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 ---> Maxis & Hotlink Fans Club v3 <---, Hotlink: Life Unlimited

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chenster
post Aug 1 2007, 10:29 AM

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hey.. dis is weird..
my fon bill is just crazy!!
im using 138 plan.. monthly i call around 300++..
but last 1-2 months really crazy.. b4 my billing date aredi sed i exceeded so i paid 240++

when my bill finally come.. i still have remaining 60++..
then now only 2 weeks + aredi sed 300+ and asking me to settle first!
how can i check my bills b4 my actual billing date?

i tink i need to terminate this line man..
chenster
post Aug 1 2007, 03:24 PM

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QUOTE(yewkhuay @ Aug 1 2007, 01:37 PM)
i think is not the billing date wrong but ur credit limit, if ur credit limit is 300, at 80% usage u will be prompt about usage 80%...mine is 600, so , no problem at all even when i exceed 300 within 3weeks after payment made...
*
i know.. which is weird.. i dun think i make so many calls..
80% did sent an sms.. but now after few days aredi more than 300!

wat i wanna know is can i ask them to send the bill to me now?
chenster
post Aug 1 2007, 05:16 PM

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i mean.. i know i can check the amount i owe..

but i wanna know how i owe it? i mean the call list.. wat did i call that adds up to this amount so fast!
chenster
post Aug 2 2007, 10:37 AM

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QUOTE(alextee1881 @ Aug 1 2007, 05:31 PM)
If still within billing period, cust svc can't see the list of calls u made until the bill is generate. Normally is 2 days after the bill cycle. Any dispute u can refer bill statement after this & lodge a complain to them if found any dispute.
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wahh..
i aredi paid cuz my fon was barred this morning.. 300++ only 2 weeks aredi adds up to this amount.. ridiculous..
another 2 weeks + only my bill will come.. probably another 300++ amount again..

cuz i heard one rumor from a fren's fren who work in Maxis billing.. that once ur bill consistent 300++ then almost every month will be the same amount regardless.. dat's y lotsa customers complain bout the bills at maxis..

this is not to challenge maxis credibility but anyone of u have heard the same rumors or experienced this urself?
chenster
post Aug 2 2007, 03:54 PM

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lolz..
i dun tink there is such thing also..
one of my fren sed she experienced it.. she consulted a fren inside maxis.. that dude asked her to terminate the line..

so im just wondering.. hehe..
chenster
post Aug 14 2007, 02:47 PM

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wanna ask bout that 400 sms thingie?
any problem with u guys?
my colleague got 400 sms but after using not more than half of it.. some upgrade and he lost all the sms..
unfair he said..
chenster
post Aug 15 2007, 05:21 PM

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oh yeah..
that sms super saver.. rm2 for 400 sms..
does it only works for hotlink? or for postpaid too ?

chenster
post Aug 15 2007, 06:46 PM

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alright..
thanx..
i tot postpaid can use also.. then it's worth it.. hehe
chenster
post Nov 14 2007, 12:09 PM

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all guys here help please..

i have this terrible unbilled amount recently..
they r like chargin me daily Rm300 for no reason! now my line is barred..

this happens after i came back from guongzhou, china.. then while im in malaysia.. the bill keep chargin approximately +- 300 ! which is really ridiculous!..

im goin to see maxis after work.. would appreciate any of u encounter this before?

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