fabric version..pretty much the same applied to headsets. all my previous earcups with leatherette got torn asf, threw them away and now I settled myself with steelseries arctis which comes with airweave fabric earcups.
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leather cups not really an issue though, u can replace it easily but the chairs are a huge issue, they don't sell a 'replacement' lol

This post has been edited by KcX35: Apr 30 2020, 05:39 PM
Death Wings
post Apr 30 2020, 05:00 PM

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using China fabric gaming chair, cause the PU leather ones look cheap.

holding up well, comfort wise friend said not much diff vs his secret lab and cost about 600, no regrets
TSnkte5207
post Apr 30 2020, 06:32 PM

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QUOTE(mADmAN @ Apr 30 2020, 11:45 AM)
bring the chair to a car upholstery shop... ask them to change the pu leather to recaro fabric... will probably be more durable, better beathability and maybe even more comfortable.

if ur near selayang, prinz auto has a thread here on LYN which you can search for.

saw their workmanship on a friends sparco bucket seats and its damn nice.
*
Thanks for the suggestion. Will look for it after mco
TSnkte5207
post Apr 30 2020, 06:34 PM

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QUOTE(Jenn77 @ Apr 30 2020, 03:11 PM)
fabric cheaper bro.
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Secret lab selling fabric version at more expensive price than 500sgd. Ard 550 to 600sgd if not mistaken. Lol major RIP off
kevinlim001
post May 1 2020, 12:23 AM

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QUOTE(Jenn77 @ Apr 30 2020, 03:11 PM)
fabric cheaper bro.
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let me know if u can get cheaper bro..
PU selling at 499 sgd basic model 620 for the most exp color selection
Fabric selling at 520 sgd basic model 650 for cookies n cream

babycry123
post May 1 2020, 12:54 AM

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If you all go to alibaba and look for gaming chairs, you’ll stumble into some designs that are similar to Secretlab. Ask for a sample piece, will cost around Rm500+ including express shipping. Quality is 90% identical.
Jenn77
post May 1 2020, 12:28 PM

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QUOTE(nkte5207 @ Apr 30 2020, 06:34 PM)
Secret lab selling fabric version at more expensive price than 500sgd. Ard 550 to 600sgd if not mistaken. Lol major RIP off
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QUOTE(kevinlim001 @ May 1 2020, 12:23 AM)
let me know if u can get cheaper bro..
PU selling at 499 sgd basic model 620 for the most exp color selection
Fabric selling at 520 sgd basic model 650 for cookies n cream
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Sorry guys.. i wasnt referring to secretlab. dont think i can afford it too. shocking.gif
mahem
post May 3 2020, 06:40 PM

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Stay away from PU leather n warranty service from SL is mad.gif

For the price try https://www.royale.sg/ on their genuine leather series.
TSnkte5207
post May 3 2020, 09:19 PM

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QUOTE(mahem @ May 3 2020, 06:40 PM)
user posted image

Stay away from PU leather n warranty service from SL is  mad.gif

For the price try https://www.royale.sg/ on their genuine leather series.
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Right? Its like buying a cheapo quality chair with 500sgd! Ya please farking stay away from SL and pu leather. Daylight robbery!
KcX35
post May 4 2020, 02:00 PM

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Does anyone know which place has upholstery service for gaming chair?

btw i just browse through this review: https://sg.carousell.com/royale_ergonomics/reviews/ realize that its a norm for secretlab chair leather to peel off after 1-2 year usage, and most of them are getting upholstery from this brand and all praising lmao

This post has been edited by KcX35: May 4 2020, 03:07 PM
ssxxcool
post May 4 2020, 08:45 PM

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is secretlab a good <rm2k chair? eyeing to buy the fabric version.

tried ikea markus last time but im too short (170cm) for my neck to reach the headrest

i read many recommend on reddit to buy herman miller/steelcase/ergohuman but this product is not in malaysia
TSnkte5207
post May 5 2020, 12:45 AM

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QUOTE(ssxxcool @ May 4 2020, 08:45 PM)
is secretlab a good <rm2k chair? eyeing to buy the fabric version.

tried ikea markus last time but im too short (170cm) for my neck to reach the headrest

i read many recommend on reddit to buy herman miller/steelcase/ergohuman but this product is not in malaysia
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If u ask me, better go for fabric version. Pu leather from secretlab is just too fragile. Markus chair I tried sitting on it in ikea, felt its comfortable but I'm not sure for long hours. Didnt pay particular attention to the head rest part.
TSnkte5207
post May 5 2020, 12:46 AM

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QUOTE(KcX35 @ May 4 2020, 02:00 PM)
Does anyone know which place has upholstery service for gaming chair?

btw i just browse through this review: https://sg.carousell.com/royale_ergonomics/reviews/ realize that its a norm for secretlab chair leather to peel off after 1-2 year usage, and most of them are getting upholstery from this brand and all praising lmao
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Alot of custom leather shop outside. Just have to find a local reliable one I guess. The chair's foam all still holding well but the leather part is not.

sunami
post May 5 2020, 12:48 AM

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QUOTE(Death Wings @ Apr 30 2020, 06:00 PM)
using China fabric gaming chair, cause the PU leather ones look cheap.

holding up well, comfort wise friend said not much diff vs his secret lab and cost about 600, no regrets
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Price and where u bot?
-kytz-
post May 5 2020, 10:24 AM

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QUOTE(ssxxcool @ May 4 2020, 08:45 PM)
is secretlab a good <rm2k chair? eyeing to buy the fabric version.

tried ikea markus last time but im too short (170cm) for my neck to reach the headrest

i read many recommend on reddit to buy herman miller/steelcase/ergohuman but this product is not in malaysia
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Ergohuman is available at AMOffice, they have so many outlets in Klang Valley.

Really, the chair is amazing and the amazing lumbar support is freaking comfortable. Better than Pofit.
-kytz-
post May 5 2020, 10:24 AM

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duplicate post

This post has been edited by -kytz-: May 5 2020, 10:24 AM
TSnkte5207
post May 5 2020, 10:37 AM

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QUOTE(-kytz- @ May 5 2020, 10:24 AM)
Ergohuman is available at AMOffice, they have so many outlets in Klang Valley.

Really, the chair is amazing and the amazing lumbar support is freaking comfortable. Better than Pofit.
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Agree the comfort part of the chair. But the leather part just doesn't hold up well. Consider fabric version or napa leather version if u want
Gohd P
post May 5 2020, 05:48 PM

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QUOTE(nkte5207 @ May 5 2020, 12:45 AM)
If u ask me, better go for fabric version. Pu leather from secretlab is just too fragile. Markus chair I tried sitting on it in ikea, felt its comfortable but I'm not sure for long hours. Didnt pay particular attention to the head rest part.
*
I am actually considering to get the fabric version. But looking at this thread... seems like a bad idea to pay so much for SL chair?
TSnkte5207
post May 6 2020, 07:57 AM

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QUOTE(Gohd @ May 5 2020, 05:48 PM)
I am actually considering to get the fabric version. But looking at this thread... seems like a bad idea to pay so much for SL chair?
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Lol I have never try the fabric version. Probably never will. So I cannot comment on quality of the fabric chair.
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post May 6 2020, 01:56 PM

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QUOTE(nkte5207 @ May 6 2020, 07:57 AM)
Lol I have never try the fabric version. Probably never will. So I cannot comment on quality of the fabric chair.
*
Haha I guess after what happen to the leathered one, you probably wont buy another just to try.
I am just wondering if the others out there happen to try the fabric one before.
Steve Lum
post May 6 2020, 04:47 PM

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user posted image
Mine's worse sad.gif enquired them about parts replacement but they cost nearly a whole new chair especially with the shipping costs from sg
TSnkte5207
post May 6 2020, 11:03 PM

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QUOTE(Steve Lum @ May 6 2020, 04:47 PM)
user posted image
Mine's worse sad.gif enquired them about parts replacement but they cost nearly a whole new chair especially with the shipping costs from sg
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How old is ur chair? This is totally unacceptable kind of quality for this price of 500 sgd.
ben3003
post May 7 2020, 08:11 AM

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fabric will it be less heaty?

i see royale got peel free 5years warranty.. secretlab warranty no cover all this issue?

This post has been edited by ben3003: May 7 2020, 08:13 AM
Alert_RaZO
post May 7 2020, 10:27 AM

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This is fabric version. So far used for 4 months.
Not the best chair i feel.
Better buy titan if u have habit cross leg on chair.

I'm actually looking for mesh chair. But sabah don't have the best mesh chair.
Recently saw ads thermaltake cyberchair. Similar like the ergohuman.

My thought is after temasek pump money, maybe quality should be improve. Cross finger on those 2020 series.
catsper
post May 7 2020, 01:04 PM

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I have the 2020 Titan PU. Still holding up after 6 months. Hope it stays pristine.



user posted image
Gohd P
post May 7 2020, 03:46 PM

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QUOTE(Alert_RaZO @ May 7 2020, 10:27 AM)

Attached Image

This is fabric version. So far used for 4 months. 
Not the best chair i feel.
Better buy titan if u have habit cross leg on chair.

I'm actually looking for mesh chair. But sabah don't have the best mesh chair.
Recently saw ads thermaltake cyberchair. Similar like the ergohuman.

My thought is after temasek pump money, maybe quality should be improve. Cross finger on those 2020 series.
*



Not the best chair as in? Seems like a lot of them in this thread got leather and are mostly facing the same problem.
So since you have a fabric chair, care to share more about the comfort and stuff?

QUOTE(catsper @ May 7 2020, 01:04 PM)

I have the 2020 Titan PU. Still holding up after 6 months. Hope it stays pristine. 
https://pictr.com/images/2020/05/07/5DsgcP.md.jpg
*



Woah, looks like it is still in a very good condition. So you use any coating on the leather to keep it in good condition?
catsper
post May 7 2020, 05:46 PM

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QUOTE(Gohd @ May 7 2020, 03:46 PM)
Not the best chair as in? Seems like a lot of them in this thread got leather and are mostly facing the same problem.
So since you have a fabric chair, care to share more about the comfort and stuff?
Woah, looks like it is still in a very good condition. So you use any coating on the leather to keep it in good condition?
*
Didn't use any special solution except occasional wet wipe. Extensive seating especially during MCO. So far so good.
Tried both Omega and Titan before purchase.
TSnkte5207
post May 7 2020, 08:41 PM

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QUOTE(catsper @ May 7 2020, 01:04 PM)
I have the 2020 Titan PU. Still holding up after 6 months. Hope it stays pristine.
user posted image
*
6 months is still very early. Lol pin this thread, reply us in 1 to 2 years. Lol im pretty sure, you’re going to have similar issue lol. Our chair are 2 year+ already. My chair at 6 months is shinning like urs too.
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post May 7 2020, 08:47 PM

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QUOTE(Alert_RaZO @ May 7 2020, 10:27 AM)
Attached Image

This is fabric version. So far used for 4 months.
Not the best chair i feel.
Better buy titan if u have habit cross leg on chair.

I'm actually looking for mesh chair. But sabah don't have the best mesh chair.
Recently saw ads thermaltake cyberchair. Similar like the ergohuman.

My thought is after temasek pump money, maybe quality should be improve. Cross finger on those 2020 series.
*
LOL so much of “protection” layer. But it defeat the purpose of buying this chair xD
Steve Lum
post May 8 2020, 01:03 AM

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QUOTE(nkte5207 @ May 6 2020, 11:03 PM)
How old is ur chair? This is totally unacceptable kind of quality for this price of 500 sgd.
*
It showed signs exactly a year later and it got worse today. Picture is taken yesterday, 2 years after the purchase. Kinda regret getting it as well. I do wipe it often but still, it peeled off when in contact with sweat for long. Could literally see the shape of my body through the picture from where it peeled off. I have big thighs too, hence the terrible peel at the sides

This post has been edited by Steve Lum: May 8 2020, 01:12 AM
Steve Lum
post May 8 2020, 01:04 AM

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This post has been edited by Steve Lum: May 8 2020, 01:05 AM
Aley39
post May 8 2020, 01:48 AM

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If you had that so much budget for a chair, why not just go to AMOffice and getting their high-end ergonomic chair? All these gaming chair is pure bullshit. Might as well just order it from China LOL. Same shit.
TSnkte5207
post May 8 2020, 01:57 PM

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QUOTE(Aley39 @ May 8 2020, 01:48 AM)
If you had that so much budget for a chair, why not just go to AMOffice and getting their high-end ergonomic chair? All these gaming chair is pure bullshit. Might as well just order it from China LOL. Same shit.
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Didn’t expect to have such low quality item for that price. Well, fell for the marketing trap. Lesson learnt lol.
Gohd P
post May 8 2020, 04:08 PM

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QUOTE(catsper @ May 7 2020, 05:46 PM)
Didn't use any special solution except occasional wet wipe. Extensive seating especially during MCO. So far so good.
Tried both Omega and Titan before purchase.
*
U had both Omega and Titan??
Essentially the difference is just the size of the chair right?

Yea I was also thinking to invest in a chair during this period.. Long hours of sitting infront of the computer is hurting my back and butt. HAHA
nate_nightroad
post May 8 2020, 08:24 PM

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Holy crap! I thought i was the only one

I had the worst experience with them so far

i first bought the omega series like 4-5 years ago, all was fine and dandy. The problem started 3 years ago (only use for 2 years), the seating area started to crack, i emailed them and they said the leather is showing wear and tear and due to high humidity (eg sweating or atmosphere). They advise me to wipe the chair dry after every end of the day.

Look, i am not going to manage the chair, for the price i am paying i assume the chair would be high quality and doesnt need micromanaging from my part. And they are a singapore company, how much of an atmospheric difference do we have? Both malaysia and singapore have more or less the same humidity, and i doubt singaporeans would experience something different from us.

Ok, i though to myself and gave them another chance. I said why dont i get the seating area replaced. They even gave me a discount. A few days later i got the seat, to my horror they sent the wrong color. I was bloody furious at that point. I demanded for a correct color, and it was sent after a few days. And it took them 2 long months to have the wrong chair collected, after i threaten them that i would throw the seat out as my house is not their warehouse.

A few weeks ago, the back rest area leather is starting to peel off! FML! And now the seating area is also peeling off, which i replaced like a year and a half ago....

I am not giving them another chance after seeing that you guys are having the same trouble

Bad customer service
Bad quality products

I feel like setting the chair on fire and take a video and send to them...that’s who upset i am with them.
Steve Lum
post May 8 2020, 08:43 PM

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QUOTE(nate_nightroad @ May 8 2020, 08:24 PM)
Holy crap! I thought i was the only one

I had the worst experience with them so far

i first bought the omega series like 4-5 years ago, all was fine and dandy. The problem started 3 years ago (only use for 2 years), the seating area started to crack, i emailed them and they said the leather is showing wear and tear and due to high humidity (eg sweating or atmosphere). They advise me to wipe the chair dry after every end of the day.

Look, i am not going to manage the chair, for the price i am paying i assume the chair would be high quality and doesnt need micromanaging from my part. And they are a singapore company, how much of an atmospheric difference do we have? Both malaysia and singapore have more or less the same humidity, and i doubt singaporeans would experience something different from us.

Ok, i though to myself and gave them another chance. I said why dont i get the seating area replaced. They even gave me a discount. A few days later i got the seat, to my horror they sent the wrong color. I was bloody furious at that point. I demanded for a correct color, and it was sent after a few days. And it took them 2 long months to have the wrong chair collected, after i threaten them that i would throw the seat out as my house is not their warehouse.

A few weeks ago, the back rest area leather is starting to peel off! FML! And now the seating area is also peeling off, which i replaced like a year and a half ago....

I am not giving them another chance after seeing that you guys are having the same trouble

Bad customer service
Bad quality products

I feel like setting the chair on fire and take a video and send to them...that’s who upset i am with them.
*
Exactly the same situation on my end. Looking at the price, I thought it should last for a few good years but boy was I wrong. With all the marketing efforts that are so intense especially in FB and Insta, with so many "fans" showing off their new chair, I had the urge to post mine there to "show it off" as well, to let everyone see how the chair holds up in a year time. But I decide not to, to not risk getting sued lol
TSnkte5207
post May 8 2020, 10:29 PM

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QUOTE(Steve Lum @ May 8 2020, 08:43 PM)
Exactly the same situation on my end. Looking at the price, I thought it should last for a few good years but boy was I wrong. With all the marketing efforts that are so intense especially in FB and Insta, with so many "fans" showing off their new chair, I had the urge to post mine there to "show it off" as well, to let everyone see how the chair holds up in a year time. But I decide not to, to not risk getting sued lol
*
Ya wei. Their fb post full with show off pic. I did go and post my crack leather pic. I guess they hide my post. Nobody seems to bother about my post. Lol

TSnkte5207
post May 8 2020, 10:31 PM

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QUOTE(nate_nightroad @ May 8 2020, 08:24 PM)
Holy crap! I thought i was the only one

I had the worst experience with them so far

i first bought the omega series like 4-5 years ago, all was fine and dandy. The problem started 3 years ago (only use for 2 years), the seating area started to crack, i emailed them and they said the leather is showing wear and tear and due to high humidity (eg sweating or atmosphere). They advise me to wipe the chair dry after every end of the day.

Look, i am not going to manage the chair, for the price i am paying i assume the chair would be high quality and doesnt need micromanaging from my part. And they are a singapore company, how much of an atmospheric difference do we have? Both malaysia and singapore have more or less the same humidity, and i doubt singaporeans would experience something different from us.

Ok, i though to myself and gave them another chance. I said why dont i get the seating area replaced. They even gave me a discount. A few days later i got the seat, to my horror they sent the wrong color. I was bloody furious at that point. I demanded for a correct color, and it was sent after a few days. And it took them 2 long months to have the wrong chair collected, after i threaten them that i would throw the seat out as my house is not their warehouse.

A few weeks ago, the back rest area leather is starting to peel off! FML! And now the seating area is also peeling off, which i replaced like a year and a half ago....

I am not giving them another chance after seeing that you guys are having the same trouble

Bad customer service
Bad quality products

I feel like setting the chair on fire and take a video and send to them...that’s who upset i am with them.
*
Walao. This is so extreme. Why u didn’t make a post to make it viral. Dafuq. I guess everyone is the same. After 2 years, prepare to fork out some money for the replacement. Maybe we need to use this thread to make them “famous”

TSnkte5207
post May 8 2020, 10:32 PM

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QUOTE(Gohd @ May 8 2020, 04:08 PM)
U had both Omega and Titan??
Essentially the difference is just the size of the chair right?

Yea I was also thinking to invest in a chair during this period.. Long hours of sitting infront of the computer is hurting my back and butt. HAHA
*
Please look elsewhere. DO NOT CONSIDER SECRETLAB. I REPEAT. DO NOT EVER CONSIDER SECRETLAB. Your money can be spent elsewhere with a much more quality chair. To be honest, my rm150 pvc chiair hold up better than this 500SGD crap.

TSnkte5207
post May 8 2020, 10:35 PM

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QUOTE(nate_nightroad @ May 8 2020, 08:24 PM)
Holy crap! I thought i was the only one

I had the worst experience with them so far

i first bought the omega series like 4-5 years ago, all was fine and dandy. The problem started 3 years ago (only use for 2 years), the seating area started to crack, i emailed them and they said the leather is showing wear and tear and due to high humidity (eg sweating or atmosphere). They advise me to wipe the chair dry after every end of the day.

Look, i am not going to manage the chair, for the price i am paying i assume the chair would be high quality and doesnt need micromanaging from my part. And they are a singapore company, how much of an atmospheric difference do we have? Both malaysia and singapore have more or less the same humidity, and i doubt singaporeans would experience something different from us.

Ok, i though to myself and gave them another chance. I said why dont i get the seating area replaced. They even gave me a discount. A few days later i got the seat, to my horror they sent the wrong color. I was bloody furious at that point. I demanded for a correct color, and it was sent after a few days. And it took them 2 long months to have the wrong chair collected, after i threaten them that i would throw the seat out as my house is not their warehouse.

A few weeks ago, the back rest area leather is starting to peel off! FML! And now the seating area is also peeling off, which i replaced like a year and a half ago....

I am not giving them another chance after seeing that you guys are having the same trouble

Bad customer service
Bad quality products

I feel like setting the chair on fire and take a video and send to them...that’s who upset i am with them.
*
Mine to share your chair? To make awareness to other “pray”. bangwall.gif
DesRed
post May 9 2020, 11:34 AM

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I saw some posts recommending Ikea's office chairs, so I'd like to share my experience with the Millberget that I bought in 2017.

The seat did crack at the bottom last year and the armrests start flaking by that time until I had to use cling wrap on the latter to prevent more of its pieces from falling to the ground. As for the former, I have to put a used towel on it. The backrest still holds up fine, tho.

I'd probably shop around for a better office chair one day, but not at this moment until I move into my new house.
Gohd P
post May 9 2020, 06:01 PM

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QUOTE(nkte5207 @ May 8 2020, 10:32 PM)
Please look elsewhere. DO NOT CONSIDER SECRETLAB. I REPEAT. DO NOT EVER CONSIDER SECRETLAB. Your money can be spent elsewhere with a much more quality chair. To be honest, my rm150 pvc chiair hold up better than this 500SGD crap.
*
Oh wow... Ok I just saw nate_nightroad's post.. That bad?? Phew.. I nearly pulled the trigger but wanted to check abit more before making my decision..
Is there any other chairs you guys will recommend? I am looking for something that will not make my butt cramp after long hours of sitting.. HAHA!
TSnkte5207
post May 9 2020, 10:58 PM

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QUOTE(Gohd @ May 9 2020, 06:01 PM)
Oh wow... Ok I just saw nate_nightroad's post.. That bad?? Phew.. I nearly pulled the trigger but wanted to check abit more before making my decision..
Is there any other chairs you guys will recommend? I am looking for something that will not make my butt cramp after long hours of sitting.. HAHA!
*
Look elsewhere, lol not secretlab. U will regret it. Maybe if ur budget allow, can look for real leather one, otherwise go for fabric one.
Gohd P
post May 11 2020, 07:56 PM

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QUOTE(nkte5207 @ May 9 2020, 10:58 PM)
Look elsewhere, lol not secretlab. U will regret it. Maybe if ur budget allow, can look for real leather one, otherwise go for fabric one.
*
U mean from Ikea kind? Any recommendations? I will go take a look around when there's chance.
Ryutaro
post May 11 2020, 08:17 PM

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ill share my experience here...mine was bought around Rm1.1-1.2k ish 5 years ago, in my case the leather start ripping off near 4.5 years of usage (mind u I do not take care of the chair at all, only thing I make sure is my bare skin is never in contact with the PU leather).

As for seats wise, i'll say it is the best chair Ive ever sat on(havent tried on herman miller and steelcase etc so dont judge me)

People that say for the price u pay u shudn't need to maintain it is like saying I bought an expensive car i shudn't need to do routine maintenance, and the price of a SecretLab chair is only 1/10 of a Herman Miller chair

Once it start peeling all u see everyday on the floor is small piece of leather peeling off, it gets really annoying.

For my next chair I will probably consider steel case as they are much affordable than Herman Miller but need to wait after MCO to go one of the authorized outlet before making final decision.

Anyone know how should we dispose a chair like this probably, just throw it to recycling center?
TSnkte5207
post May 12 2020, 06:44 PM

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QUOTE(Ryutaro @ May 11 2020, 08:17 PM)
ill share my experience here...mine was bought around Rm1.1-1.2k ish 5 years ago, in my case the leather start ripping off near 4.5 years of usage (mind u I do not take care of the chair at all, only thing I make sure is my bare skin is never in contact with the PU leather).

As for seats wise, i'll say it is the best chair Ive ever sat on(havent tried on herman miller and steelcase etc so dont judge me)

People that say for the price u pay u shudn't need to maintain it is like saying I bought an expensive car i shudn't need to do routine maintenance, and the price of a SecretLab chair is only 1/10 of a Herman Miller chair

Once it start peeling all u see everyday on the floor is small piece of leather peeling off, it gets really annoying.

For my next chair I will probably consider steel case as they are much affordable than Herman Miller but need to wait after MCO to go one of the authorized outlet before making final decision.

Anyone know how should we dispose a chair like this probably, just throw it to recycling center?
*
I think the big difference is the bare skin contact part. But you cannot expect everyone wear long pants while sitting on the chair. Well it's just not practical isn't it.. ya I agree the foam are still very well holding on. Not an issue for that now.

TSnkte5207
post May 12 2020, 06:46 PM

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QUOTE(Gohd @ May 11 2020, 07:56 PM)
U mean from Ikea kind? Any recommendations? I will go take a look around when there's chance.
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IKEA chair I sit quite comfortable. But not sure the long hour sitting how it feels like. But ikea chair also, please avoid pu leather. At all cost lol. Unless u can guarantee ur skin wont contact with the chair AT ALL.
cstkl1
post May 13 2020, 11:11 AM

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first gen oddly enough no peeling. cause its at home and no jeans etc.
but the titan in wife office.. that already showing peeling...

clothing dude. jeans etc all destroy them with the metal buttons etc..

TSnkte5207
post May 13 2020, 09:35 PM

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QUOTE(cstkl1 @ May 13 2020, 11:11 AM)
first gen oddly enough no peeling. cause its at home and no jeans etc.
but the titan in wife office.. that already showing peeling...

clothing dude. jeans etc all destroy them with the metal buttons etc..
*
this proves its a quality matter. really, a 500sgd product with such quality.. speechless
lawliet88
post May 13 2020, 09:45 PM

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QUOTE(DesRed @ May 9 2020, 11:34 AM)
I saw some posts recommending Ikea's office chairs, so I'd like to share my experience with the Millberget that I bought in 2017.

The seat did crack at the bottom last year and the armrests start flaking by that time until I had to use cling wrap on the latter to prevent more of its pieces from falling to the ground. As for the former, I have to put a used towel on it. The backrest still holds up fine, tho.

I'd probably shop around for a better office chair one day, but not at this moment until I move into my new house.
*
Actually ppl only rekomen the Markus , others nope.
Mainly I think Markus got mesh back and non leather option
DesRed
post May 14 2020, 10:16 PM

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QUOTE(lawliet88 @ May 13 2020, 09:45 PM)
Actually ppl only rekomen the Markus , others nope.
Mainly I think Markus got mesh back and non leather option
*
Went to check on it's price. I recall avoiding that chair due to the high price as I wasn't willing to plonk down near RM 500 (and above) for an office chair.

I'm okay for an office chair which costs RM 400 and below, but above that, nope, not interested.
simmarjit
post May 15 2020, 09:15 AM

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My brother recently bought one, but it’s the fabric version, looks really good.
MX510
post May 15 2020, 09:38 AM

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I was considering secret lab after reading all these post i think better cancel my plan

PU leather is kinda stupid

I got same materials for my sofa after 2 years everything started to peel off

Tqvm guys for sharing your experience

Ryutaro
post May 15 2020, 12:32 PM

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QUOTE(MX510 @ May 15 2020, 09:38 AM)
I was considering secret lab after reading all these post i think better cancel my plan

PU leather is kinda stupid

I got same materials for my sofa after 2 years everything started to peel off

Tqvm guys for sharing your experience
*
ur lucky u fond this post lol when I buy it that time I don't see much discussion on this so i fall into the pit haha

1 thing that is a plus side for all this 'gaming chair' is its design helps me sits at a correct and upright posture, take it from me who used to have scoliosis.
A chair that make u sit correctly and comfortably for long hour is very important in the long run
else u will find back pain slowly coming towards you

This post has been edited by Ryutaro: May 15 2020, 12:33 PM
TSnkte5207
post May 15 2020, 06:48 PM

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QUOTE(Ryutaro @ May 15 2020, 12:32 PM)
ur lucky u fond this post lol when I buy it that time I don't see much discussion on this so i fall into the pit haha

1 thing that is a plus side for all this 'gaming chair' is its design helps me sits at a correct and upright posture, take it from me who used to have scoliosis.
A chair that make u sit correctly and comfortably for long hour is very important in the long run
else u will find back pain slowly coming towards you
*
IKEA markus chair does support your lumbar region well too. At a way more cheaper price. For long hour sitting, u need to sit upright and the lumbar support is very important too.

MX510
post May 16 2020, 08:09 AM

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QUOTE(Ryutaro @ May 15 2020, 12:32 PM)
ur lucky u fond this post lol when I buy it that time I don't see much discussion on this so i fall into the pit haha

1 thing that is a plus side for all this 'gaming chair' is its design helps me sits at a correct and upright posture, take it from me who used to have scoliosis.
A chair that make u sit correctly and comfortably for long hour is very important in the long run
else u will find back pain slowly coming towards you
*
Yeah true facts bro


Gohd P
post May 16 2020, 05:11 PM

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QUOTE(nkte5207 @ May 12 2020, 06:46 PM)
IKEA chair I sit quite comfortable. But not sure the long hour sitting how it feels like. But ikea chair also, please avoid pu leather. At all cost lol. Unless u can guarantee ur skin wont contact with the chair AT ALL.
*
Noted! Thanks bro~ Will take a look when I have time. So busy during this period.
Also thanks to alot of the people out here~ haha! If not I would have dived in to the purchase already.
ChaosXP
post May 16 2020, 06:11 PM

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QUOTE(cstkl1 @ May 13 2020, 11:11 AM)
first gen oddly enough no peeling. cause its at home and no jeans etc.
but the titan in wife office.. that already showing peeling...

clothing dude. jeans etc all destroy them with the metal buttons etc..
*
Yeah that's the main main. It depends on those who sit on it and what they are wearing

Then again some are pretty much sub par quality chairs now matter how you look at it

My markus chair lasted quite a while, now there's a 2 inch long busted seam that exposed the foam underneath

Still can sit though. I'll probably replace it once the seam turns into 5 laugh.gif
FarEast92
post May 16 2020, 06:34 PM

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I bought the 2020 fabric version... so far after 9 months still ok... 9 months of sitting everyday after work and almost all day during weekends... will try to update again after 1 year+... my comment on the fabric version is it like to collect dust and a bit hard to clean it... since I'm using in a non-aircond room that's the main reason I go for the fabric version...
pandera999
post May 16 2020, 08:01 PM

모든 것​에는 정해진 때​가 있으니
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saw this thread b4 getting secretlab chair.. end up.. i choose not to buy it laugh.gif
TSnkte5207
post May 16 2020, 09:43 PM

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QUOTE(pandera999 @ May 16 2020, 08:01 PM)
saw this thread b4 getting secretlab chair.. end up.. i choose not to buy it laugh.gif
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Wise choice. Hahaha
pandera999
post May 17 2020, 02:07 AM

모든 것​에는 정해진 때​가 있으니
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QUOTE(nkte5207 @ May 16 2020, 09:43 PM)
Wise choice. Hahaha
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Sound like.. "low quality" stuff that was sell overprice..
Salary
post May 17 2020, 02:19 AM

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I almost ended up buying earlier this year, but one of my colleagues actually told me it’s uncomfortable and does not help with his existing back pain. After a bit of research, looks like it’s more hype over function. Should’ve poured those marketing money into designing a better chair.
graphidz
post May 17 2020, 02:28 AM

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that's pretty normal for almost any PU leather. it's not real leather so definitely will crack after some time

people really should research what they are buying first instead of just throwing money and expect it to work. real good leather don't come cheap! SGD500 is too low of a price if you expect them to use real leather!

This post has been edited by graphidz: May 17 2020, 02:34 AM
ghostcommand
post May 17 2020, 11:00 AM

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PU leather sure break eventually. It's cheap to make and those companies call it gaming chair just to make lots of money from ignorant customers.

I bought IKEA Markus chair, RM550, comes with 10 years guarantee on the frame, and uses real leather for the seat. Used for more than 3 years now and still like new

This post has been edited by ghostcommand: May 17 2020, 11:05 AM
IAmLejen
post May 17 2020, 11:41 PM

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Get the markus office chair from Ikea, theres fabric and leather version as well, the fabric version is just rm500+, with 10 years warranty summore, has been using it for 2 years, no sign of aging so far, goodings
Rainings
post May 18 2020, 12:00 AM

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Markus owner here. guys just get ikea markus, less than rm600, 10 years warranty. you can add ur own back support if u really need. metal base summore. 4 years+ still going strong. forget about gimmic chair and get office chair you won't regret.
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post May 18 2020, 08:19 AM

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QUOTE(Rainings @ May 18 2020, 12:00 AM)
Markus owner here. guys just get ikea markus, less than rm600, 10 years warranty. you can add ur own back support if u really need. metal base summore. 4 years+ still going strong. forget about gimmic chair and get office chair you won't regret.
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Ya this markus chair is the better option. People, stop falling into secretlab marketing trap. Lol
TSnkte5207
post May 18 2020, 08:22 AM

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QUOTE(ghostcommand @ May 17 2020, 11:00 AM)
PU leather sure break eventually. It's cheap to make and those companies call it gaming chair just to make lots of money from ignorant customers.

I bought IKEA Markus chair, RM550, comes with 10 years guarantee on the frame, and uses real leather for the seat. Used for more than 3 years now and still like new
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Yours is leather version? Do u do maintanence on the leather? Hows the leather holding up at area that exposed to your bare skin?
ngohieng
post May 18 2020, 08:25 AM

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Bought the same secretlab chair few years back.
Same problem. Very bad peeling. Makes the floor dirty every time someone sat on it. Ended up throwing it away. Definitely will avoid like plaque
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post May 18 2020, 08:45 AM

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QUOTE(ngohieng @ May 18 2020, 08:25 AM)
Bought the same secretlab chair few years back.
Same problem. Very bad peeling. Makes the floor dirty every time someone sat on it.  Ended up throwing it away. Definitely will avoid like plaque
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Actually u can keep the chair and do a rewrap the chair.

This post has been edited by nkte5207: May 18 2020, 04:23 PM
ghostcommand
post May 19 2020, 10:04 PM

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QUOTE(nkte5207 @ May 18 2020, 08:22 AM)
Yours is leather version? Do u do maintanence on the leather? Hows the leather holding up at area that exposed to your bare skin?
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Yes the black leather version. I clean/polish the leather once a year or so. I don't even sit in air-cond room so it has lots of sweat, the leather is still in very good condition.

But now I smart already I use a seat cover and my bum is not so sweaty biggrin.gif
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post May 23 2020, 02:17 PM

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Secretlab chair memang sucky low quality for its price. But it depends as well. If you use in aircon room all the while then ok. the moment u use it in room temperature room,then gone case. Especially if you are the type that sweat on your inner legs and butt. The sweat is the one that cause it to slowly peel off.

Anyway,now using TT Racing Duo V3 chair. RM400 on shopee. Can say its damn good and worth its price. Oh please avoid Ikea chairs. Overpriced crap .
ObeLIsK
post May 24 2020, 10:59 AM

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Darn this should be ranked in google search so less people would get scammed for the overpriced low quality stuff...
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post May 25 2020, 06:55 PM

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QUOTE(ObeLIsK @ May 24 2020, 10:59 AM)
Darn this should be ranked in google search so less people would get scammed for the overpriced  low quality stuff...
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Right. I didnt have any reference before I buy. If I would have know, I would have bought markus chair at around 1/3 of the price. I bet the chair could last longer than this patethic quality chair.
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post May 25 2020, 06:56 PM

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QUOTE(kevin23 @ May 23 2020, 02:17 PM)
Secretlab chair memang sucky low quality for its price. But it depends as well. If you use in aircon room all the while then ok. the moment u use it in room temperature room,then gone case. Especially if you are the type that sweat on your inner legs and butt. The sweat is the one that cause it to slowly peel off.

Anyway,now using TT Racing Duo V3 chair. RM400 on shopee. Can say its damn good and worth its price. Oh please avoid Ikea chairs. Overpriced crap .
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Wa, that IKEA markus chair also not worth is it? LOL what's ur experience?

Btw, I use my chair only all the while on air conditioning. But it's the same.
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post May 25 2020, 08:12 PM

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QUOTE(nkte5207 @ May 25 2020, 06:56 PM)
Wa, that IKEA markus chair also not worth is it? LOL what's ur experience?

Btw, I use my chair only all the while on air conditioning. But it's the same.
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Ikea was never famous for making good chairs.. lol
Juan86
post May 25 2020, 08:28 PM

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whats the alternative for secret lab chair . besides ikea ?
ObeLIsK
post May 26 2020, 01:00 PM

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QUOTE(Juan86 @ May 25 2020, 08:28 PM)
whats the alternative for secret lab chair . besides ikea ?
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Any office chair from those office dealer would be cheaper and better, if you don't want Ikea...Ikea built is solid IMHO, not sure about the support etc.

There's also some link shared in the earlier pages. Good luck
ssxxcool
post May 26 2020, 07:45 PM

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Any1 here have referral code? Thanks
waghyu
post May 26 2020, 07:48 PM

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How much this chair cost?
Thrust
post May 26 2020, 07:51 PM

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Aiyo, Secret Lab chair quality is so inferior. Those look like PVC leather only.

My Ikea chair which is more than 10 years old held a lot better than that.

user posted image
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edmund_yung
post May 27 2020, 09:06 AM

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QUOTE(ObeLIsK @ May 26 2020, 01:00 PM)
Any office chair from those office dealer would be cheaper and better, if you don't want Ikea...Ikea built is solid IMHO, not sure about the support etc.

There's also some link shared in the earlier pages. Good luck
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IKEA Markus also uses fake leather, and I heard warranty doesn't cover it. I broke my MARKUS reclining mechanism 3 years into using it, they refunded 80% and I topped up and bought another MARKUS lol
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post May 27 2020, 10:59 AM

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Oh wow, I am so glad I didn't get a Secret Lab chair! I was about to purchase one when I found a 2nd hand office chair on Carousell which I liked instead. Phew!
andrewtho
post May 27 2020, 01:13 PM

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I just ordered the 2020 Titan Softweave - most likely it will arrive this week.

I do have reservations on the PU leather, based on our current climate conditions, I highly doubt it will last therefore, went for the fabric material instead.

So far I have not read about any negative comments on the Softweave material - Twitter, Reddit, LYN etc so I think its worth a shot.

I needed a chair with lumbar support and the Titan has it without the need for additional pillows or accessories. Fingers crossed that it arrives in good condition.
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post May 27 2020, 09:21 PM

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QUOTE(edmund_yung @ May 27 2020, 09:06 AM)
IKEA Markus also uses fake leather, and I heard warranty doesn't cover it. I broke my MARKUS reclining mechanism 3 years into using it, they refunded 80% and I topped up and bought another MARKUS lol
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I thought Markus uses real leather - Through dyed grain leather from cattle, with a treated, embossed and pigmented surface (adapted from their website)?

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post May 28 2020, 10:26 AM

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Seem like I'm not the only one haha. Based on all the picture uploaded at here, I guess mine is even worst. The most annoying part is lots of little PU leather at the floor, everyday i have to sapu my lantai.

If you planning to buy SecretLab gaming chair please take my advise avoid at all cost. Save your money buy something more comfort and more airflow like Ikea Markus Fabric version. If you insist to buy SecretLab gaming chair, maybe you can try Fabric version.

I will upload my SecretLab chair photo after I get back to home.

Edit: picture uploaded

Attached Image

This post has been edited by Xteoh: May 28 2020, 01:53 PM
TSnkte5207
post May 28 2020, 01:44 PM

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QUOTE(Xteoh @ May 28 2020, 10:26 AM)
Seem like I'm not the only one haha. Based on all the picture uploaded at here, I guess mine is even worst. The most annoying part is lots of little PU leather at the floor, everyday i have to sapu my lantai.

If you planning to buy SecretLab gaming chair please take my advise avoid at all cost. Save your money buy something more comfort and more airflow like Ikea Markus Fabric version. If you insist to buy SecretLab gaming chair, maybe you can try Fabric version.

I will upload my SecretLab chair photo after I get back to home.
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Lol here already got a few extreme example. Waiting for ur version. Lol
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post May 28 2020, 01:45 PM

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QUOTE(Thrust @ May 26 2020, 07:51 PM)
Aiyo, Secret Lab chair quality is so inferior. Those look like PVC leather only.

My Ikea chair which is more than 10 years old held a lot better than that.

user posted image
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Definitely better leather quality. Zzz. Can see the leather shine from ur pic.
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post May 28 2020, 01:46 PM

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QUOTE(ssxxcool @ May 26 2020, 07:45 PM)
Any1 here have referral code? Thanks
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What referral code u want? Secretlab?
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post May 28 2020, 01:47 PM

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QUOTE(waghyu @ May 26 2020, 07:48 PM)
How much this chair cost?
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U mean secretlab omega chair? Ard 500sgd.
omnimech
post May 28 2020, 01:47 PM

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I have a 2016 Secretlab Omega and the same thing is happening. The PU is flaking off,

I submitted a ticket to Secretlab and they offered a replacement seat and armrests for Rm600 instead of the RM1600 retail price,

Reuse the base, they will ship me a new seat, same color black on black with the new PU Prime 2.0

Overall quite happy with their after sales. The chair survived 4 years of harsh use.

This post has been edited by omnimech: May 28 2020, 01:48 PM
slaveone
post May 28 2020, 01:49 PM

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duhhh, PU leathers wont last long in our hot and humid environment.
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post May 28 2020, 01:54 PM

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QUOTE(nkte5207 @ May 28 2020, 01:44 PM)
Lol here already got a few extreme example. Waiting for ur version. Lol
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Uploaded, check back my post brows.gif


ssxxcool
post May 28 2020, 01:57 PM

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QUOTE(nkte5207 @ May 28 2020, 01:46 PM)
What referral code u want? Secretlab?
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Ye but if u have nvm cuz I alrdy ordered
waghyu
post May 28 2020, 02:02 PM

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QUOTE(nkte5207 @ May 28 2020, 01:47 PM)
U mean secretlab omega chair? Ard 500sgd.
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Real comfort like office chairs ?
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post May 28 2020, 02:03 PM

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QUOTE(Xteoh @ May 28 2020, 10:26 AM)
Seem like I'm not the only one haha. Based on all the picture uploaded at here, I guess mine is even worst. The most annoying part is lots of little PU leather at the floor, everyday i have to sapu my lantai.

If you planning to buy SecretLab gaming chair please take my advise avoid at all cost. Save your money buy something more comfort and more airflow like Ikea Markus Fabric version. If you insist to buy SecretLab gaming chair, maybe you can try Fabric version.

I will upload my SecretLab chair photo after I get back to home.

Edit: picture uploaded

Attached Image
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Same happen to me, but Ikea chair, many black debris around.
andrewtho
post May 28 2020, 02:55 PM

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QUOTE(ssxxcool @ May 28 2020, 01:57 PM)
Ye but if u have nvm cuz I alrdy ordered
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Ask them for discount code, they will reimburse $20 back to you on your order - even after you have made the purchase.

I did that for my order, was given $20 reimbursement on my order.
Gentleman_League
post May 28 2020, 03:10 PM

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How about noble chair? alot of good ratings online, i'm planning to get one from lazada
ssxxcool
post May 28 2020, 03:16 PM

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QUOTE(andrewtho @ May 28 2020, 02:55 PM)
Ask them for discount code, they will reimburse $20 back to you on your order - even after you have made the purchase.

I did that for my order, was given $20 reimbursement on my order.
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How u ask for discount?
andrewtho
post May 28 2020, 05:08 PM

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QUOTE(ssxxcool @ May 28 2020, 03:16 PM)
How u ask for discount?
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Just be straight forward and ask them for a discount. They're more than happy to give you.
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post May 28 2020, 05:41 PM

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QUOTE(Xteoh @ May 28 2020, 01:54 PM)
Uploaded, check back my post brows.gif
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Omfg!!!! How old is ur chair?
TSnkte5207
post May 28 2020, 05:43 PM

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QUOTE(waghyu @ May 28 2020, 02:02 PM)
Real comfort like office chairs ?
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Comfortable coz got the lumbar support. Otherwise I think it's just a normal chair. Alot of office chair can provide the same seating experience.
clawhammer
post May 28 2020, 05:57 PM

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I have Noblechairs Hero and Epic. Definitely recommended as quality is good and priced far more reasonable than this crazy Secret Labs peeling chair biggrin.gif

I googled about Secret Labs and a lot of people seem to have this issue of peeling.
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post May 28 2020, 05:57 PM

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QUOTE(nkte5207 @ May 28 2020, 05:41 PM)
Omfg!!!! How old is ur chair?
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2 years 8 months based on my order confirmation email from secretlab haha. If not mistake, my chair start peeling somewhere around 2019.
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post May 28 2020, 06:35 PM

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QUOTE(Xteoh @ May 28 2020, 05:57 PM)
2 years 8 months based on my order confirmation email from secretlab haha. If not mistake, my chair start peeling somewhere around 2019.
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That amount of peeling is crazy lol
y500
post May 30 2020, 11:45 AM

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gila mark up tu, they pay china manufacturer 80~100 usd and sell u 300~400 usd lel.
clawhammer
post May 30 2020, 12:06 PM

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QUOTE(y500 @ May 30 2020, 11:45 AM)
gila mark up tu, they pay china manufacturer 80~100 usd and sell u 300~400 usd lel.
That's why they name it "Secret Labs".
Secretly developing something that can suck our money by selling it over priced biggrin.gif
KcX35
post May 30 2020, 12:25 PM

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i send to brother lim for rewrap with fabric, hope it can last, pretty satisfied so far with the result

Cost me RM 500, cheaper or higher depending on materials etc smile.gif

This post has been edited by KcX35: May 30 2020, 12:26 PM
y500
post May 30 2020, 12:34 PM

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QUOTE(KcX35 @ May 30 2020, 12:25 PM)
i send to brother lim for rewrap with fabric, hope it can last, pretty satisfied so far with the result

Cost me RM 500, cheaper or higher depending on materials etc smile.gif
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but with RM500 can get a brand new ikea markus liao... hmm.gif
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post May 30 2020, 12:37 PM

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QUOTE(y500 @ May 30 2020, 12:34 PM)
but with RM500 can get a brand new ikea markus liao... hmm.gif
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better then throwing it away right? haha
Jedi
post May 30 2020, 01:59 PM

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Wow thanks to this thread, will put secretlab to my blacklist.


ken_hidaibuki
post May 30 2020, 02:24 PM

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This thread save my moolah. Thanks all..
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post May 30 2020, 04:08 PM

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QUOTE(clawhammer @ May 28 2020, 05:57 PM)
I have Noblechairs Hero and Epic. Definitely recommended as quality is good and priced far more reasonable than this crazy Secret Labs peeling chair biggrin.gif

I googled about Secret Labs and a lot of people seem to have this issue of peeling.
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Apparently in some of the latest reviews, for 2020 models, they offer warranty on peeling. Anything older they don't offer that. I saw some folks decide to choose the soft weave instead over the PU leather.
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post May 30 2020, 04:09 PM

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QUOTE(ken_hidaibuki @ May 30 2020, 02:24 PM)
This thread save my moolah. Thanks all..
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It was the opposite for me hahaha. Made me spend more on a chair instead of getting a secret lab chair biggrin.gif
ben3003
post May 30 2020, 06:31 PM

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why dont get the fabric version? PU is definintely will peel one. especially malaysia is humid and hot. then also u see the area that peel is the area that ur skin touches the chair, so that area ur oil sebum and sweat will eat into the PU. buy fabric la.. unless ur place the aircon u on and u throw the controller away already
clawhammer
post May 30 2020, 06:46 PM

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QUOTE(Mavik @ May 30 2020, 04:08 PM)
Apparently in some of the latest reviews, for 2020 models, they offer warranty on peeling. Anything older they don't offer that. I saw some folks decide to choose the soft weave instead over the PU leather.
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The warranty T&C mentions a lot about wear & tear, improper use/care, etc which is so subjective. Technically these are all reasons for them to reject any RMA claims:

https://assets.secretlab.co/docs/2020-05-27...tatement_MY.pdf

No mention about warranty on peeling.
Seriously, they spend a lot of money on online marketing, selling a cheap chair with a premium price and leaving consumers with such awful problems. I'm glad I chose Noblechairs over them.
ken_hidaibuki
post May 30 2020, 09:43 PM

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QUOTE(Mavik @ May 30 2020, 04:09 PM)
It was the opposite for me hahaha. Made me spend more on a chair instead of getting a secret lab chair  biggrin.gif
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What chair you getting. Mind sharing bro.
Mavik
post May 31 2020, 03:45 PM

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QUOTE(ken_hidaibuki @ May 30 2020, 09:43 PM)
What chair you getting. Mind sharing bro.
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I bought a Herman Miller Aeron instead. I used to have one at the office previously so I enjoyed it so much I decided to get one for the home as well (last year). Now during the MCO period I was quite happy I bought it. Been sitting on it from 9-6pm for work and then 9-12am whilst gaming, never once felt tired on the chair with lots of support.
ken_hidaibuki
post May 31 2020, 04:46 PM

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QUOTE(Mavik @ May 31 2020, 03:45 PM)
I bought a Herman Miller Aeron instead. I used to have one at the office previously so I enjoyed it so much I decided to get one for the home as well (last year). Now during the MCO period I was quite happy I bought it. Been sitting on it from 9-6pm for work and then 9-12am whilst gaming, never once felt tired on the chair with lots of support.
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Still looking for 1.. Herman miller is out of my budget.. Im torn between ikea markus or anda seat kaiser... Please give some insight master...
andrewtho
post May 31 2020, 05:44 PM

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QUOTE(ben3003 @ May 30 2020, 06:31 PM)
why dont get the fabric version? PU is definintely will peel one. especially malaysia is humid and hot. then also u see the area that peel is the area that ur skin touches the chair, so that area ur oil sebum and sweat will eat into the PU. buy fabric la.. unless ur place the aircon u on and u throw the controller away already
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I second this.

I think the notion of Secretlab = banned because of people reporting of peeling PU, there's also a fabric version that is very much compatible with our climate. I too referred to this thread before making a purchase decision - in fact I bought the Softweave (Fabric) version because I am well aware of the quality issues with PU leather.

For the 2020 version, I believe they have already improved the PU quality - for those who are still adamant that their 'chair' must have a leather feel for more 'premium look and feel'. Though there isn't any long term review of the new PU leather yet, but I'm pretty sure SL would have addressed those peeling issues, otherwise they're just digging their own grave.

This post has been edited by andrewtho: May 31 2020, 05:45 PM
ssxxcool
post May 31 2020, 06:03 PM

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QUOTE(andrewtho @ May 28 2020, 05:08 PM)
Just be straight forward and ask them for a discount. They're more than happy to give you.
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ty bro they refunded back $20 to me lol
FarEast92
post May 31 2020, 06:06 PM

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QUOTE(Mavik @ May 30 2020, 04:08 PM)
Apparently in some of the latest reviews, for 2020 models, they offer warranty on peeling. Anything older they don't offer that. I saw some folks decide to choose the soft weave instead over the PU leather.
*
SG only I think
https://secretlab.sg/pages/peelprotection
Tina91
post May 31 2020, 09:51 PM

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» Click to show Spoiler - click again to hide... «


no you not the only one, Secretlab pu surface already chip like mad.
the most expensive chair i invest, and totally regret getting this chair.
mine happen within a year of usage.
Tina91
post May 31 2020, 09:56 PM

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QUOTE(andrewtho @ May 31 2020, 05:44 PM)
I second this.

I think the notion of Secretlab = banned because of people reporting of peeling PU, there's also a fabric version that is very much compatible with our climate. I too referred to this thread before making a purchase decision - in fact I bought the Softweave (Fabric) version because I am well aware of the quality issues with PU leather.

For the 2020 version, I believe they have already improved the PU quality - for those who are still adamant that their 'chair' must have a leather feel for more 'premium look and feel'. Though there isn't any long term review of the new PU leather yet, but I'm pretty sure SL would have addressed those peeling issues, otherwise they're just digging their own grave.
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this is not about knowing the chair PU surface peel or not before purchase.

this is about the price paid does not match what was paid for.


Genderbender
post May 31 2020, 09:58 PM

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even ogawa 20k massage chair every month need to put oil to maintain the skin

Tina91
post May 31 2020, 10:00 PM

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QUOTE(Mavik @ May 30 2020, 04:08 PM)
Apparently in some of the latest reviews, for 2020 models, they offer warranty on peeling. Anything older they don't offer that. I saw some folks decide to choose the soft weave instead over the PU leather.
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obviously they only offer the so called "warranty on peeling" after mass complain about their PU peeling, just to cover up and give potential buyer some confident.
Tina91
post May 31 2020, 10:08 PM

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QUOTE(omnimech @ May 28 2020, 01:47 PM)
I have a 2016 Secretlab Omega and the same thing is happening. The PU is flaking off,

I submitted a ticket to Secretlab and they offered a replacement seat and armrests for Rm600 instead of the RM1600 retail price,

Reuse the base, they will ship me a new seat, same color black on black with the new PU Prime 2.0

Overall quite happy with their after sales. The chair survived 4 years of harsh use.
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you do realize for a furniture at that price, 4 years consider very short duration of usage, right ?

and if you think about it, they just successfully make you paid another rm600 ,even after you spend a huge sum of money to purchase their chair.

i call that planned-after-sales selling, and im surprised you still happy about it. LOL.

Mavik
post Jun 1 2020, 10:02 AM

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QUOTE(ken_hidaibuki @ May 31 2020, 04:46 PM)
Still looking for 1.. Herman miller is out of my budget.. Im torn between ikea markus or anda seat kaiser... Please give some insight master...
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Not really a master here but the Markus is indeed comfy, haven't sat on it for long periods though.
sunny130y
post Jun 1 2020, 09:46 PM

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im glad read this post. luckily didnt spent the money to this stupid secret lab
Skylinestar
post Jun 2 2020, 08:55 AM

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QUOTE(Mavik @ May 31 2020, 03:45 PM)
I bought a Herman Miller Aeron instead. I used to have one at the office previously so I enjoyed it so much I decided to get one for the home as well (last year). Now during the MCO period I was quite happy I bought it. Been sitting on it from 9-6pm for work and then 9-12am whilst gaming, never once felt tired on the chair with lots of support.
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which seller in malaysia is selling this? stock ready or need to import (long lead time)? estimated pricing?
Matchy
post Jun 2 2020, 09:34 AM

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PU generally have this issue... so it is actually quite normal. I think the real problem is that the price of this SL chair. I think 300-400 maybe still acceptable. But if 1k++, then it doesn't make sense anymore.
Mavik
post Jun 2 2020, 10:43 AM

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QUOTE(Skylinestar @ Jun 2 2020, 08:55 AM)
which seller in malaysia is selling this? stock ready or need to import (long lead time)? estimated pricing?
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When me and my friend purchased they had ready stock available (depending on the size ordered). You can go and purchase straight from the original reseller here in Bangsar (along Jalan Maarof). Not too sure what is their opening hours during CMCO.

https://www.hermanmiller.com/en_lac/where-t...000000Iha0bAAB/
90Boyz
post Jun 2 2020, 11:05 AM

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QUOTE(Skylinestar @ Jun 2 2020, 08:55 AM)
which seller in malaysia is selling this? stock ready or need to import (long lead time)? estimated pricing?
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Herman miller stuff never cheap.
Like this office chair already cost Rm5.9k
but it comes with 10years warranty
user posted image


Skylinestar
post Jun 2 2020, 11:12 AM

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QUOTE(90Boyz @ Jun 2 2020, 11:05 AM)
Herman miller stuff never cheap.
Like this office chair already cost Rm5.9k
but it comes with 10years warranty
user posted image
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I don't mind paying it if it's comfy. 99.99% office chairs here are too big for me (168cm tall).
Mavik
post Jun 2 2020, 01:55 PM

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QUOTE(90Boyz @ Jun 2 2020, 11:05 AM)
Herman miller stuff never cheap.
Like this office chair already cost Rm5.9k
but it comes with 10years warranty
user posted image
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The more recent and updated ones together with the head rest cost around RM7.5k

TSnkte5207
post Jun 2 2020, 10:38 PM

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QUOTE(andrewtho @ May 31 2020, 05:44 PM)
I second this.

I think the notion of Secretlab = banned because of people reporting of peeling PU, there's also a fabric version that is very much compatible with our climate. I too referred to this thread before making a purchase decision - in fact I bought the Softweave (Fabric) version because I am well aware of the quality issues with PU leather.

For the 2020 version, I believe they have already improved the PU quality - for those who are still adamant that their 'chair' must have a leather feel for more 'premium look and feel'. Though there isn't any long term review of the new PU leather yet, but I'm pretty sure SL would have addressed those peeling issues, otherwise they're just digging their own grave.
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The time I bought the chair, the fabric version haven't available to us. I think all the ppl that has peeling problem is also before the time I made my purchase or around that time.
TSnkte5207
post Jun 2 2020, 10:40 PM

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QUOTE(Tina91 @ May 31 2020, 09:51 PM)
» Click to show Spoiler - click again to hide... «


no you not the only one, Secretlab pu surface already chip like mad.
the most expensive chair i invest, and totally regret getting this chair.
mine happen within a year of usage.
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Lol. Within a year is actually super bad.
Tina91
post Jun 2 2020, 11:17 PM

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QUOTE(nkte5207 @ Jun 2 2020, 10:38 PM)
The time I bought the chair, the fabric version haven't available to us. I think all the ppl that has peeling problem is also before the time I made my purchase or around that time.
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QUOTE(nkte5207 @ Jun 2 2020, 10:40 PM)
Lol. Within a year is actually super bad.
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you mention you've been using it for 1 year + 10 months?
so assume you bought it around 2018.

mine bought 2016 april. secretlab throne v2 green.
that time also no option to choose fabric version.

and if, even the one bought at 2018 also same issue,
then this mean they never even bother to improve their product.
what ever "improvement" they mention is pure BS.

i argue with them in both SC and fb page, how come a chair at that price become like this within a year of usage.
their reply is "owh sorry to hear that, but you can get replacement by paying XXX SGD" , i say NO unless you give me for free, then they goes silent . this really piss me off.

previously got one lowyat member reply something like "oh you should stop complain , just pay up and get the replacement part, and replace the spoil part", and "oh their SC is nice!" ... of course they are nice, they are SELLING you replacement part ! some how that reply that quote me is now gone, good thing that pos realize how shitty that reply is.

this kind of consumer is the exact reason why we still getting rubbish product.

some people just fail to notice they are being duped with an inferior product, which was made to make you pay more.

my chair become something exactly like below, just imagine it is green.
QUOTE(Xteoh @ May 28 2020, 10:26 AM)
Edit: picture uploaded

Attached Image
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This post has been edited by Tina91: Jun 2 2020, 11:41 PM
AtMostFear
post Jun 3 2020, 01:16 PM

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bought the chair fabric version since last month, hopefully will last long.

however, still cant find a comfortable seating position with the lumbar & neck pillow. on the other hand, no more back pain while working from home.

maybe I just need to get used to the 'correct' posture seating position..
StuartLee2015
post Jun 3 2020, 07:18 PM

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QUOTE(Tina91 @ Jun 2 2020, 11:17 PM)
you mention you've been using it for 1 year + 10 months?
so  assume you bought it around 2018.

mine bought 2016 april. secretlab throne v2 green.
that time also no option to choose fabric version.

and if, even the one bought at 2018 also same issue,
then this mean they never even bother to improve their product.
what ever "improvement" they mention is pure BS.

i argue with them in both SC and fb page, how come a chair at that price become like this within a year of usage.
their reply is "owh sorry to hear that, but you can get replacement by paying XXX SGD" , i say NO unless you give me for free, then they goes silent . this really piss me off.

previously got one lowyat member reply something like "oh you should stop complain , just pay up and get the replacement part, and replace the spoil part", and "oh their SC is nice!" ... of course they are nice, they are SELLING you replacement part ! some how that reply that quote me is now gone, good thing that pos realize how shitty that reply is.

this kind of consumer is the exact reason why we still getting rubbish product.

some people just fail to notice they are being duped with an inferior product, which was made to make you pay more.

my chair become something exactly like below, just imagine it is green.
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Mine too... 1 year and 10 months or so, it start to crack at part that we don't actually touched/used/in contact. Contacted them, they offered me the same thing, replacement part at XXX SGD to MYR will be this XXX price... they want to sell me 2018 version...

Back when i first bought it, i noticed the seams teared ( stitching ) on the seat base, i posted on their FB page and later offered a FREE seatbase at no cost which is really good, they let kept the old one too . Since the seatbase is still basically new, i stiched it back myself ( about a 5 cm wide gap ).... and choose to kept the spare seat i recieved in a box. Years later, when my seatbase start to crack, i tried to use the ' spare new seat base ' one i kept years ago, and noticed the side and the center already shows tiny signs of cracking!

then later my backrest side bolster at first show signs of crack at the lower corner near our waist, and it escalated later. since i lazy to argue again with them, i took it to reupholster, and cost me 200 to replace the side piece, and the center piece, the older seat base ( center )... then few weeks later, the other side of backrest cracked too, it kind of harden then crack... i think.

and i bought a backrest new from FB, replace it then sell it away and get a softweave one. Really don't wanna go through anything PU ever again, be it 2.0, 3.0 , or even 30.0 ver of PU.

Attached Image Seat base Side bolster ( new spare set ) ( right )
Attached Image Seat base ( new spare set ) center piece
Attached Image Back rest ( 1st bought ) side bolster

Attached Image And then after i replaced the seat base and backrest of the 1st gen, I sold it and bought Softweave . no more PU!
TSnkte5207
post Jun 3 2020, 08:22 PM

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Lol, interesting to see how many people had the same. SL marketing strategy doing right as many are still falling to their marketing trap.
Tina91
post Jun 3 2020, 08:33 PM

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» Click to show Spoiler - click again to hide... «

my gosh , really admire your effort to fix your chair, but still , if you think about it, base on your statement, there is no doubt they are giving us an inferior product , where part of it is design to not last.

i can understand things like sofa , after years of usage, sofa become old and require some replacement for the cover, this i accept.

but if some part that is only used for a short period of time, or not even being used much (part that we dont even sit on), but ady start to crack or chip, this show how low the quality of these Secretlab chair, especially the covering part.

for secretlab chair, all these smells like planned obsolescence ,especially those with PU cover. and to keep your chair away from obsolete , one must either pay for their replacement , or do something like you did , go and get the cover changed.
Tina91
post Jun 3 2020, 08:45 PM

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QUOTE(nkte5207 @ Jun 3 2020, 08:22 PM)
Lol, interesting to see how many people had the same. SL marketing strategy doing right as many are still falling to their marketing trap.
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notice nowadays many product is sold like that.

design a half axs product > hype it up by send better product to those "influencer" > initial batch people take the bite > initial batch people complain > came up with half axs non-apologetic explanation with shady T&C warranty to cover themself > sell you replacement part > more ads mentioning their "improved product" > repeat

and yes, all this proven to work, since the initial people later will fade off , new people come and continue to buy it.

just hope those that get fabric version will last.
StuartLee2015
post Jun 3 2020, 10:52 PM

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QUOTE(Tina91 @ Jun 3 2020, 08:33 PM)
» Click to show Spoiler - click again to hide... «

my gosh , really admire your effort to fix your chair, but still , if you think about it, base on your statement, there is no doubt they are giving us an inferior product , where part of it is design to not last.

i can understand things like sofa , after years of usage, sofa become old and require some replacement for the cover, this i accept.

but if some part that is only used for a short period of time, or not even being used much (part that we dont even sit on), but ady start to crack or chip, this show how low the quality of these Secretlab chair, especially the covering part.

for secretlab chair, all these smells like planned obsolescence ,especially those with PU cover. and to keep your chair away from obsolete , one must either pay for their replacement , or do something like you did , go and get the cover changed.
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yeah, so now i left with both the 1st bought backrest and seatbase which i repaired but end up not the same as original , still in my cabinet without armrest, wheelbase, reclining mechanism and wheels. not to worry, i've got Softweave to sit on now..

They also mentioned that our climate (both Singapore/Malaysia as far as i know ), is humid, so PU crack.... lol... but if that's so.... why do car's seat PU ( original upholstery from factory ) last longer , my car Vios 2014 already 6 years, used daily, exposed to UV, heat, more humid, didn't crack? They left with no words and then apologized.

So in the end, Fabric still triumph over PU. I also learned that Soft-touch material like what Secretlab marketed as PRIME PU 2.0, is still the same thing , all those lab test is non-existent, and doesn't prove real world usage, and in time, it will crack cause the black/colored PU is so thin.

This post has been edited by StuartLee2015: Jun 3 2020, 10:55 PM
StuartLee2015
post Jun 3 2020, 11:06 PM

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QUOTE(AtMostFear @ Jun 3 2020, 01:16 PM)
bought the chair fabric version since last month, hopefully will last long.

however, still cant find a comfortable seating position with the lumbar & neck pillow. on the other hand, no more back pain while working from home.

maybe I just need to get used to the 'correct' posture seating position..
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It will last bro, it doesn't crack like PU. I kept the pillow in cabinet, although they feel nice, it kept getting in the way.

Your's Omega, i assume?
AtMostFear
post Jun 4 2020, 10:35 AM

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QUOTE(StuartLee2015 @ Jun 3 2020, 11:06 PM)
It will last bro, it doesn't crack like PU. I kept the pillow in cabinet, although they feel nice, it kept getting in the way.

Your's Omega, i assume?
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yup bought omega fabric version, had to wait 1.5months for it although PU leather was in stock. did not dare to take PU leather after googling the peeling pictures of PU leather.

will try to get used to the pillows, without them, the seat feels too stiff.
rhendy87
post Jun 4 2020, 12:42 PM

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QUOTE(StuartLee2015 @ Jun 3 2020, 10:52 PM)
yeah, so now i left with both the 1st bought backrest and seatbase which i repaired but end up not the same as original , still in my cabinet without armrest, wheelbase, reclining mechanism and wheels. not to worry, i've got Softweave to sit on now..

They also mentioned that our climate (both Singapore/Malaysia as far as i know ), is humid, so PU crack.... lol... but if that's so.... why do car's seat PU ( original upholstery from factory ) last longer , my car Vios 2014 already 6 years, used daily, exposed to UV, heat, more humid, didn't crack? They left with no words and then apologized.

So in the end, Fabric still triumph over PU. I also learned that Soft-touch material like what Secretlab marketed as PRIME PU 2.0, is still the same thing , all those lab test is non-existent, and doesn't prove real world usage, and in time, it will crack cause the black/colored PU is so thin.
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how is the comfort of secretlab chair compare to vios chairseat?

i have no problems sitting on a car seat for hours.But some reviewers say SL chairs are very stiff canot sit for hours.

This post has been edited by rhendy87: Jun 4 2020, 12:43 PM
liewhoho1
post Jun 4 2020, 03:05 PM

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im thinking of getting noblechair, good idea? or ikea markus better
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post Jun 4 2020, 04:54 PM

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QUOTE(Rainings @ May 18 2020, 12:00 AM)
Markus owner here. guys just get ikea markus, less than rm600, 10 years warranty. you can add ur own back support if u really need. metal base summore. 4 years+ still going strong. forget about gimmic chair and get office chair you won't regret.
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The seat base is too small to add a back support IMO. My Markus has been around for 5 years now, never regretted, but thought of upgrading as I need a back support for WFH..

Thought SecretLab would be a good replacement, but not after going through this thread. Thanks TS
Rainings
post Jun 4 2020, 05:01 PM

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